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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,972 reviews
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Staples0627's profile image
Staples0627 
2 months ago

It was fabulous from calling Randy Nabor to tell him I'm thinking I'm ready for another car (like I've done for 20-25yrs) and him having Kodie waiting for me by the time I got there. I sat with Kodie telling him exactly what I wanted and within 48hrs Peyton reaching out with a video of exactly what I asked for! She was amazing from start to finish. Of course Randy came over to make sure I was happy, to make me feel like a valuable part of Crests family. As I was driving away in my new car, of course I had to call Logan McP a... read more

Business response:

We are absolutely thrilled to read this, and it truly warmed our hearts. Knowing that you have trusted us with your vehicle purchases for over two decades means the world to us, and it is clear that Randy, Kodie, Peyton, and Logan all played a meaningful role in making this experience feel as seamless and personal as it did. The fact that your new car is your first EV makes this milestone even more special, and we are so glad you had the right people by your side every step of the way. Welcome to the Crest family all over ag... read more

CARL737's profile image
CARL737 
2 months ago

This is not my first purchase from crest Cadillac and the reason is simple, it’s the people. It starts with our sales representatives Brett Bonin. I really appreciate a sales representative that is knowledgeable in the product they Are promoting a Nd Brett is above and beyond in this area. He always listens to our wants and needs and delivers every time while also making the transaction as quick and seamless as possible. Same goes for the finance department, this time we closed with Dean Robbin’s and had a pleasant and quick... read more

Business response:

We are utterly delighted to read this wonderful feedback. It means a great deal to us that your trust in our team has brought you back, and we are so glad that Brett, Dean, and Bryan have each played a role in making that decision an easy one. Knowing that our team consistently listens, delivers, and takes care of both you and your vehicle is exactly the experience we strive to provide. We will be sure to pass along your kind words to each of them. Thank you for recommending us, and we look forward to continuing to earn that... read more

corey.lundberg's profile image
corey.lundberg 
2 months ago

Juda made the entire process straightforward. He was upfront, transparent, and fair from start to finish. There were no games or unnecessary pressure—just honest communication and a willingness to answer every question. He respected my time, kept me informed throughout the process, and followed through on everything he said he would. I always felt like I had the information I needed to make the right decision, which made buying my vehicle a great experience. 

Business response:

Thank you for sharing this wonderful feedback about your experience with Juda. It is truly meaningful to hear that the process felt honest, pressure-free, and respectful of your time. That kind of straightforward, transparent approach is exactly what we strive to provide for every customer who walks through our doors. We are so glad you felt informed and confident throughout the journey, and that it all came together as a great vehicle-buying experience. We truly appreciate you taking the time to share this, and we hope to h... read more

SEHARSHAH2000's profile image
SEHARSHAH2000 
2 months ago

Bret is very professional and did his job above and beyond. We felt like treating like family members 

Business response:

We are grateful for this wonderful feedback! It is truly meaningful to hear that Bret made such a positive impression and went above and beyond to ensure your experience felt personal and welcoming. Creating an environment where customers feel valued like family is something we genuinely strive for, and we are thrilled that came through during your visit. We will be sure to pass along your kind words to Bret and the rest of our team. 

Jennifer J.'s profile image
Jennifer J. 
2 months ago

Everyone who works at Crest takes care of the customer. This dealership has an amazing team!! Keilyn M. Is the reason I returned and will buy from her again. Chase in the service department is top notch! 

Business response:

Thank you for taking the time to share such a wonderful reflection of your experience with us. It means a great deal to hear that our team consistently made you feel valued and well cared for. Keilyn is a true asset, and knowing that her dedication brought you back says everything about the kind of relationship we strive to build with every customer. It is equally wonderful to hear that Chase made such a strong impression in our service department. We look forward to welcoming you back when the time comes for your next vehic... read more

ffreeman18's profile image
ffreeman18 
2 months ago

Saw the car I wanted before it was cleaned up. The dealership surprised me by installed four new tires and tinting the widows. I had done research so I already knew it was the right price. I found out why Crest Cadillac is the high volume dealership. They priced the cars fairly and their customer service was excellent. 

Business response:

Thank you for sharing such a wonderful experience with us. It means a great deal to know that the value, transparency, and extra care that went into preparing your vehicle made a lasting impression. We take pride in offering fair pricing and genuinely attentive customer service, so hearing that both came through clearly in your visit is truly rewarding. We hope you are enjoying your new vehicle, and we look forward to welcoming you back whenever you need us. 

RSTEPHENSON99's profile image
RSTEPHENSON99 
3 months ago

Appreciated the pick-up at the airport. Everyone great to work with. It was a very positive experience. 

Business response:

We are elated to hear that your experience with us was such a positive one. It means a great deal to know that the airport pickup made a difference, and that our team left a lasting impression. We truly enjoy working with our customers and are glad that came through during your visit. Thank you for taking the time to share your kind words — we hope to have the pleasure of working with you again. 

Angela41's profile image
Angela41 
3 months ago

Glenn went above and beyond to find me the vehicle I wanted. He was awesome! 

Business response:

We are privileged to hear about your experience with Glenn and the effort he put into finding exactly what you were looking for. It is always meaningful to know when a team member goes the extra mile to make the process genuinely worthwhile for a customer. We will be sure to pass along your kind words to Glenn. Thank you for taking the time to share this with us, and we hope to have the opportunity to serve you again. 

ARMANDOESTRADA1323's profile image
ARMANDOESTRADA1323 
3 months ago

Best deals It was a great experience they gave me the best deals in town 

Business response:

Thank you immensely for sharing your experience with us! Knowing that you felt you received the best deals in town means a great deal to our team. We take pride in working hard to ensure every customer leaves feeling valued and well taken care of. We hope to see you again whenever you are ready for your next vehicle or service need! 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,972 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.