CreditAssociates

Darryl T 

on BBB

3 years ago

This. Company seems as a scam If you're not checking your account. I was with credit associate from sept 2019 until August of 2022 making monthly payments of $440 monthly for about 6months then they requested more at this time me being retired and disabled I was pay $ 622 month for about 13months as time was going i had financial hard ship I had to lower my payments and as time goes for three years the account when login in would say I have fifteen thousand in my account but when I called this company the tell me I have four... read more

Khadijah K 

on BBB

3 years ago

First of the month is rent so I didn't have the funds for monthly subscription so it got declined then soon as I had a little money left over from rent check they snatch it out of my account. The same day I called them to issue a refund because I would not be using them any longer and won't need them this month. I was told their is nothing they can do it about they will not issue a refund thanks for making me struggle til next payday 

Colin R 

on BBB

3 years ago

On do not call list and still call. The operator on the phone said "im going to screw you up if you file a complaint with the FFC" I filed a complaint and I recommend others do the same. 

Jeremy M 

on BBB

3 years ago

I have no idea how Credit Associates can be in Business...BUYER BEWARE...After 14 Months of representation, I was served with a Subpoena and had to call Credit Associates in order to have them take action & contact the Court to address just one of the debts. Blessing in disguise that it was, I learned that 5 of my other accounts were delinquent/had not been contacted yet, even though Credit Services had taken over $10,000 from me (they took their "fees" for other settled accounts and neglected contacting/settling/paying my o... read more

Pamela B 

on BBB

3 years ago

I don't even know how this company is legally allowed to operate. The woman who sold me on the plan completely lied to me and gave me a low "estimate" of the total amount I would be paying. The reason I had a high balance was that I paid for extra classes to find a job more easily since I was laid off due to COVID. After sacrificing my 800 credit score for far below 600, putting most of my paycheck towards the payments for almost 2 years, it turned out that my actual payment would be much higher than estimated. They still ha... read more

Karen B 

on BBB

3 years ago

Wish I could do no stars!! This company will take advantage of someone that has gotten into debt. They will talk a big talk about saving you lots of money. When actually you will pay out just as much as you owe at the time of signing up. If you owe a $1000 on a card, you sign up. Than that card can add on an additional 300 or way more before they start to settle. So say now the card is $1500, they settle for $750, than they charge you 25% of $1500, $375, than total is $1075. $75 more than original debt. And than you have to ... read more

Candise M 

on BBB

3 years ago

They are not helping people I've sent 7,000.00 and no one has been paid off 4,000.00 was in there fees shame on the do not use them 

Julie D 

on BBB

3 years ago

I would never recommend this debt consolidation program to anyone! I called them to consolidate my debt fall of 2020. I was told it would be solved by spring. It was not! I was then told it was going to be resolved by the summer of 2021 and I followed up with the company and I was then told that my debt was being negotiated and still is as of February 2022. I slowly make payments to their account to pay off the debt. All I have is a large hash mark on my credit from them. I was told this would help my credit and not affect m... read more

Maria S 

on BBB

3 years ago

they charge a fee of 25% and they hide another fees . I am dissatisfied with their costs