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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.67,840 reviews
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bnana1963's profile image
bnana1963 
4 months ago

Good, clean and very accommodating. Very friendly, easy to get to from freeway. The manager was very helpful and understanding. 

Business response:

Thank you for your wonderful review! We are thrilled to hear that you found our facility clean and accommodating. Our team strives to provide friendly and helpful service, and it's great to know that we succeeded in making your experience a positive one. We look forward to welcoming you back in the future! 

JCHREITZBERG's profile image
JCHREITZBERG 
4 months ago

I will only buy a car through Crest Infiniti and Richie N and have the last 10 years! 

Business response:

Thank you for your wonderful review! We truly appreciate your loyalty over the past decade and are thrilled to hear that Richie has provided you with exceptional service throughout your car-buying experiences. Our team is dedicated to ensuring that our customers receive the best possible support, and it's gratifying to know that we've met your expectations. We look forward to assisting you with your future automotive needs! 

j.carrasquillo's profile image
j.carrasquillo 
4 months ago

The Infiniti Crest leadership service department is consistently doing an excellent job. Troy Dunn is a professional in the service advisor role. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you consistently receive excellent service from our leadership in the service department. Troy is indeed a valued member of our team, and we appreciate your recognition of his professionalism. We look forward to continuing to provide you with outstanding service in the future! 

Oscar's profile image
4 months ago

I am 100% satisfied with the service provided at Crest Infinity. My car is really good taken care, plus they make me feel welcome and special. They listen to what I think my car has and they go above and beyond to check everything and then more. I feel I can trust them my car. Even their parts department is very helpful when I need tiny clips and covers, They always deliver very good service and the help I need. Thank you. 

Business response:

Thank you, Oscar, for sharing your wonderful experience with us. We are delighted to hear that you are 100% satisfied with the service provided and that our team has made you feel welcomed and valued. Our commitment to listening to your concerns and going above and beyond in our care for your vehicle is something we take pride in. We appreciate your trust in us and are glad to know that our parts department has been helpful as well. Thank you for your kind words, and we look forward to serving you again in the future! 

Jclutter's profile image
4 months ago

Derrick greeted me and proceeded to take care of my service needs even without an appointment. He communicated throughout the day keeping me up to date on service progress. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that Derrick was able to assist you with your service needs and that his communication made your experience even better. We strive to provide excellent service to all our customers, and it’s great to know we hit the mark with you. We look forward to serving you again! 

DANA870731's profile image
DANA870731 
4 months ago

Great service, honest staff, and smooth car-buying experience. Highly recommend this dealership for quality vehicles and professional customer care! 

Business response:

Thank you, Dana, for your wonderful feedback! We are thrilled to hear that you had a great experience with our team and that you found our service to be honest and professional. Your recommendation means a lot to us, and we are committed to providing quality vehicles and exceptional customer care. We look forward to serving you again! 

MONICA40's profile image
4 months ago

David worked really hard to get me into the vehicle I wanted. I got top dollar for my trade in and he stayed with us even after closing to make sure we had everything we needed before wrapping up with finance. 

Business response:

Thank you, Monica, for your wonderful review! We are thrilled to hear that David provided you with exceptional service and helped you secure the vehicle you wanted. It’s great to know that you felt valued during the trade-in process and that he went the extra mile to ensure everything was taken care of. Your satisfaction is our top priority, and we appreciate you sharing your positive experience. 

Kiran M's profile image
4 months ago

Car buying has been so smooth and quick! Thanks to Al who so patiently explained all the features and told me about all the options available in my budget. His casual humor is just what you need to make the wait at the dealership pleasant! 

Business response:

Thank you for the kind words! We're glad Al made your car buying experience smooth and enjoyable with his patience and great sense of humor. We appreciate your support! 

cbaze0's profile image
4 months ago

Provided great service, greeted me, gave me a loaner and quickly had my car back to me the same day. 

Business response:

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our service. Our team strives to provide excellent customer care, and it’s great to know that we met your expectations with timely service and a loaner vehicle. We look forward to serving you again in the future! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 7,840 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open tomorrow at 7:00 a.m.