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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jenny Joseph was awesome! I called asking about a specific car that I wanted to drive. Jenny and the car was waiting when I showed up. Jenny answered all my questions, she respected my time, and no games were played. In addition, she is a very nice person!
Business response:
Thank you immensely for sharing your wonderful experience with us. We are delighted to hear that Jenny provided you with such exceptional service, ensuring both the vehicle and her expertise were ready when you arrived. Her commitment to answering all your questions while respecting your time truly reflects the level of service we strive to deliver.
The dealership was kind and worked with me, while I sold my car to purchase theirs. Was willing to hold car until check cleared. Overall great experience.
Business response:
Thank you for taking the time to share your experience with us! It is truly wonderful to hear that our team was able to work with you during the process of selling your vehicle and transitioning into your new one. Knowing that we could make that experience as smooth and stress-free as possible means a great deal to us. We are so glad that you felt supported throughout the process, and we hope you are enjoying your new vehicle. We look forward to being here for you for any future needs — thank you for choosing Crest Cadillac!
J. Anthony Chapman was the best sales consultant I have ever had. He listened to and was very compassionate about the transition from one vehicle to the next. He went above and beyond to deliver my vehicle to me. If and whenever I need something or another vehicle I'll be sure to look him up. Thanks 'Chappy'
Business response:
We are overjoyed to hear about your wonderful experience! J. Anthony Chapman clearly made a meaningful impact by taking the time to truly listen and support you through the transition to your new vehicle. It is always gratifying to know that our team members go above and beyond to ensure a seamless and personal experience for our customers. Thank you so much for sharing this kind feedback and for trusting our team with such an important decision. We will be sure to pass along your warm words — recognition like this means a g... read more
They made it quick and easy buying process with no haggling or hidden fees. Corey and Josh were great to work with
Business response:
We are overjoyed to hear about your positive experience with our team! It's wonderful to know that Corey and Josh provided you with exceptional service and made your car buying process smooth and straightforward. We truly value customers like you who take the time to share their feedback. Your comments about our transparent approach with no haggling or hidden fees reflect the honest and professional service we strive to deliver every day. Thank you for choosing Crest Cadillac, and we hope you enjoy your new vehicle for many ... read more
Great service delivered on their promises. Follow up was outstanding. Recommend them as a dealer of choice.
Business response:
We are grateful to hear about your positive experience with our team. It's wonderful to know that we delivered on our promises and that our follow-up service exceeded your expectations. Your recommendation means the world to us, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Crest Cadillac, and we look forward to serving you again in the future.
Douglas was very professional, detailed, and helpful. He located the vehicle at a different location and arranged for it to be brought over. Great experience!
Business response:
We are absolutely thrilled to hear about your outstanding experience with Douglas and our team. It's wonderful to know that his professionalism, attention to detail, and helpfulness made such a positive impression on you. We truly appreciate you taking the time to share your feedback about how Douglas went above and beyond to locate your vehicle at another location and coordinate its delivery. Your experience reflects our commitment to providing exceptional service, and we're grateful for customers like you who recognize the... read more
Kind and professional The deal from the beginning to the end went through very smoothly
Business response:
Thank you for taking the time to share your wonderful experience. We deeply appreciate your feedback and are thrilled to hear that our team provided you with kind and professional service throughout your entire visit. It's incredibly rewarding to know that your experience went smoothly from beginning to end. Your positive words truly motivate us to continue delivering the authentic, professional service that our customers deserve, and we're grateful for the opportunity to have earned your trust.
No high pressure. Very accommodating and friendly. High focus on customer service during and after purchase.
Business response:
Thank you immensely for taking the time to share your positive experience. We are truly grateful to hear that our team provided you with a no-pressure, accommodating, and friendly approach throughout your visit. Your recognition of our commitment to exceptional customer service means a great deal to us. It's wonderful to know that we were able to focus on your needs both during and after your purchase. We strive to build genuine relationships with our customers based on trust and transparency, and your feedback confirms that... read more
Everyone was helpful and courteous. The process was as quick as it could be and easy to navigate.
Business response:
Thank you for taking the time to share your experience with us, Ashley. We are truly grateful for your kind words about our team's helpfulness and courtesy throughout your visit. It's wonderful to hear that we were able to make the process both quick and easy to navigate for you. Your feedback means a great deal to us and reinforces our commitment to providing exceptional service to every customer who walks through our doors.
Crest Cadillac has a 4.7 star rating with 13,623 reviews.
Crest Cadillac is open now. It will close at 8:00 p.m.