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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I drive across town just to bring my car to this dealership for their service
Business response:
We are thrilled to hear that our service is worth the drive across town for you. Your loyalty means everything to us, and we truly appreciate that you choose to bring your vehicle to us time and time again. It's wonderful to know that our team consistently provides the quality service experience you deserve. Thank you for being such a valued customer and for taking the time to share your positive experience with others.
Quick and efficient trip in for warranty maintenance. Good communication and excellent work done on my car.
Business response:
Thank you for sharing your positive feedback! We're glad to hear that you had a quick and efficient trip in for your warranty maintenance. We appreciate you recognizing our team's communication and excellent work.
Experience was great. Easy to check in and easy to get the loaner car for the day.
Business response:
We are ecstatic to hear about your wonderful experience with us! It's fantastic to know that your check-in process went smoothly and that getting your loaner vehicle was hassle-free. We work hard to make every step of your service visit as convenient as possible, so your feedback truly means a lot to our team. Thank you for taking the time to share your positive experience at Crest INFINITI. We look forward to serving you again soon!
Exceeded my expectations. I added two other issues that I found the day of my appointment and they took care of everything.
Business response:
Your positive feedback truly means a lot to us. We are thrilled that our service went beyond what you hoped for during your visit. It speaks volumes about our commitment when we can address additional concerns you discovered and handle everything seamlessly in one appointment. Your experience reflects exactly what we strive to deliver - comprehensive care that takes care of all your needs. Thank you for choosing Crest INFINITI and for sharing your wonderful experience.
Great service and communication. The estimate of services was a bit high for basic things.
Business response:
We greatly appreciate your feedback about the excellent service and communication you experienced during your recent visit. It means a lot to know that our team provided you with clear updates and quality assistance throughout your visit. We understand your concerns regarding the pricing for routine services, and we value your perspective on this matter. Your input helps us continue to improve and ensures we maintain the high standards you deserve while being mindful of value for our customers.
Troy is the best service guy ever and takes great care of me every time I’m there
Business response:
We are overjoyed to hear about your wonderful experience with our service team. It means so much to us that you feel well taken care of during every visit. Having team members who consistently provide exceptional service and build strong relationships with our customers is what we strive for. Your kind words about receiving great care each time you visit truly make our day. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of excellence.
Tony is so great to work with. Service completed in time expected and everything is good.
Business response:
We are thrilled to hear about your positive experience with Tony. It's wonderful to know that you found working with us to be such a great experience and that your service was completed within the timeframe you expected. Your satisfaction with the results means everything to us at Crest INFINITI. We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Troy took good care of me yesterday when I had a new tire blow out. I called him after I hit a large concrete boulder on Hwy 75 in Sherman. He calmed my nerves and I drove to Infiniti on the flat tire. He is amazing
Business response:
We are grateful for your wonderful feedback about your recent experience with us. It sounds like you had quite a stressful situation when you encountered that concrete boulder on the highway, and we understand how nerve-wracking a tire blowout can be. We're so pleased to hear that Troy was able to provide you with the calm reassurance you needed during that difficult moment. It's heartwarming to know that the care and support you received helped put you at ease, even while driving on a damaged tire to reach our location. You... read more
Al is an absolute pleasure, extremely knowledgeable on the vehicle we were buying, and had an answer for any question we asked.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Al provided such exceptional service during your vehicle purchase. It's truly rewarding to know that you found him to be knowledgeable and helpful, ready with answers to all your questions. Having someone who understands the details of your vehicle and can guide you through the process makes all the difference. We appreciate your kind words and are so glad we could make your car buying experience a positive one.
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,235 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 6:00 p.m.