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CreditAssociates

4.2

About this business

Location details

5050 Quorum Dr, Ste 700, Dallas, TX, 75254, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.22,891 reviews
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BONNIE I's profile image
BONNIE I 
a year ago

I started with this company when I received their letter. The original phone call told me they would start negotiating in 2 months - NOT TRUE. I was later told I had to change banks because they cannot negotiate with my bank since the credit cards are associated with it. They take an awful lot of money only to leave you having to go through collection calls and demand letters for a long time (to prove hardship). If losing my job to *****, having breast cancer with terrible insurance and huge medical bills, unemployment for 2... read more

Business response:

******, were so sorry you encountered an issue when dealing with CreditAssociates. We value feedback all feedback and would appreciate a bit of your time to hear more about how we can improve. Please contact us directly at ************. Thank you for your time. Sincerely, CreditAssociates 

John S's profile image
John S 
2 years ago

If theres an option for negative starts I would choose it. My experience was a lot like many on here Im sure, and am kicking myself for not looking into them more from the start. I enrolled several cards and they negotiated most them however one could not be settled and it led me to being sued!!When I alerted credit associates about it they told me to send in the documents and that theyd contact me if needed and that theyd be handling it from there. I never heard from them at ALL! And the account still showed in process. And... read more

Business response:

Thank you so much for taking the time to write to us, ****. We wanted to let you know how sorry we are that you went through a difficult experience with CreditAssociates. Please contact us at ************ so we can reach out to you personally in the next 24 hours to resolve this issue. We want to learn more about what happened and how we can make things right. Sincerely, CreditAssociates 

Connie. O's profile image
Connie. O 
2 years ago

Scam. Working with them made my credit situation worse. And of the ******* I put into their debt "savings" only $661.00 made it to my creditors. They kept the rest....non profit, sure!! And my credit sank another 150 points. I could have done bad all by myself! Now I'm deeper in the whole, and screwed out of $1000.00. It even took me 3 calls and about 1.5 hours to even get through to cancel. 

Business response:

******, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Rosie A's profile image
Rosie A 
2 years ago

Not too happy with those promises, promises, promises, I was sued by a credit card company. needed help rescheduling the court day since I was going to be away at a family reunion for my mother's 95th birthday, I called Credit Associates for advice since I was told they would contact all the creditors, and reschedule the court hearing, The answer was to let them place a lien on your property, you are retired and they can't garnish my wages, if I had known they were not going to be able to help me and give me more stress I wo... read more

Business response:

Thank you so much for taking the time to write to us, *****. We wanted to let you know how sorry we are that you went through a difficult experience with CreditAssociates. Please contact us at ************ so we can reach out to you personally in the next 24 hours to resolve this issue. We want to learn more about what happened and how we can make things right. Sincerely, CreditAssociates 

Cheryl K's profile image
Cheryl K 
2 years ago

Received a Letter in the mail re: debt reduction. Of course, who wouldn't want debt reduction!Thought more research was at hand...after all could always phone the number listed in the letter a 2nd time...NOT!Research proved this is not legitimate! You make payments to Credit Associates but they NEVER MAKE PAYMENTS TO CREDITORS causing more debt and lawsuits from creditors!!! DO NOT USE CREDIT ASSOCIATES! 

Business response:

******, were so sorry you encountered an issue when dealing with CreditAssociates. We value feedback all feedback and would appreciate a bit of your time to hear more about how we can improve. Please contact us directly at ************. Thank you for your time. Sincerely, CreditAssociates 

Dumaris F's profile image
Dumaris F 
2 years ago

Creditt associates es una empresa de estafadores, despus de 4 meses de haberles pagado mas de $2000 para negociar con mis acreedores nunca llegaron a un acuerdo con ninguno de ellos y mi dinero que supuestamente debe estar en una cuenta de global golden a mi nombre ya no estaba decid retirarme del programa y no me devolvieron *************. Lo que quiere decir que mi situacin financiera quedo peor ya que no cubrieron ninguna de mis cuentas en **** y ellos se quedaron con todo mi dinero. LADRONES ESTAFADORES ahora mi situacin... read more

Business response:

*******, were so sorry you encountered an issue when dealing with CreditAssociates. We value feedback all feedback and would appreciate a bit of your time to hear more about how we can improve. Please contact us directly at ************. Thank you for your time. Sincerely, CreditAssociates 

Joseph G's profile image
Joseph G 
2 years ago

Credit associates is a scam. They take your money and they don't work for you. Been fighting for over 2 months to get them to make last payment to chase they did not and keep giving me run around. They canceled **** of America instead of paying them they took my ****** dollars that should of went to them. I am either getting a lawyer or they have to pay me what I paid thinking my stuff was paid off. 

Donna Lewis's profile image
Donna Lewis 
2 years ago

Credit Associates goal is not to make it better for you its to make money off of you, for nine months I made payments two of my account they were making payments on I just so happy to go online and look at my account and those two accounts are back to the the original amount with no movement and another account is started with payments so I called them and they lie there is no money to make payments so where is the money and how can you start another account if there is no money to make payment on the ones you been paying on... read more

Tunisia W's profile image
Tunisia W 
2 years ago

Please dont waste your time and money!! They are a ripoff. Only put $5,$10 on your bill but take hundreds from you weekly. And willnt give you any refund back if you cancelled. Get your own savings account and set up a budget with your creditor. 

Frequently asked questions about CreditAssociates

How is CreditAssociates rated?

CreditAssociates has a 4.2 star rating with 2,891 reviews. 

When is CreditAssociates open?

CreditAssociates is closed now. It will open tomorrow at 7:00 a.m.