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CreditAssociates

4.2

About this business

Location details

5050 Quorum Dr, Ste 700, Dallas, TX, 75254, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.22,848 reviews
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Colin R's profile image
Colin R 
3 years ago

On do not call list and still call. The operator on the phone said "im going to screw you up if you file a complaint with the FFC" I filed a complaint and I recommend others do the same. 

Business response:

Greetings ****** My name is Claudiu ****** and I am the Director of Client Success here at Credit Associates. I am in receipt of your complaint and I had out IT department search our Database and unfortunately your information doesn't come up within our system/s. I am positive that the phone calls you are referring to have not been generated by our company. Please feel free to reach out to me to further discuss your concern. Best Regards, Claudiu ****** Ph ************ Email **************@crpartners.com 

Jeremy M's profile image
Jeremy M 
3 years ago

I have no idea how Credit Associates can be in Business...BUYER BEWARE...After 14 Months of representation, I was served with a Subpoena and had to call Credit Associates in order to have them take action & contact the Court to address just one of the debts. Blessing in disguise that it was, I learned that 5 of my other accounts were delinquent/had not been contacted yet, even though Credit Services had taken over $10,000 from me (they took their "fees" for other settled accounts and neglected contacting/settling/paying my o... read more

Pamela B's profile image
Pamela B 
3 years ago

I don't even know how this company is legally allowed to operate. The woman who sold me on the plan completely lied to me and gave me a low "estimate" of the total amount I would be paying. The reason I had a high balance was that I paid for extra classes to find a job more easily since I was laid off due to COVID. After sacrificing my 800 credit score for far below 600, putting most of my paycheck towards the payments for almost 2 years, it turned out that my actual payment would be much higher than estimated. They still ha... read more

Business response:

Hello ******, We are in receipt of your review and would like the opportunity to further discuss your concern. Please feel free to contact me directly at your convenience via email **************@crpartners.com and/or via phone , my direct line is ************ Regards, Claudiu ****** Director of Client Success **************@crpartners.com 

Karen B's profile image
Karen B 
3 years ago

Wish I could do no stars!! This company will take advantage of someone that has gotten into debt. They will talk a big talk about saving you lots of money. When actually you will pay out just as much as you owe at the time of signing up. If you owe a $1000 on a card, you sign up. Than that card can add on an additional 300 or way more before they start to settle. So say now the card is $1500, they settle for $750, than they charge you 25% of $1500, $375, than total is $1075. $75 more than original debt. And than you have to ... read more

Business response:

Greetings *****, We are in receipt of your review and would like the opportunity to further discuss your concern and provide you with a positive resolution. Please feel free to contact me directly either via email @ **************@crpartners.com and/or via phone, my direct phone number is ************ I look forward to hearing back from you, best regards. Claudiu ****** Director of Client Success **************@crpartners.com 

Candise M's profile image
Candise M 
3 years ago

They are not helping people I've sent 7,000.00 and no one has been paid off 4,000.00 was in there fees shame on the do not use them 

Julie D's profile image
Julie D 
3 years ago

I would never recommend this debt consolidation program to anyone! I called them to consolidate my debt fall of 2020. I was told it would be solved by spring. It was not! I was then told it was going to be resolved by the summer of 2021 and I followed up with the company and I was then told that my debt was being negotiated and still is as of February 2022. I slowly make payments to their account to pay off the debt. All I have is a large hash mark on my credit from them. I was told this would help my credit and not affect m... read more

Maria S's profile image
Maria S 
3 years ago

they charge a fee of 25% and they hide another fees . I am dissatisfied with their costs 

Katie S's profile image
Katie S 
4 years ago

I don't recommend this program. First and foremost, I am at the end of this process, or so I thought. I enrolled and our "credit plan" was due to end in the next few weeks, however, because I am now being sued for a second time, by one of my 3 creditors, I now must continue paying until 2023. I had to keep calling and hounding them to get these accounts settled. I was always told, we need to build up a savings so we have a bargaining chip with the debt collectors. Fine. I went with it. Not long into the program I received a ... read more

Ash M's profile image
Ash M 
4 years ago

This business started sending these letters, regarding debt, to my place of employment. Other staff retrieve and open our mail here. This is a huge infringement on my privacy! 

Frequently asked questions about CreditAssociates

How is CreditAssociates rated?

CreditAssociates has a 4.2 star rating with 2,848 reviews. 

When is CreditAssociates open?

CreditAssociates is open now. It will close at 11:00 p.m.