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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.712,664 reviews
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Mwinston5's profile image
Mwinston5 
a month ago

Juda made by experience seamless and so amazing. This is the second vehicle I've purchased in the last three years and he's hands down the best! 

Business response:

Thank you for your wonderful feedback about your outstanding experience with us. It's heartening to hear that your vehicle purchase process was handled so seamlessly and exceeded your expectations. We truly value your loyalty as a returning customer, and knowing that you've had such a positive experience across multiple vehicle purchases means everything to our team. Your recognition of the exceptional service you received reinforces our commitment to providing each customer with an amazing automotive experience. We're grate... read more

CSHEREE83's profile image
CSHEREE83 
a month ago

Chris listened and delivered. He stayed late to finish the deal and was very knowledgeable about the product. I'd send anyone who's looking for a Cadillac to Chris Rucker. 

Business response:

We are ecstatic to hear about your outstanding experience with our team. Your feedback about receiving attentive service and having your needs truly heard means so much to us. It's wonderful to know that you received such dedicated support, including the extra time taken to ensure everything was completed properly. We're thrilled that you found our team's product knowledge helpful throughout your experience. Your recommendation speaks volumes, and we're honored to have earned your trust. Thank you for choosing Crest Cadillac... read more

deeks1942's profile image
deeks1942 
a month ago

Amazing customer service. Super efficient and very transparent. Will most definitely recommend him to all my friends and family. 

Business response:

Thank you for taking the time to share your wonderful experience with us. We truly appreciate your kind words about our customer service team and their efficient, transparent approach. It means so much to know that we exceeded your expectations and earned your trust. Your recommendation to friends and family is the highest compliment we could receive, and we look forward to continuing to provide you with the same outstanding service in the future. 

DEJUANPINKNEY's profile image
DEJUANPINKNEY 
a month ago

Very clear process that showed all purchase details. ..but still with what felt like a white glove level of service 

TTOWNLEY1991's profile image
TTOWNLEY1991 
a month ago

The experience was relaxed from start to finish. I didn't feel pressured. Austin did a great job describing everything that we would love about the Escalade. 

DAVID.TURNER8412's profile image
DAVID.TURNER8412 
a month ago

Challenging The individuals I met with today were very supportive and understanding. All 3 were focused on satisfying the customer. 

Business response:

We are delighted to hear about your positive experience with our team. Your feedback about the supportive and understanding approach you received truly means a lot to us. It's wonderful to know that all three team members you worked with were dedicated to ensuring your satisfaction. We appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of care and attention. 

DSUNEEL77's profile image
DSUNEEL77 
a month ago

The Sales rep was very nice to work with. Very patient & attentive. Finance person was very pleasant & helpful as well. 

Business response:

We are delighted to hear about your positive experience with our team. Your feedback about working with our sales representative highlights the patience and attentiveness that we strive to provide every customer. It's wonderful to know that our finance team member was also pleasant and helpful throughout your visit. We truly appreciate customers like you who take the time to share their experiences, and we look forward to serving you again in the future. 

MBLALOCK's profile image
MBLALOCK 
a month ago

Beautiful dealership. Nathan Bonds was a pleasure to work with on the purchase of our new Cadillac. Definitely recommend. 

Business response:

Thank you for your positive feedback! We're delighted you had an exceptional experience purchasing your new Cadillac and that Nathan provided excellent service. Your recommendation means so much to us. Thank you for choosing Crest Cadillac! 

AudiDriver2020's profile image
AudiDriver2020 
a month ago

Now I see why Crest is different. My experience from the first phone call to today where I'm enjoying my (new to me) wheels has been nothing short of above and beyond. James is absolutely incredible, Travis in finance is hilarious, and I honestly can't see myself visiting another dealer after the care and attention I received yesterday. I've never been to a dealer without added stress but this time was completely different. Thank you all and see you when we're ready for our next car! 

Business response:

We are happy to hear about your outstanding experience with us! It's wonderful to know that from your initial phone call through to enjoying your vehicle today, everything exceeded your expectations. We're thrilled that our team provided the exceptional care and attention that made your visit completely stress-free, which is exactly what we strive for with every customer. Your kind words about the incredible service you received mean the world to us. We truly appreciate you choosing Crest Cadillac and look forward to serving... read more

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 12,664 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.