CreditAssociates

S. F. 

on BBB

4 months ago

My experience has been horrible. Worst customer service and misleading information given. I have been lied to and treated very poorly when trying to find out why my account is not paid off even though I have paid everything. It still is affecting my credit. I wished I would have known that they were dishonest and say anything to talk you into signing up. 

Spaner F 

on BBB

4 months ago

This company destroyed my credit so bad where I cant even get any type of loan. They dont pay accounts on time and wait until they are so far passed due the company/creditor will settle it. Theres hidden fees associated with it also. If I known sooner I wouldnt have ever started this program. It takes twenty minutes to call and close out and settle the account. If youre ********************** score is in the gutter use them but what a nightmare. 

Rodney B 

on BBB

4 months ago

Payment of services done, cancelled my program $800.payed no creditors paid, didn't do a thing, said I was owed $110. Been 9 days nothing,I wish I would of just worked with the credit card companies,I feel completely hoodwinked by them 

Yessica M 

on BBB

5 months ago

I was cofused thinking this was a loan or something a help From Goverment since my work was not same after COVID . Please stay away From CreditAssocited because Your Credit Will become low 500 since they will not send payments until they send your paperwork to court. THEY WILL NOT EXPLAIN ABOUT THIS PROCESS THAT YOUR ACCT WILL BE SEND TO ATTORNEY. Hate that my representive she sounds like is a joke since she will saying now that I dont qualified for the benefit and I Can loses all my money thats was paid. Trust me Im confuse... read more

Judy L 

on BBB

6 months ago

Communication with Credit Associates is minimal after the initial signing up process. Ive been with them since October 2024 and have never missed a payment. I began this journey because of the death of my husband and the astronomical bills incurred during his illness. I am disappointed in their response since signing up. I see little happening and Ive seen my hard earned credit score tank. Ive uploaded paperwork as required. *** received offers of compromise though unrealistic. Every time I ask for an explanation Im told thi... read more

Steve H 

on BBB

6 months ago

Its a freakin scam DONT DO IT! They absolutely decimated my credit for over 2 years now. All they do is tell you to stop paying, wait for it to go to collections and then settle with the debt collector. Literally anybody can do that themselves. And in that time, the debt goes up by roughly 50% because of all that interest, so it seems like theyre saving you more money then they are. Oh and then they charge u about three quarters of what they saved you so theyre not even saving you. Any credit cards you have left will get clo... read more

Esther V 

on BBB

6 months ago

I SHOULD LISTENED TO MY FRIEND BEFORE WHEN SHE SAID DO NOT DO THIS. LIST; FISRT IT WAS A SETTLED AMOUNT.THEY TOOK THEY FEE FIRST, THEN I AM IN A ECONOMY CRISIS THEN I HAD TO LOW MY AMOUNT AND THEY SAID THEY LOST THE SETTLEMNET WHEN I WAS TOLD IT WAS SET UP ALREADY. NOW THEY HAVE TO DO ANOTHER SETTLEMENT BASE ON MY OLD AMOUNT BECUSE THEY TOOK FIRST THEY FEE AND LET THE CUSTOMER ON THE LAST. AT THIS POINT I SHOULD HAD CALLED DIRECT TO MY DEBT ACCOUNT AND MAKE A DEAL WITH THEM. BECAUSE NOT I HAVE TWO DEBTS FEE AND SAME AMOUNT F... read more

Harry W 

on BBB

8 months ago

Cannot get in touch with anyone to discuss my account. I am worried that I have been scammed 

Nicole Y 

on BBB

8 months ago

Do not use this program. They will steal your money and always tell you some kind of different fee. I worked with them for a year, paid over $4000 and only got 2 accounts done bother railing under$1000, put together. Where is my other $3000? Can never get a hold of them via phone for customer service. Horrible service! Do not use!