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CreditAssociates

4.2

About this business

Location details

5050 Quorum Dr, Ste 700, Dallas, TX, 75254, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.22,945 reviews
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Everette R's profile image
Everette R 
a year ago

Now, knowing more about how the process works, Im very disappointed that Credit Associates didnt start negotiating and paying off the higher number of lower value accounts before the two largest accounts to minimize negative impact on my credit score. Paying off a higher number with less balances would have been the correct decision. 

Business response:

********, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Matt H's profile image
Matt H 
a year ago

** was great dealing with their team. My only negative feedback is that I saved for almost 3/4 of a year with the amount being withdrawn from my checking account and that ended up being a little over $6k. When they negotiated the settlement for 3 of my accounts instead of utilizing a portion of those funds to lower the balances owned they paid themselves their fee out of pretty much the entire $6k. Which just seems wrong. Its for that reason I will never use them again and recommend everyone else understand the process fully... read more

Business response:

****, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Christina S's profile image
Christina S 
a year ago

I don't trust them and I don't agree with their policies and the lying to the costomers that are supposed to be helping. 

Business response:

*********, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Patricia L's profile image
Patricia L 
a year ago

I never heard back from BBB so not much to say. 

Business response:

********, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Sandy G's profile image
Sandy G 
a year ago

It *****. Ive been paying them money and Im still getting bills and threatening letters from my creditors. I wish I never signed up for this service. 

Business response:

*****, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Matthew L's profile image
Matthew L 
a year ago

Went to close the account and refund my savings from GHL. It wasn't disclosed to me when closing and agreed to pay off one debt only need $41.00. It was said this would be done within 14 business days with a refund of my savings. I should have filed bankruptcy to start. Waste of time terrible company at communication. They do not full disclose everything. 

Business response:

*******, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Tammy B's profile image
Tammy B 
a year ago

Run as fast as you can! This company is partners with the attorneys office that files suit for Discover. They do not make you pay up front but their fees they charge on each case they settle is almost as bad as the interest on your credit cards. I feel 23 & 24% is a little much! They start you out with one amount as a monthly payment and it raises with each case they settle. In my opinion, this company is as close to being scammers as you can get. We used to them to keep from having to file bankruptcy, but b/c they partner w... read more

Business response:

*****, wed like to speak with you about your experience with CreditAssociates to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Mark L's profile image
Mark L 
a year ago

Not a scam. No more calls from creditors, plus if something comes up when can make s smaller payment. 

Business response:

Hi, ****. We are thrilled to learn that you had a positive experience with us! Sincerely, CreditAssociates 

Tiffany B's profile image
Tiffany B 
a year ago

I've put in a lot of money to only have one card paid off at this time and my creditors call and send me letters like crazy. 

Business response:

*******, were so sorry you encountered an issue when dealing with CreditAssociates. We value feedback all feedback and would appreciate a bit of your time to hear more about how we can improve. Please contact us directly at ************. Thank you for your time. Sincerely, CreditAssociates 

Frequently asked questions about CreditAssociates

How is CreditAssociates rated?

CreditAssociates has a 4.2 star rating with 2,945 reviews. 

When is CreditAssociates open?

CreditAssociates is open now. It will close at 11:00 p.m.