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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Friendly and helpful people I was made to feel like I was being treated as a human being! Things was explained to me that I didn't understand and was made to feel like a dummy because I didn't know! Didn't feel inferior!!
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It means everything to us that you felt valued and respected throughout your visit. We understand that automotive topics can sometimes feel overwhelming, and we take pride in our team's ability to explain things clearly without making anyone feel uncomfortable. Your feedback about being treated with genuine care and consideration reflects exactly what we strive for at Crest Cadillac. Thank you for taking the time to share your experience with us... read more
From the time I arrived, every need I had was met and every question I had was answered to my satisfaction. Chapman was the BEST in ensuring I had the vehicle that met what I described. Such a smooth process and I look forward to being a Crest customer for the foreseeable future
Great overall experience! ! Bret was (still is) very attentive and made buying process really simple and smooth going! Really an easy going salesman who answered all my questions with ease and is knowledgeable about his products and services available. Will definitely recommend him and Crest to anyone who is looking for a Cadillac in the future!! Keep up the great work!
Business response:
We are thrilled to hear about your wonderful experience with our team! Your feedback about the attentive service and smooth buying process truly means a lot to us. It's fantastic to know that all your questions were answered with such knowledge and ease, making everything straightforward for you. We're honored that you would recommend both our salesperson and Crest Cadillac to others looking for their next vehicle. Your kind words about the exceptional service you received motivate us to continue delivering the same level of... read more
I was having some issues with my vehicle and took it in because I have an already great relationship with Logan. Logan always takes care of my vehicle and communicates with me every step of the way.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that you feel confident bringing your vehicle to us when issues arise, and that the strong relationship you've built makes such a difference. Having a team member who consistently takes excellent care of your vehicle and keeps you informed throughout the entire process truly reflects our commitment to outstanding customer service. Your trust in our ability to handle your automotive needs means everything to us, and we look fo... read more
I had been to another Cadillac dealer for service and was reminded why I service at Crest even though it's an hours drive from my home. Monica made an appointment (more likely space) to fit me in before Christmas travel. - fuel induction, fuel injection, filter replacements, alignment, sky roof cover reprogrammed, thermostat replacement- the technicians are World Class trained! I was given a loaner car and I had my car back the next day! (The other dealer said it would be 48 hours in the shop before I could get a diagnosis.)... read more
Business response:
We are absolutely thrilled to hear about your outstanding experience with our service team. Your willingness to make the hour-long drive to visit us truly means the world to us, and we understand how important it is to provide exceptional service that makes that journey worthwhile. It sounds like Monica went above and beyond to accommodate your pre-holiday travel needs by finding space in our schedule. We're proud that our world-class trained technicians were able to handle such comprehensive service work - from your fuel sy... read more
Anthony provide provided concierge level services for us and made the car buying experience very easy.
Business response:
We are happy to hear about your exceptional experience with our team. Having someone deliver that level of personalized attention and make your vehicle purchase process smooth and effortless is exactly what we strive for at Crest Cadillac. Your recognition of the outstanding care you received means everything to us and reinforces our commitment to providing each customer with the highest quality service. Thank you for taking the time to share your wonderful experience.
Our sales person, Jenny Joseph was a wonderful salesperson. She answered all our questions and was a pleasure to work with.
Business response:
Thank you for your wonderful feedback about your experience with our team. We're delighted to hear that you received such excellent service and that all of your questions were thoroughly addressed. It's wonderful to know that your salesperson made such a positive impression and that working together was such an enjoyable experience. Your satisfaction means everything to us at Crest Cadillac, and we truly appreciate you taking the time to share these kind words about your visit.
Glenn was great! !! Made the process really easy and had a great demeanor!!! Also Travis made the signing process smooth and simple!!! All aspects of the transaction provided a very positive experience.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. It sounds like the entire process was handled with exceptional care and professionalism. Your feedback about how easy and smooth everything was made truly brightens our day. We take great pride in creating positive experiences for every customer, and knowing that our team's approach and demeanor made such a difference means everything to us. Thank you for taking the time to share your experience - it helps us continue delivering the quality ser... read more
It was a great experience besides the first initial car salesman austin. He wasny attentive barely at all. Andrew was amazing
Business response:
Your feedback is incredibly valuable to us. We're thrilled to hear that you had such a wonderful overall experience with us. It means so much to know that Andrew provided you with the amazing service you deserved throughout your visit. We truly appreciate you taking the time to share your thoughts about your experience, as it helps us continue to deliver exceptional service to all our customers. Your positive feedback about Andrew's attentive care really highlights the dedication our team strives to show every day.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,664 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.