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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,623 reviews
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Keith Melkild's profile image
Keith Melkild 
a month ago

Unlike some Cadillac dealerships, this dealership will actually deal. Juda did a great job handing my custom order and then working with me to get the OTD price I was comfortable with. Finance was also very straightforward and flexible (Joshua Gabbai). To sum up, it is a very nice dealership with smiling faces all around. Give Juda a call and upgrade your vehicle - I chose the Optiq and it is extremely nice! 

Business response:

We are absolutely thrilled to hear about your wonderful experience with our team! Your feedback about our willingness to work with customers on pricing truly means a lot to us. We're so pleased that Juda provided excellent service throughout your custom order process and helped you reach a comfortable price point. It's also great to know that our finance team made the process straightforward and accommodated your needs. We take pride in creating a welcoming environment where every customer feels valued, and your mention of t... read more

CINDY.M.HALLO's profile image
CINDY.M.HALLO 
a month ago

Very attentive, seamless leasing process, explained features to me before we left the dealership. Good experience 

Business response:

Thank you for your wonderful feedback about your leasing experience with us. We are delighted to hear that our team provided you with attentive service throughout the entire process. It's wonderful to know that we took the time to walk you through all the vehicle features before you drove off the lot. Your positive experience means everything to us, and we truly appreciate you taking the time to share your thoughts. We look forward to serving you again in the future. 

DANNA.JANZ44's profile image
DANNA.JANZ44 
a month ago

I came into the dealership knowing exactly what I wanted, but Crest still over delivered beyond my wildest imagination! I had a plan, but they said 'let's make it better' and then did just that. Fantastic service that I couldn't be happier with. 

Business response:

We are utterly delighted to hear about your exceptional experience with us! Your satisfaction with how we enhanced your original plan truly means the world to us. Knowing that we could exceed your expectations and deliver service that left you completely happy reinforces why we love what we do. Thank you for choosing Crest Cadillac and for sharing your wonderful feedback with others. 

JWEDE6's profile image
JWEDE6 
2 months ago

They made the whole process smooth and comfortable. They listened to your needs and valued your business’ 

Business response:

Thank you for your wonderful feedback about your experience. We understand how important it is to feel heard and valued throughout the entire process, and we're delighted that our team was able to create such a positive experience for you. Your comments about the smooth and comfortable approach truly mean a lot to us. We appreciate customers like you who take the time to share their thoughts, and we look forward to continuing to provide the same level of attentive service in the future. 

DRISCOLL.OTTO's profile image
DRISCOLL.OTTO 
2 months ago

Best experience I’ve had buying a new car. Made it easy to order what I wanted. Followed up on build. Great customer service getting the deal done. Everything was smooth. Awesome dealership. Caleb and Chris were great. Finance was non stressful. First extended warranty I’ve ever bought. 

Business response:

We sincerely value your feedback about your outstanding car purchasing experience with us. It's wonderful to hear that we made ordering your desired vehicle straightforward and kept you informed throughout the build process. Your comments about our smooth customer service and the stress-free finance experience truly mean a lot to our team. We're pleased that the entire process exceeded your expectations and that you felt confident enough to purchase your first extended warranty. Thank you for recognizing our commitment to pr... read more

WOLFEM's profile image
WOLFEM 
2 months ago

I am a re-peat buyer from the dealership. It is the only Cadillac dealership I'll use going forward. 'Nuff said. 

Business response:

Your review is appreciated! It means so much to know that you choose to return to us for your Cadillac needs. Your loyalty as a repeat customer truly speaks volumes, and we understand the trust you place in our team when you decide that we're the dealership you'll continue to use. We're honored to be your go-to choice for all things Cadillac and look forward to serving you again in the future. 

Covraine's profile image
Covraine 
2 months ago

Zane is the best! He met us outside the dealership and welcomed us. He is professional and friendly. He is knowledgeable of the Cadillac vehicles. The entire experience was amazing. 

Business response:

Thank you for sharing your wonderful experience. We're thrilled to hear that you received such exceptional service from start to finish. Having a team member greet you outside and provide a warm welcome truly sets the tone for a positive visit. It's fantastic that you found our staff to be both professional and knowledgeable about our Cadillac lineup. We take great pride in ensuring our customers have an amazing experience, and your feedback confirms we're meeting that goal. We appreciate you taking the time to share these k... read more

ROBBIESTAPLETON's profile image
ROBBIESTAPLETON 
2 months ago

This is my 3rd vehicle purchase at this organization. It is ALWAYS a seamless experience. I am very pleased with the service I was provided. Peyton Lustik was top tier. Will absolutely continue to do business with Peyton and Crest!!! 

Business response:

We deeply appreciate your continued loyalty as a three-time customer with us. Your confidence in choosing our dealership repeatedly means everything to our team. We're delighted that each purchase has provided you with such a smooth and satisfying experience. It's wonderful to hear how pleased you were with the exceptional service you received, and we're thrilled that Peyton delivered such outstanding support throughout your visit. Your commitment to returning and working with our team reflects the quality relationships we s... read more

chaseperry120's profile image
chaseperry120 
2 months ago

Very professional. Made the experience effortless. Didn’t have to go back and forth just got in and out. 

Business response:

We are delighted to hear about your smooth experience with us. Your feedback about our team's professionalism means so much to us. We're thrilled that we could make your visit efficient and straightforward, allowing you to complete everything you needed without any hassle. Thank you for choosing Crest Cadillac and for sharing your positive experience. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,623 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.