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CreditAssociates
- Financial Services
- Dallas, TX
About this business
Location details
5050 Quorum Dr, Ste 700, Dallas, TX, 75254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Ive being a customer for a total of 28 weeks. To start I gave then several accounts of which I took back most of them and decided to go straight to creditor and make arrangements myself. They only had 2 accounts to work on of which they only settle one in a period of 2 years. I have paid over $6000 to them and still have 14 mos. to go. Since the one account settle I have not seeing any movement towards settleting the one account that is left. Have a hard time to contact them by phone. They dont return phone call. Although th... read more
Business response:
*********, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates
Its taking too long to resolve my debts and Im being charged ridiculous fees!
Business response:
*******, were so sorry you encountered an issue when dealing with CreditAssociates. We value feedback all feedback and would appreciate a bit of your time to hear more about how we can improve. Please contact us directly at ************. Thank you for your time. Sincerely, CreditAssociates
To long of a wait on the phone and still only 2 accounts have been settled
Business response:
*****, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates
You are a really bad company, I have not talk to anyone since the first month, all calls are 877# that my phone blocks customer service is not there, don't know what has been paid off
Business response:
********, were so sorry you encountered an issue when dealing with CreditAssociates. We value feedback all feedback and would appreciate a bit of your time to hear more about how we can improve. Please contact us directly at ************. Thank you for your time. Sincerely, CreditAssociates
They don't resond to emails. I have been harassed by my credit cards and they are not responding to assist.
Business response:
********, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates
I am sorry but I cant leave a good review. I havent had a good experience as I am still getting phone calls daily asking me to pay them. I dont really understand how this works I guess. I am sorry but if I had it to do over I wouldnt have been so trusting. I would have looked into some other companies before I made my decision.
Business response:
*****, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates
Now, knowing more about how the process works, Im very disappointed that Credit Associates didnt start negotiating and paying off the higher number of lower value accounts before the two largest accounts to minimize negative impact on my credit score. Paying off a higher number with less balances would have been the correct decision.
Business response:
********, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates
** was great dealing with their team. My only negative feedback is that I saved for almost 3/4 of a year with the amount being withdrawn from my checking account and that ended up being a little over $6k. When they negotiated the settlement for 3 of my accounts instead of utilizing a portion of those funds to lower the balances owned they paid themselves their fee out of pretty much the entire $6k. Which just seems wrong. Its for that reason I will never use them again and recommend everyone else understand the process fully... read more
Business response:
****, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates
I don't trust them and I don't agree with their policies and the lying to the costomers that are supposed to be helping.
Business response:
*********, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates
Frequently asked questions about CreditAssociates
How is CreditAssociates rated?
CreditAssociates has a 4.2 star rating with 2,830 reviews.
When is CreditAssociates open?
CreditAssociates is open now. It will close at 11:00 p.m.