This profile has been claimed by the business owner or representative.
Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It was great! Everyone very friendly, everything went well. I will always go here to buy a car!
Business response:
We are thrilled to hear about your wonderful experience! Your kind words about our friendly team and smooth process truly mean the world to us. It's incredibly rewarding to know that we were able to provide you with the exceptional service you deserved. We're honored that you've chosen us as your go-to destination for future car purchases, and we look forward to continuing to serve you with the same level of care and professionalism. Thank you for taking the time to share your positive experience with others.
Jenny was very good at her job. I had no intention on purchasing a vehicle. She did her job too well?? Dean was very helpful in helping me get my vehicle financed. My overall experience was wonderful, everyone was so very nice and helpful.
Business response:
We are happy to hear about your wonderful experience! It sounds like Jenny and Dean provided you with exceptional service that truly made a difference in your visit. We're delighted that our team's dedication and helpfulness created such a positive impression, even when you hadn't initially planned to make a purchase. Your feedback about the professionalism and friendliness of our entire team means so much to us. We strive to ensure every customer feels valued and supported throughout their experience, and it's clear that ou... read more
Very smooth buying experience The best options were indicated for an informed decision Change my rating to 5 on both counts
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you had such a smooth buying experience with us. It's truly rewarding to know that our team was able to present you with the best options to help you make an informed decision about your vehicle purchase. Your satisfaction means everything to us at Crest Cadillac, and we're honored that your experience exceeded your expectations. We take great pride in providing our customers with transparent, helpful guidance throughout their entire journey with us. Thank yo... read more
Thanks ? ? The Experience was Great and I recommend Crest Cadillac to all my friends ??!!!
Business response:
Mr. Anthony Chapman was the best salesman and exudes great customer care and concern. I sincerely enjoyed working with him on the purchase of my new Escalade.
They never disappoint The experience was wonderful and the education on gas vs electric was amazing and absolutely contributed to my buying experience
Business response:
We are thrilled to hear about your wonderful experience with us! It's incredibly rewarding to know that our team's dedication to providing comprehensive education about gas versus electric vehicles made such a positive impact on your buying decision. We believe that informed customers make the best choices, and we're honored that our approach resonated with you. Your feedback reinforces our commitment to delivering exceptional service that goes beyond just selling vehicles. At Crest Cadillac, we take pride in ensuring every ... read more
Kodie and Rylie were over the top excellence! Such a great customer experience! Easiest purchase ever. Highly recommended to everyone
Business response:
We are elated to hear about your outstanding experience! Your feedback about the exceptional service you received truly brightens our day. It's wonderful to know that your purchase process was smooth and exceeded your expectations. We take great pride in delivering the level of excellence you experienced, and your recommendation means the world to us. Thank you for choosing us and for taking the time to share your positive experience with others.
Austin is very knowledgeable, very friendly, exceptionally easy to work with. Highly recommend!! Dealership was great too
Business response:
We are elated to hear about your wonderful experience with Austin and our team. Your kind words about Austin's knowledge, friendliness, and exceptional service truly mean the world to us, and we are grateful for your recommendation. Thank you for taking the time to share your positive feedback. We are delighted that both Austin and our dealership exceeded your expectations, and we look forward to continuing to provide you with outstanding service in the future.
"Exceptional customer service! They took the time to walk me through every feature of my new EV, ensuring I felt confident on the road."
Business response:
Thank you for your wonderful feedback! We are truly delighted to hear that you had such a positive experience with our team and felt confident with your new electric vehicle. Ensuring our customers feel completely comfortable and informed about every aspect of their vehicle is something we take great pride in. Your kind words about our customer service mean the world to us at Crest Cadillac. We understand that purchasing a new EV is an exciting step, and we are honored that our team could make that experience exceptional for... read more
Great service. Good cars. Service slow. Poor communication. No loaner. $80k car with problems. Not very happy. Still waiting for a call back about the parts ordered. When I called. They couldn’t find me in their service request system.
Business response:
We understand your frustration and appreciate you bringing this to our attention. We recognize that while you appreciated the quality of our vehicles, the overall experience fell short of your expectations. We are sorry to hear that you feel this way and would like to discuss this further. Please reach out to James Freel, our Service Director, at jfreel@vtaig.com so we can address these concerns directly with you.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,791 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 6:00 p.m.