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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent, experience. Extremely efficient and some of the best customers service The purchase process was very efficient. Very courteous staff. Glenn was outstanding in sales and Tonya was great to with in finance.
Business response:
Thank you for sharing such a wonderful account of your visit with us. It is truly gratifying to hear that the purchase process felt efficient and that our team made such a positive impression throughout. Glenn and Tonya are genuine assets, and we are glad their dedication to providing outstanding service came through in your experience. We appreciate you taking the time to recognize them by name, and we look forward to being here for you whenever you need us.
Honest, efficient, straightforward Great customer service, loan officer was fantastic Andrew was upfront, no nonsense, ready to make the deal happen
Business response:
Thank you for your wonderful feedback! It is genuinely rewarding to hear that your experience with our team was honest, efficient, and straightforward from start to finish. We take great pride in making the process as transparent and stress-free as possible, and it sounds like that came through clearly. Andrew will be thrilled to know his upfront approach made such a positive impression, and we are grateful to have dedicated team members who are truly committed to getting things done right. We look forward to being there for... read more
They provide the best service in the state , employee the classiest of people and prices on vehicles are great. I even have a sign I had made to put in front of my expensive home with a Cadillac logo and says, all our cars come from crest, best in class, best in price and best in service. The managing partner, Mike Brosin is the best! Bends over backwards to help you as well as Caleb Brosin.
Business response:
We are ecstatic to read such a wonderful reflection of the experience you've had with us. Knowing that our team's dedication to service, quality, and care has made such a meaningful impression on you truly speaks to the values we hold as a dealership. The fact that you proudly display a sign at your home representing Crest Cadillac is a gesture that means more than words can express. Mike and Caleb are remarkable examples of the commitment and character we strive to bring to every customer interaction, and we are grateful yo... read more
Everyone treated us w the utmost respect. Everything was handled with professionalism and seamless transactions.
Business response:
We are thrilled to hear that your experience with us was so positive! Providing every customer with respectful, professional service is something we truly take to heart, and it means a great deal to know that came through during your visit. Thank you for taking the time to share your kind words. We look forward to welcoming you back whenever you need us!
Felix was a delight to work with. He is professional, competent and effective with use of his time and our time. A relaxed sales environment. It was a pleasure doing business with Him.
Business response:
We are elated to hear about your experience with our team! It is wonderful to know that you felt at ease throughout the process and that your time was respected every step of the way. A relaxed and professional environment is something we genuinely strive for, and it means a great deal to hear that it came through during your visit. Thank you for taking the time to share this feedback. We truly value your kind words and look forward to serving you again whenever the need arises!
Honest and straight forward deal. No hassle. This was a used car for our kids but we will probably come here for our next new car. It was such a nice experience.
Business response:
Thank you for sharing your experience with us! We are so glad to hear that the process was honest, straightforward, and hassle-free — that is exactly the kind of experience we strive to provide for every customer. We hope your kids are enjoying their car! It truly means a lot to know that you are considering us for your next vehicle purchase as well. We look forward to welcoming you back and making that experience just as smooth and enjoyable.
Alex Duckworth was very helpful. He was courteous and answered all our questions. He walked us through the whole process from when we came in until we drove away. I will recommend him to my friends.
Business response:
We are absolutely thrilled to hear about your experience with our team! It is wonderful to know that Alex provided you with courteous, attentive service and guided you through every step of the process. That kind of dedication is exactly what we strive for with every customer who walks through our doors. Thank you so much for taking the time to share your feedback, and we truly appreciate your willingness to recommend us to your friends. We look forward to welcoming you and anyone you send our way in the future!
User friendly! Personable! They work to get to know the Clients needs to provide best possible feedback.
Business response:
We are absolutely thrilled to hear about your experience with us! Knowing that our team took the time to truly understand your needs and provide personalized feedback means a great deal to us. That is exactly the kind of service we strive to deliver to every client who walks through our doors. Thank you so much for taking the time to share your kind words. We look forward to welcoming you back and continuing to provide you with the attentive, client-focused experience you deserve.
Good overall. Corey was very friendly and polite. There were additional charges not listed on CarGurus even thought it said including dealers fees and we were told the work was already performed. The only additional problem was a lengthy wait to complete the transaction and they couldn't take payment the way our lender sends payments (via wire) and so that caused additional delays. We ended up spending 4 hours on what should've taken 1 hour. Everyone at the dealership was friendly.
Business response:
Thank you for sharing your experience with us! We are glad to hear that the team made a positive impression and that you found everyone to be friendly and welcoming throughout your visit. It is wonderful to know that your overall experience was a good one. We appreciate you highlighting the concerns around the additional charges, the wait time, and the payment process. Your feedback is genuinely valuable, as it helps us continue to improve the experience we provide to our customers. We hope to have the opportunity to serve y... read more
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,791 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 6:00 p.m.