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CreditAssociates

4.2

About this business

About CreditAssociates At CreditAssociates we have a passion for helping people break the cycle of endless debt, and with over 15 years’ experience in the industry, we’re pretty good at it! We’ve resolved over 300,000 accounts totaling over $1 Billion in debt for our clients. Not only do we help them get out of debt for less than what they currently owe, our clients are typically debt-free in 24-36 months. Why spend years, even decades being crushed by crippling credit card debt, when you can be on your journey to financial... read more

Location details

5050 Quorum Dr, Ste 700, Dallas, TX, 75254, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.22,828 reviews
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Eric P's profile image
Eric P 
a month ago

*****. ************ is a scam. I have been trying to contact them and I have tried every phone number on their website. All go to a busy tone and disconnect. Don't know how they have the rating they have. RUN!!! and avoid at all costs!!!! 

Vicki M's profile image
Vicki M 
a month ago

I joined Credit Associates in May of 2023. They assured me my debt would be paid for at a reduced rate by 2027. I paid them ****** a month and raised that amount to ****** a month about 7or 8 payments ago.Out of my ****** dollars in debt they negotiated with 4 credit card companies and were paying them very small amounts. of money monthly. I was sued by two creditors recently because they never paid tthem a dime. The others are just hanging out there as well. Every time t CA claimed they made an agreement with an outstanding... read more

Vicki M's profile image
Vicki M 
a month ago

I joined Credit Associates in May of 2023. They assured me my debt would be paid for at a reduced rate by 2027. I paid them ****** a month and raised that amount to ****** a month about 7or 8 payments ago.Out of my ****** dollars in debt they negotiated with 4 credit card companies and were paying them very small amounts. of money monthly. I was sued by two creditors recently because they never paid tthem a dime. The others are just hanging out there as well. Every time t CA claimed they made an agreement with an outstanding... read more

Shakira H's profile image
Shakira H 
a month ago

i am having the greatest difficulty with credit associates. When I started the account, I opened it up for my father who fell ill with Parkinsons dementia and is now living in this full-time skilled nursing facility and cannot talk. The lady who I open the account with Number no longer works so I was concerned I was scammed. I called the main number to speak to somebody and even though they said they had the *** on file they still said that they were not able to speak with me and demanded that I have my sick father verify th... read more

Shakira H's profile image
Shakira H 
a month ago

i am having the greatest difficulty with credit associates. When I started the account, I opened it up for my father who fell ill with Parkinsons dementia and is now living in this full-time skilled nursing facility and cannot talk. The lady who I open the account with Number no longer works so I was concerned I was scammed. I called the main number to speak to somebody and even though they said they had the *** on file they still said that they were not able to speak with me and demanded that I have my sick father verify th... read more

Robert E's profile image
Robert E 
2 months ago

Credit Associates is fine but it would be better if i did not have to also deal with ***************. One company should be able to do it. 

Cheri S's profile image
Cheri S 
2 months ago

Paid almost $1700 and only 1 out of 5 cc settled, which was less than that. I paid more so that it could be quicker to pay off by their policy. It still wasn't. After asking to cancel, I was not allowed back in my account. I called and wanted to have a copy of my account, but it was going to take 5 days for them to send me a copy, which didn't match my original account. Then they sent a letter to the cc company saying that they were working on a settlement for me after I sent the cancelation form so the credit card bank clos... read more

Paris E's profile image
Paris E 
2 months ago

I have been working with Credit Associates for a few years getting multiple accounts I had negotiated. I did not have any issues with them until this year. I had a VERY large vet bill that I had to pay and could not afford to make my payment until I got paid next and that was only a week after my bill was due. I spoke with someone on the phone, and they assured me they stopped the payment, and I would just reprocess it once I got paid. The payment went through as normal and it over drafted my account. I called back and expla... read more

Sandra F's profile image
Sandra F 
4 months ago

My experience has been horrible. Worst customer service and misleading information given. I have been lied to and treated very poorly when trying to find out why my account is not paid off even though I have paid everything. It still is affecting my credit. I wished I would have known that they were dishonest and say anything to talk you into signing up. 

Frequently asked questions about CreditAssociates

How is CreditAssociates rated?

CreditAssociates has a 4.2 star rating with 2,828 reviews. 

When is CreditAssociates open?

CreditAssociates is open now. It will close at 8:00 p.m.