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CreditAssociates

4.2

About this business

Location details

5050 Quorum Dr, Ste 700, Dallas, TX, 75254, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.22,891 reviews
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Joe G's profile image
Joe G 
2 years ago

I think the BBB should spend some time reading reviews before bestowing an A+ rating on a business. 

Karla D's profile image
Karla D 
2 years ago

We have been paying the amt. established to begin paying off our debt. So far none of it has gone to creditors we chose to be part of this program in working down our debt. The creditors are now very upset that no payments have been made…. We don’t blame them!!! We have no faith in Credit Associates and will begging the process of getting our money back to pay our creditors!!!! 

Diana P's profile image
Diana P 
2 years ago

They will completely ruin your credit beyond repair! They advise you not to pay for your credit cards since they will be settling with them but will not pay them off right away. It’s been 7 months now and only 3 out of 10 have been settled. Soooo many missed payments on my credit report! Hiring a lawyer not sure how they’re allow to do this type of business. 

Judith P's profile image
Judith P 
2 years ago

They did not take care of my credit cards now I have to go to court 

Business response:

******, we'd like to speak with you about your experience. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Marcia C's profile image
Marcia C 
3 years ago

Very poorly orchestrated tactics. Extreme disregard towards Patrons. Not recommended. 

Business response:

******, we value feedback - all feedback - and would appreciate a bit of your time to hear more about how we can improve. Please contact us at ************. Thank you for your time. 

Deborah C's profile image
Deborah C 
3 years ago

Terrible company and terrible customer service! They just keep taking your money and do not follow through with their commitments! 

Elizabeth H's profile image
Elizabeth H 
3 years ago

This company is a total rip off! Do not put your hard earned money in this program. Their fees are hidden. They will only show you a portion of what they charge you. They say its your money and you are in control, but at the end of day they are in controls. Run!!!!!!Try credit help from your bank first. 

Shirley W's profile image
Shirley W 
3 years ago

I try to login into my account and they tell me that's the wrong password ð??¡ and I need to add more money ð??° to my account I also got subpoenaed from the court and they told me that they had taken care of this so I am closing this account out get me an attorney because they misleading all their customers is so hard for me to login each month I always have to speak to someone to help me login bad news 

Lori B's profile image
Lori B 
3 years ago

Shortly after deciding to decline their debt reduction offer, my email box got FLOODED with phishing email for Camp Lejeune, "You won" and "Your order" from Best Buy and Costco, Medicare phishing, SO MANY DUPLICATE PHISHING EMAIL!!! No, I don't think it was a coincidence as I never received any of them until after I declined their offer. I'm especially peeved because I complimented the rep for being so patient and thorough with me. 

Frequently asked questions about CreditAssociates

How is CreditAssociates rated?

CreditAssociates has a 4.2 star rating with 2,891 reviews. 

When is CreditAssociates open?

CreditAssociates is closed now. It will open tomorrow at 7:00 a.m.