CreditAssociates

Shakira H 

on BBB

3 months ago

i am having the greatest difficulty with credit associates. When I started the account, I opened it up for my father who fell ill with Parkinsons dementia and is now living in this full-time skilled nursing facility and cannot talk. The lady who I open the account with Number no longer works so I was concerned I was scammed. I called the main number to speak to somebody and even though they said they had the *** on file they still said that they were not able to speak with me and demanded that I have my sick father verify th... read more

Shakira H 

on BBB

3 months ago

i am having the greatest difficulty with credit associates. When I started the account, I opened it up for my father who fell ill with Parkinsons dementia and is now living in this full-time skilled nursing facility and cannot talk. The lady who I open the account with Number no longer works so I was concerned I was scammed. I called the main number to speak to somebody and even though they said they had the *** on file they still said that they were not able to speak with me and demanded that I have my sick father verify th... read more

Robert E 

on BBB

3 months ago

Credit Associates is fine but it would be better if i did not have to also deal with ***************. One company should be able to do it. 

Cheri S 

on BBB

4 months ago

Paid almost $1700 and only 1 out of 5 cc settled, which was less than that. I paid more so that it could be quicker to pay off by their policy. It still wasn't. After asking to cancel, I was not allowed back in my account. I called and wanted to have a copy of my account, but it was going to take 5 days for them to send me a copy, which didn't match my original account. Then they sent a letter to the cc company saying that they were working on a settlement for me after I sent the cancelation form so the credit card bank clos... read more

Paris E 

on BBB

4 months ago

I have been working with Credit Associates for a few years getting multiple accounts I had negotiated. I did not have any issues with them until this year. I had a VERY large vet bill that I had to pay and could not afford to make my payment until I got paid next and that was only a week after my bill was due. I spoke with someone on the phone, and they assured me they stopped the payment, and I would just reprocess it once I got paid. The payment went through as normal and it over drafted my account. I called back and expla... read more

Sandra F 

on BBB

5 months ago

My experience has been horrible. Worst customer service and misleading information given. I have been lied to and treated very poorly when trying to find out why my account is not paid off even though I have paid everything. It still is affecting my credit. I wished I would have known that they were dishonest and say anything to talk you into signing up. 

S. F. 

on BBB

5 months ago

My experience has been horrible. Worst customer service and misleading information given. I have been lied to and treated very poorly when trying to find out why my account is not paid off even though I have paid everything. It still is affecting my credit. I wished I would have known that they were dishonest and say anything to talk you into signing up. 

Spaner F 

on BBB

6 months ago

This company destroyed my credit so bad where I cant even get any type of loan. They dont pay accounts on time and wait until they are so far passed due the company/creditor will settle it. Theres hidden fees associated with it also. If I known sooner I wouldnt have ever started this program. It takes twenty minutes to call and close out and settle the account. If youre ********************** score is in the gutter use them but what a nightmare. 

Rodney B 

on BBB

6 months ago

Payment of services done, cancelled my program $800.payed no creditors paid, didn't do a thing, said I was owed $110. Been 9 days nothing,I wish I would of just worked with the credit card companies,I feel completely hoodwinked by them