Corporate

Simon C. 

on Yelp

7 years ago

Mervis Diamonds has excellent customer service, diamonds, and prices. I had a stress-free buying experience with Janette Davila. She was very knowledgeable and guided me through every step of the way. She made sure I was 100 percent happy with my decision before I made my purchase. The process took three months overall. In the end, it was all worth it to see the look on my fiancé's face. I am planning on purchasing our wedding bands next year with Janette. Thank you for all of your help. I would definitely recommend J... read more

James B. 

on Yelp

8 years ago

Mervis is the only Jeweler in NoVA that my wife and I will do business with for now on. I'm not in the business of giving reviews, unless I've had a bad experience. My experience with Mervis was so exceptional that I feel obligated to leave this one. We have been searching for the perfect piece to replace her original engagement ring for nearly five years. We've purchased and returned diamonds from several major retailers, even Costco. We just couldn't settle on any of them. So, a month ago we finally decided to get out a... read more

Kellen A. 

on Yelp

8 years ago

I walked in on a random Saturday morning to start looking at bands and diamonds for an engagement ring; I couldn't stand using the "build your own" features on the popular online retailers. I showed Brenda an idea of what I wanted and we started to build a ring based on my budget and my "Four Cs" criteria. I told Brenda that I would be back in a couple months. I made an appointment with her and when I got there, she had several options of bands and diamonds ready for me to choose from, all within my budget. When I saw the ... read more

Les B. 

on Yelp

8 years ago

The "Four Cs" are sure crucial when buying diamonds but even more important is the "Single T", as in TRUST. I'm hardly a novice, having purchased diamond jewelry over decades. I've made long-distance diamond purchases before and made my first with Mervis very recently. It couldn't have gone more smoothly. It was a pleasure to work with Fazken Krikorian. I found him to be straightforward, informative, helpful, accommodating, and very responsive. He did exactly what he said he would, when he said he would. He supplied a... read more

Dr.Edmond A. 

on Yelp

8 years ago

My fiance to be was extremely specific about what she wanted and I was so nervous to make sure we got her the right ring. I had a lot of questions and concerns that all the staff at Mervis was so knowledgeable and were able to help me out big time. They worked with me on every little detail that I had questions about and I really appreciated the time they took to explain things to me. The price I paid for the Verragio ring was right on point. Very happy with Mervis diamonds I will be going to them in the future for our m... read more

Caroline M. 

on Yelp

8 years ago

We came in this past weekend to look at engagement rings with an appointment. Mervis was the first place we have visited, so we had a lot to learn about the whole experience. Mika spent nearly 3 hours with us and was kind and patient the whole time. She listened closely to our responses about the rings she brought out and responded accordingly, finding the best options for us. Mika was not pushy at all (which I find incredibly rare in sales interactions), and she actually gave us her honest opinion about all of our options -... read more

Kyle F. 

on Yelp

8 years ago

Went to Metvis about 15 years ago and had a great experience so when my wife recently lost her rings we went back. We worked with Brenda and had another great experience and got exactly what we wanted. Brenda spent a lot of time showing us several beautiful diamonds and answering all of our questions. Highly recommended! 

Steve P. 

on Yelp

8 years ago

Mika was simply amazing. She patiently led me through all of the steps of selecting a diamond and finding the perfect setting. Along the way, she explained all of the different specifications and listened closely when I told her what I was looking for. She never pushed me to consider anything that I didn't want, and found me the PERFECT diamond at a price I couldn't believe. She even helped me design my own custom setting - something truly unique. I would recommend Mika and the rest of the staff at Mervis to anyone looking f... read more

Reece G. 

on Yelp

8 years ago

If I could give Mika Rockett and Mervis Diamond Importers more than 5 stars I would! I worked with Mika and she was fantastic. She was extremely helpful through out the process and very conscious of my budget and did not try to "sell" me on a ring or diamond. Ronnie Mervis himself came in during my consultation and sat with me. He offered advice and made sure I was taken care of. No other jewelry store came close the level of customer service that Mervis provided. First class experiece!