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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.711,228 reviews
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CRYSTAL L.'s profile image
CRYSTAL L. 
4 weeks ago

Great experience from the moment we walked in the door. We went in on a Saturday to look at vehicles and had the opportunity to meet Joseph. He found my perfect vehicle and I came back later in the week to secure the deal. The process was fast and the team was so hospitable. I highly recommend Crest and Joseph! He was fantastic through the whole process. 

Business response:

Thank you for sharing your wonderful experience at Crest Cadillac! We're delighted that Joseph helped you find your perfect vehicle and that our team provided excellent service. We appreciate your recommendation and look forward to serving you again in the future. 

Dkl.skl's profile image
4 weeks ago

It was a pleasant experience working with professionals. If looking for a Cadillac this would be the place to try 

Business response:

We are delighted to hear about your pleasant experience with our team. Your feedback about working with professionals truly means a lot to us. We understand how important it is to have knowledgeable staff who can guide you through your automotive needs. Thank you for recommending Crest Cadillac as the place to visit. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of professionalism. 

cruisearrangement's profile image
cruisearrangement 
a month ago

As always, Shawn Barron provided exceptional and prompt service to assess the problem with my tire pressure indicator and lay out the remedy. I was promptly back on the road. Everyone from the service department manager to the cashiers make this a pleasant experience there always! 

Business response:

Your positive feedback about the exceptional service you received means so much to us at Crest Cadillac. We are thrilled that your tire pressure indicator issue was assessed quickly and that you were able to get back on the road promptly. It is wonderful to hear that our entire team, from the service department to the cashiers, continues to make your visits pleasant experiences. Your recognition of our commitment to providing quality service truly brightens our day. Thank you for choosing us and for taking the time to share ... read more

MCHRISTMAS16's profile image
MCHRISTMAS16 
a month ago

Shawn always gives me top notch service and gets me in and out in record time 

Business response:

Thank you for sharing your experience with us. We are thrilled to hear that you consistently receive excellent service and appreciate the efficiency during your visits. It means so much to know that our team member provides you with outstanding care every time. Your loyalty and trust in our service department is truly valued, and we look forward to continuing to exceed your expectations with quick and quality service. 

KRISTY.THIEMAN's profile image
KRISTY.THIEMAN 
a month ago

Professional, friendly, and fast turnaround Great communication and goes above and beyond They picked up my car and gave me a loaner to check the recall notice. Had it finished in less than 24 hours, detailed my car and gave me an oil change. Not only did this save me time, but gave me peace of mind our car is good, and they brought it back in a better condition. I love an emasculate car. In addition they placed my hitch cover back on for me - so appreciated Exceptional service 

Business response:

We are overjoyed to hear about your outstanding experience with our service team. Your kind words about our professional approach and friendly communication truly mean the world to us. We understand how valuable your time is, and we are thrilled that our pickup and loaner car service made things convenient for you while we addressed the recall notice. It brings us great satisfaction to know that we exceeded your expectations by completing the work in under 24 hours and providing additional services like detailing and an oil ... read more

Pswanner's profile image
a month ago

We walked in to look at a specific car having had spoken to Samuel on the phone previous to our arriving. He was great - not your typical sales guy. He made everything so clear. Answered all of our questions, and made sure that we were taken care of. 

Business response:

Thank you immensely for sharing your wonderful experience with us at Crest Cadillac. We are grateful to hear that your visit went so smoothly. It sounds like you received exactly the kind of clear communication and thorough service that we strive to provide. We understand how important it is to have all your questions answered and to feel genuinely cared for throughout the process. Your feedback about receiving exceptional service that went above and beyond typical expectations means so much to our team. We truly appreciate ... read more

Pswanner's profile image
a month ago

Wonderfully friendly staff. Nice, clean facility with great customer service. The people there really went out of their way to make sure we were taken care of. 

Business response:

Thanks for taking the time to share your experience with us. We are delighted to hear that our team provided you with exceptional care and went above and beyond to ensure you felt welcomed. Your kind words about our friendly staff and clean facility mean so much to us at Crest Cadillac. We truly appreciate customers like you who recognize the effort our team puts into delivering outstanding customer service. Thank you for choosing us and for sharing your positive experience. 

CHILDOFTHEKING61's profile image
CHILDOFTHEKING61 
a month ago

Very courteous, attentive to detail, expedite service in a timely manner, and willing to comply to requests. Mr. Oldham my service manager has always given very service. 

Business response:

We sincerely value your kind words about the courteous and attentive service you received. It's wonderful to hear that our team provided timely service and was accommodating to your requests. Your recognition of the excellent care and attention to detail means so much to us. We're delighted that your service experience consistently meets your expectations, and we look forward to continuing to provide you with the quality service you deserve. 

Lori Y's profile image
a month ago

Shawn is great to work with and trustworthy. I feel like he is looking out for me. 

Business response:

We are utterly delighted to hear about your positive experience with our team. It's wonderful to know that you found your service representative to be reliable and trustworthy in assisting you. We take great pride in having team members who genuinely care about looking out for our customers' best interests. Your confidence in our service means everything to us at Crest Cadillac, and we're grateful for customers like you who take the time to share their experiences. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 11,228 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.