CreditAssociates's cover image

This profile has been claimed by the business owner or representative.

CreditAssociates

4.2

About this business

Location details

5050 Quorum Dr, Ste 700, Dallas, TX, 75254, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.22,891 reviews
Select a rating
Tone J's profile image
Tone J 
6 years ago

Although I was not able to use CreditAssociates services, still, I like to recommend them. After joining CreditAsociates, I realized that due to my financial situation that what they offer would not be suitable for what I need at this time. When I called CrediAssociate customer support, they were so helpful. What I appreciated, even more, was the honesty and the useful advice that I received from them. Since I seem to run into dishonest customer support quite often, I like to leave this positive review for this company becau... read more

Vivian S's profile image
Vivian S 
6 years ago

I just started the process and do not see any 'scam'!!! I have been treated fairly and with all the information! 

Michael F's profile image
Michael F 
2 months ago

I am drowning in fees with you guys.....complete rip off of MY funds when you consider all the other payments made directly to you!! 

Business response:

*******, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Pamela D's profile image
Pamela D 
2 months ago

Ive been in a program with Credit Associates a debt relief program and one of the creditors has sued me as they have not contacted them in 14 months so this debt relief program literally got me sued Im in a contract with them to settle my debt I give them monthly money whats up with this Ive never been sued in my life and it is causing me stress issues When you call them that are abusive and put the blame on me I thought I was getting a contract with someone that would stttle my debt not crooks that get me sued 

Business response:

******, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Jennifer K's profile image
Jennifer K 
2 months ago

My experience with Credit Associates has been beyond murky. They lure you in with a low estimated amount, but expect to pay thousands more after negotiating either a larger monthly payment or by extending your plan. The dashboard gives you iffy information to begin with, so I started tracking my own numbers ((settlement amount + their fee)-(total payments). My calculations show that I only owe one more payment, but they are saying two. When I ask them to confirm my numbers, the only response I was given was "the numbers are ... read more

Business response:

********, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Dalmacio C's profile image
Dalmacio C 
3 months ago

Please RETHINK your decision if you are considering their services. What they won't tell you is that you start off with fixed monthly rate BEFORE they start negotiations with your creditors. Once an amount is settled, then what they'll do is add on to your monthly amount and spread it over a specified period of time. If you have multiple accounts, then they'll tack on more and that starting monthly payment grows. It might be significant depending on the number of accounts that you're looking to settle. Just know that canceli... read more

Business response:

********, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Jennifer L's profile image
Jennifer L 
4 months ago

Your associate, **** makes you feel belittled when you dont take his offer. To good business 

Business response:

******** wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Karen M's profile image
Karen M 
5 months ago

Guys if I can give this company no stars at all I would. Please consider speaking and negotiating something with your credit cards before doing anything with this company. At first they will be really nice hear your problems to get you to work with them once you start with them and have given them your money, you will not even get a call back from them. They took out more money from my account than they should have and now they wont even return it. They told me not to answer any calls from my credit cards, they froze all my ... read more

Business response:

Karenwe might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Eric P's profile image
Eric P 
5 months ago

*****. ************ is a scam. I have been trying to contact them and I have tried every phone number on their website. All go to a busy tone and disconnect. Don't know how they have the rating they have. RUN!!! and avoid at all costs!!!! 

Business response:

Thank you so much for your kind words, ****. We're so happy that you found our services helpful. Sincerely, CreditAssociates 

Frequently asked questions about CreditAssociates

How is CreditAssociates rated?

CreditAssociates has a 4.2 star rating with 2,891 reviews. 

When is CreditAssociates open?

CreditAssociates is closed now. It will open tomorrow at 7:00 a.m.