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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great communication and the speed of service was great. Delivered the vehicle when promised and was ready for us to arrive.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our communication met your expectations and that you were pleased with how quickly we were able to serve you. It's wonderful to know that we delivered your vehicle exactly when we said we would and had everything prepared for your arrival. Your experience reflects our commitment to reliability and excellent customer service. We truly appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.
The service was very good. More time needs to be allocated to instructions for the car. The sales rep, Keilyn, did an outstanding job.
Business response:
Thank you for sharing your wonderful feedback about your experience with us. We are thrilled to hear that you found our service to be very good and that our team member provided outstanding assistance during your visit. Your suggestion about dedicating more time to vehicle instructions is valuable feedback that we will share with our team. We want every customer to feel completely confident and comfortable with their new vehicle, and we appreciate you bringing this to our attention. It means so much to us when customers take... read more
It was truly a great experience. I can’t go with a 5 star only because I always feel like I could have saved a few hundred…🤣🤣. Glenn Young was amazing!!!
Business response:
We are pleased to hear that you had such a wonderful experience with us. Your satisfaction means everything to us, and we understand that feeling about getting the best value is completely natural - we appreciate your honesty and sense of humor about it! It sounds like Glenn provided you with exceptional service, and we're thrilled that his dedication made such a positive impact on your visit. Thank you for taking the time to share your feedback with us.
This was a low stress experience, with superb support throughout, helping us find the right car for us.
Business response:
We are elated to hear that you had such a positive experience with us. It's wonderful to know that we were able to provide you with the stress-free service you deserved while helping you discover the perfect vehicle for your needs. Your kind words about the excellent support you received throughout the process truly mean a lot to our team. We appreciate you taking the time to share your experience and look forward to serving you again.
Greg took care of my car as it was Logan’s day off. Great sevice
Business response:
We are absolutely thrilled to hear about the excellent service you received! It sounds like Greg provided you with outstanding care for your vehicle and ensured you were well taken care of during your visit. We truly appreciate you taking the time to share your positive experience with us. Your feedback means so much to our team, and we look forward to continuing to provide you with the same high level of service in the future.
I actually worked with Alex Duckworth on the purchase of my car. He was very professional, extremely knowledgeable about the car I bought, and very personable. He made the entire experience as enjoyable and smooth as possible. I've leased 4 Cadillacs at Crest, and to date Alex was the best salesperson I've had and best overall experience.
Business response:
We are absolutely thrilled to hear about your wonderful experience with your recent vehicle purchase. It's fantastic to know that you found the service to be professional and knowledgeable throughout the entire process. We're especially pleased that the experience was smooth and enjoyable for you. Your loyalty as a returning customer means the world to us, and we're delighted that this visit provided you with the best overall experience you've had with us. Thank you for taking the time to share your positive feedback - it tr... read more
Worked perfect on pick up and return after service . Vehicle looks better than new . Kept me updated on progress
Business response:
We are overjoyed to hear about your excellent experience with our pickup and return service. It sounds like everything worked seamlessly for you, and we're thrilled that your vehicle exceeded your expectations with its renewed appearance. We take great pride in keeping our customers informed throughout the service process, so it's wonderful to know that our communication met your needs. Your positive feedback means a lot to our team, and we appreciate you taking the time to share your experience.
Great service. Monica Toombs (Service Advisor) and the guys who perform the service on my vehicle always get me in and out rather quickly.
Business response:
Thank you for your wonderful feedback! We are delighted to hear that you consistently receive excellent service and that our team is able to provide you with efficient appointments. It is wonderful to know that your service advisor and our technicians take great care of your vehicle while ensuring a smooth and timely experience. Your satisfaction with the quality of service means so much to us. We truly appreciate your trust in our team and look forward to continuing to provide you with the same level of exceptional service.
Great Service. The service department go me in and out quickly with a loaner vehicle. Thank you
Business response:
We are absolutely thrilled to hear about your positive experience with our service department. It's wonderful to know that we were able to get you in and out quickly while providing you with a loaner vehicle during your visit. Your satisfaction with the efficient service you received means so much to us. We truly appreciate you taking the time to share your feedback and look forward to continuing to provide you with excellent service at Crest Cadillac.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 11,215 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open on Monday at 7:00 a.m.