CreditAssociates's cover image

This profile has been claimed by the business owner or representative.

CreditAssociates

4.2

About this business

Location details

5050 Quorum Dr, Ste 700, Dallas, TX, 75254, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.22,959 reviews
Select a rating
Donna Lewis's profile image
Donna Lewis 
3 years ago

Credit Associates goal is not to make it better for you its to make money off of you, for nine months I made payments two of my account they were making payments on I just so happy to go online and look at my account and those two accounts are back to the the original amount with no movement and another account is started with payments so I called them and they lie there is no money to make payments so where is the money and how can you start another account if there is no money to make payment on the ones you been paying on... read more

Tunisia W's profile image
Tunisia W 
3 years ago

Please dont waste your time and money!! They are a ripoff. Only put $5,$10 on your bill but take hundreds from you weekly. And willnt give you any refund back if you cancelled. Get your own savings account and set up a budget with your creditor. 

Joe G's profile image
Joe G 
3 years ago

I think the BBB should spend some time reading reviews before bestowing an A+ rating on a business. 

Karla D's profile image
Karla D 
3 years ago

We have been paying the amt. established to begin paying off our debt. So far none of it has gone to creditors we chose to be part of this program in working down our debt. The creditors are now very upset that no payments have been made…. We don’t blame them!!! We have no faith in Credit Associates and will begging the process of getting our money back to pay our creditors!!!! 

Diana P's profile image
Diana P 
3 years ago

They will completely ruin your credit beyond repair! They advise you not to pay for your credit cards since they will be settling with them but will not pay them off right away. It’s been 7 months now and only 3 out of 10 have been settled. Soooo many missed payments on my credit report! Hiring a lawyer not sure how they’re allow to do this type of business. 

Judith P's profile image
Judith P 
3 years ago

They did not take care of my credit cards now I have to go to court 

Business response:

******, we'd like to speak with you about your experience. Can you please contact us at ************? Thank you for your time. Sincerely, CreditAssociates 

Marcia C's profile image
Marcia C 
3 years ago

Very poorly orchestrated tactics. Extreme disregard towards Patrons. Not recommended. 

Business response:

******, we value feedback - all feedback - and would appreciate a bit of your time to hear more about how we can improve. Please contact us at ************. Thank you for your time. 

Deborah C's profile image
Deborah C 
3 years ago

Terrible company and terrible customer service! They just keep taking your money and do not follow through with their commitments! 

Elizabeth H's profile image
Elizabeth H 
3 years ago

This company is a total rip off! Do not put your hard earned money in this program. Their fees are hidden. They will only show you a portion of what they charge you. They say its your money and you are in control, but at the end of day they are in controls. Run!!!!!!Try credit help from your bank first. 

Frequently asked questions about CreditAssociates

How is CreditAssociates rated?

CreditAssociates has a 4.2 star rating with 2,959 reviews. 

When is CreditAssociates open?

CreditAssociates is closed now. It will open tomorrow at 7:00 a.m.