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CreditAssociates

4.2

About this business

Location details

5050 Quorum Dr, Ste 700, Dallas, TX, 75254, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.22,959 reviews
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Nelo N's profile image
Nelo N 
4 months ago

Credit Associates keeps sending me mails, i have called and sent several mail-opt-out-org. but every month i still get a mail in the box. if you have done your research .Information should have reached you that my credit card was paid off last year. if you dont agree to **************** from your system i dont have any other choice but report your company to ************************. 

Business response:

Nelo, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Charles S's profile image
Charles S 
4 months ago

mailers come every month listing creditors I don't have with balance over ****** more than my actual debt. they need to stop sending to people who don't ask for it. 

Business response:

*******, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Phillip O's profile image
Phillip O 
4 months ago

I just left a review, but it is not posted, so here we go again.Credit associates did not tell me about the 25 percent that they charge which they take up front and they said that the amount wouldn't change or the duration of the ***********'s a shame that we have agencies such as BBB and still very little protection for the lay people of this nation: must be like the ***. 

Business response:

*******, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Anthony C's profile image
Anthony C 
4 months ago

Won't stop mailing me loan offers. That's not the worst part. In order to get them to stop you have to go to a website on the letters they send, but in order to use the website, you need to pay. If you call the phone number on the letters, to opt out of future mailings, it says "give us the reference number after the tone" then NO tone plays. Eventually you realize one isn't going to play and you just say the reference number, and then their phone system hangs up on you. This happened to me repeatedly from different phone de... read more

Business response:

*******, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Michael F's profile image
Michael F 
7 months ago

I am drowning in fees with you guys.....complete rip off of MY funds when you consider all the other payments made directly to you!! 

Business response:

*******, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Pamela D's profile image
Pamela D 
7 months ago

Ive been in a program with Credit Associates a debt relief program and one of the creditors has sued me as they have not contacted them in 14 months so this debt relief program literally got me sued Im in a contract with them to settle my debt I give them monthly money whats up with this Ive never been sued in my life and it is causing me stress issues When you call them that are abusive and put the blame on me I thought I was getting a contract with someone that would stttle my debt not crooks that get me sued 

Business response:

******, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Jennifer K's profile image
Jennifer K 
7 months ago

My experience with Credit Associates has been beyond murky. They lure you in with a low estimated amount, but expect to pay thousands more after negotiating either a larger monthly payment or by extending your plan. The dashboard gives you iffy information to begin with, so I started tracking my own numbers ((settlement amount + their fee)-(total payments). My calculations show that I only owe one more payment, but they are saying two. When I ask them to confirm my numbers, the only response I was given was "the numbers are ... read more

Business response:

********, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Dalmacio C's profile image
Dalmacio C 
8 months ago

Please RETHINK your decision if you are considering their services. What they won't tell you is that you start off with fixed monthly rate BEFORE they start negotiations with your creditors. Once an amount is settled, then what they'll do is add on to your monthly amount and spread it over a specified period of time. If you have multiple accounts, then they'll tack on more and that starting monthly payment grows. It might be significant depending on the number of accounts that you're looking to settle. Just know that canceli... read more

Business response:

********, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Jennifer L's profile image
Jennifer L 
9 months ago

Your associate, **** makes you feel belittled when you dont take his offer. To good business 

Business response:

******** wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Frequently asked questions about CreditAssociates

How is CreditAssociates rated?

CreditAssociates has a 4.2 star rating with 2,959 reviews. 

When is CreditAssociates open?

CreditAssociates is closed now. It will open on Monday at 7:00 a.m.