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CreditAssociates

4.2

About this business

Location details

5050 Quorum Dr, Ste 700, Dallas, TX, 75254, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.22,848 reviews
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Diana P's profile image
Diana P 
2 years ago

They will completely ruin your credit beyond repair! They advise you not to pay for your credit cards since they will be settling with them but will not pay them off right away. It’s been 7 months now and only 3 out of 10 have been settled. Soooo many missed payments on my credit report! Hiring a lawyer not sure how they’re allow to do this type of business. 

Judith P's profile image
Judith P 
2 years ago

They did not take care of my credit cards now I have to go to court 

Business response:

******, we'd like to speak with you about your experience. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Marcia C's profile image
Marcia C 
2 years ago

Very poorly orchestrated tactics. Extreme disregard towards Patrons. Not recommended. 

Business response:

******, we value feedback - all feedback - and would appreciate a bit of your time to hear more about how we can improve. Please contact us at ************. Thank you for your time. 

Deborah C's profile image
Deborah C 
2 years ago

Terrible company and terrible customer service! They just keep taking your money and do not follow through with their commitments! 

Elizabeth H's profile image
Elizabeth H 
3 years ago

This company is a total rip off! Do not put your hard earned money in this program. Their fees are hidden. They will only show you a portion of what they charge you. They say its your money and you are in control, but at the end of day they are in controls. Run!!!!!!Try credit help from your bank first. 

Shirley W's profile image
Shirley W 
3 years ago

I try to login into my account and they tell me that's the wrong password ð??¡ and I need to add more money ð??° to my account I also got subpoenaed from the court and they told me that they had taken care of this so I am closing this account out get me an attorney because they misleading all their customers is so hard for me to login each month I always have to speak to someone to help me login bad news 

Lori B's profile image
Lori B 
3 years ago

Shortly after deciding to decline their debt reduction offer, my email box got FLOODED with phishing email for Camp Lejeune, "You won" and "Your order" from Best Buy and Costco, Medicare phishing, SO MANY DUPLICATE PHISHING EMAIL!!! No, I don't think it was a coincidence as I never received any of them until after I declined their offer. I'm especially peeved because I complimented the rep for being so patient and thorough with me. 

Darryl T's profile image
Darryl T 
3 years ago

This. Company seems as a scam If you're not checking your account. I was with credit associate from sept 2019 until August of 2022 making monthly payments of $440 monthly for about 6months then they requested more at this time me being retired and disabled I was pay $ 622 month for about 13months as time was going i had financial hard ship I had to lower my payments and as time goes for three years the account when login in would say I have fifteen thousand in my account but when I called this company the tell me I have four... read more

Khadijah K's profile image
Khadijah K 
3 years ago

First of the month is rent so I didn't have the funds for monthly subscription so it got declined then soon as I had a little money left over from rent check they snatch it out of my account. The same day I called them to issue a refund because I would not be using them any longer and won't need them this month. I was told their is nothing they can do it about they will not issue a refund thanks for making me struggle til next payday 

Frequently asked questions about CreditAssociates

How is CreditAssociates rated?

CreditAssociates has a 4.2 star rating with 2,848 reviews. 

When is CreditAssociates open?

CreditAssociates is open now. It will close at 11:00 p.m.