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CreditAssociates

4.2

About this business

Location details

5050 Quorum Dr, Ste 700, Dallas, TX, 75254, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.22,830 reviews
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tony l's profile image
tony l 
a year ago

I was scammed a huge sum of money and decided to contact a recovery company via their email address: harperjamesplatform g mail com they help me recover all my lost funds and profits. They are very honest and reliable with great support to answer your questions 24/7 service. They have good reviews online and they are the best ...if you need help with funds recovery you can always get in touch by mail and they can direct you to their recovery website. Everything about them is legit, their English is good ,I highly recommend t... read more

Business response:

****, were so sorry you encountered an issue when dealing with CreditAssociates. We value feedback all feedback and would appreciate a bit of your time to hear more about how we can improve. Please contact us directly at ************. Thank you for your time. Sincerely, CreditAssociates 

Brandon C's profile image
Brandon C 
a year ago

Iv been waiting several months (with the amount they asked for initially paid in full) for them to make their settlements. If I wasnt calling almost once a month nothing would have been done I feel. Theyre constantly trying to grab more money out of you each time they talk to you. After finally reaching settlements they wait till the last minute to tell you they will not pay off anything and only make payments until they receive their fee. Their fee btw is almost $2,000. Find another credit consolidator asap. 

Business response:

*******, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Danielle B's profile image
Danielle B 
a year ago

This company pretends to be a federal program to consolidate debt. They are intentionally misleading customers. This is a for-profit company that can not guarantee any type of debt forgiveness. If you DO get any debt forgiveness, it will cost you your creditworthiness as they will default on all your debt to get negotiating power. They also use high pressure sales techniques and charge an exorbitant fee for any debt forgiveness. 

Business response:

********, were so sorry you encountered an issue when dealing with CreditAssociates. We value feedback all feedback and would appreciate a bit of your time to hear more about how we can improve. Please contact us directly at ************. Thank you for your time. Sincerely, CreditAssociates 

Kathy R's profile image
Kathy R 
a year ago

When I signed on with them, they said they would stop negotiating within 2 months.So I called after three months and still nothing being done after paying five I decided to stop payment and get my money back.. I called the gentleman there approximately 3 weeks ago.And he said that I could keep the 3 payments.225, which would be ****************************************************************** July which was a complete lie now.I call because they made me negative demanding my money back and they say they're i'm getting no mo... read more

Business response:

*****, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Mandi J's profile image
Mandi J 
2 years ago

I signed up with them last week but the night after I signed up with them, I could not sleep. I did not like they they required no proof of the income I was telling them we make. It seemed a little too easy for them to get our information in order to take debt off our hands. I had no peace about it. I decided to look up reviews and so glad I did. I called and cancelled right away. I do have to say, that was not a problem at all although I gave them very little information as to why so there wasnt much they could talk me out ... read more

Business response:

Mandi, we value feedback, all feedback and, would appreciate a bit of your time to hear more about how we can improve. Please contact us at ************. Thank you for your time. Sincerely, Credit Associates. 

BONNIE I's profile image
BONNIE I 
2 years ago

I started with this company when I received their letter. The original phone call told me they would start negotiating in 2 months - NOT TRUE. I was later told I had to change banks because they cannot negotiate with my bank since the credit cards are associated with it. They take an awful lot of money only to leave you having to go through collection calls and demand letters for a long time (to prove hardship). If losing my job to *****, having breast cancer with terrible insurance and huge medical bills, unemployment for 2... read more

Business response:

******, were so sorry you encountered an issue when dealing with CreditAssociates. We value feedback all feedback and would appreciate a bit of your time to hear more about how we can improve. Please contact us directly at ************. Thank you for your time. Sincerely, CreditAssociates 

John S's profile image
John S 
2 years ago

If theres an option for negative starts I would choose it. My experience was a lot like many on here Im sure, and am kicking myself for not looking into them more from the start. I enrolled several cards and they negotiated most them however one could not be settled and it led me to being sued!!When I alerted credit associates about it they told me to send in the documents and that theyd contact me if needed and that theyd be handling it from there. I never heard from them at ALL! And the account still showed in process. And... read more

Business response:

Thank you so much for taking the time to write to us, ****. We wanted to let you know how sorry we are that you went through a difficult experience with CreditAssociates. Please contact us at ************ so we can reach out to you personally in the next 24 hours to resolve this issue. We want to learn more about what happened and how we can make things right. Sincerely, CreditAssociates 

Connie. O's profile image
Connie. O 
2 years ago

Scam. Working with them made my credit situation worse. And of the ******* I put into their debt "savings" only $661.00 made it to my creditors. They kept the rest....non profit, sure!! And my credit sank another 150 points. I could have done bad all by myself! Now I'm deeper in the whole, and screwed out of $1000.00. It even took me 3 calls and about 1.5 hours to even get through to cancel. 

Business response:

******, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Rosie A's profile image
Rosie A 
2 years ago

Not too happy with those promises, promises, promises, I was sued by a credit card company. needed help rescheduling the court day since I was going to be away at a family reunion for my mother's 95th birthday, I called Credit Associates for advice since I was told they would contact all the creditors, and reschedule the court hearing, The answer was to let them place a lien on your property, you are retired and they can't garnish my wages, if I had known they were not going to be able to help me and give me more stress I wo... read more

Business response:

Thank you so much for taking the time to write to us, *****. We wanted to let you know how sorry we are that you went through a difficult experience with CreditAssociates. Please contact us at ************ so we can reach out to you personally in the next 24 hours to resolve this issue. We want to learn more about what happened and how we can make things right. Sincerely, CreditAssociates 

Frequently asked questions about CreditAssociates

How is CreditAssociates rated?

CreditAssociates has a 4.2 star rating with 2,830 reviews. 

When is CreditAssociates open?

CreditAssociates is open now. It will close at 11:00 p.m.