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CreditAssociates

4.2

About this business

Location details

5050 Quorum Dr, Ste 700, Dallas, TX, 75254, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.22,845 reviews
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Patricia L's profile image
Patricia L 
a year ago

I never heard back from BBB so not much to say. 

Business response:

********, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Sandy G's profile image
Sandy G 
a year ago

It *****. Ive been paying them money and Im still getting bills and threatening letters from my creditors. I wish I never signed up for this service. 

Business response:

*****, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Matthew L's profile image
Matthew L 
a year ago

Went to close the account and refund my savings from GHL. It wasn't disclosed to me when closing and agreed to pay off one debt only need $41.00. It was said this would be done within 14 business days with a refund of my savings. I should have filed bankruptcy to start. Waste of time terrible company at communication. They do not full disclose everything. 

Business response:

*******, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Tammy B's profile image
Tammy B 
a year ago

Run as fast as you can! This company is partners with the attorneys office that files suit for Discover. They do not make you pay up front but their fees they charge on each case they settle is almost as bad as the interest on your credit cards. I feel 23 & 24% is a little much! They start you out with one amount as a monthly payment and it raises with each case they settle. In my opinion, this company is as close to being scammers as you can get. We used to them to keep from having to file bankruptcy, but b/c they partner w... read more

Business response:

*****, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Mark L's profile image
Mark L 
a year ago

Not a scam. No more calls from creditors, plus if something comes up when can make s smaller payment. 

Business response:

Hi, ****. We are thrilled to learn that you had a positive experience with us! Sincerely, CreditAssociates 

Tiffany B's profile image
Tiffany B 
a year ago

I've put in a lot of money to only have one card paid off at this time and my creditors call and send me letters like crazy. 

Business response:

*******, were so sorry you encountered an issue when dealing with CreditAssociates. We value feedback all feedback and would appreciate a bit of your time to hear more about how we can improve. Please contact us directly at ************. Thank you for your time. Sincerely, CreditAssociates 

Sarah B's profile image
Sarah B 
a year ago

Horrible! Had creditors calling nonstop, even calling my parents house, all hours of the night and morning! By the time they reduce the amount on your card and charge you there fees, you are basically paying the same amount on the card you enrolled in the program! We are also being sued now by one of the credit card companies because they have let the balance sit and accrue thousands of dollars in interest. When I call to ask why this is happening just keep getting told you dont have enough money built up for us to negotiate... read more

Business response:

*****, were so sorry you encountered an issue when dealing with CreditAssociates. We value feedback all feedback and would appreciate a bit of your time to hear more about how we can improve. Please contact us directly at ************. Thank you for your time. Sincerely, CreditAssociates 

Daphne E's profile image
Daphne E 
a year ago

As most of us commence our contracts and agreements with creditors whilst in dire circumstances, getting honest information from the onset is imperative. After 2 1/2 years into my contract and paying off my debts with Credit Associates, I found that their initial success department was not clearly defined and fees were not discussed upfront. After paying into my trust to pay off the debts, many questions are left unanswered. When you call their support team, youre often greeted with condescending and impatient team members. 

Business response:

******, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Teng L's profile image
Teng L 
a year ago

They just take your money along with the fees and slowly pay off your debt with your money. Rather settle yourself, saves you more money in less time. Also by the time they settle your debt, your credit is shot and everything is in collection. 

Business response:

Teng, were so sorry you encountered an issue when dealing with CreditAssociates. We value feedback all feedback and would appreciate a bit of your time to hear more about how we can improve. Please contact us directly at ************. Thank you for your time. Sincerely, CreditAssociates 

Frequently asked questions about CreditAssociates

How is CreditAssociates rated?

CreditAssociates has a 4.2 star rating with 2,845 reviews. 

When is CreditAssociates open?

CreditAssociates is open now. It will close at 11:00 p.m.