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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,588 reviews
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KENAMCGARY08's profile image
KENAMCGARY08 
6 months ago

Here’s a concise version that incorporates your 15-year loyalty and eight cars: --- ⭐️⭐️⭐️⭐️⭐️ 15 Years of Outstanding Service! I’ve been a Crest Infiniti customer for 15 years and have purchased eight vehicles from them—and every experience has been exceptional. The staff is professional, courteous, and truly values long-term relationships. Their service department is top-notch, and I always leave confident in both the quality of my car and the care I receive. Highly recommend Crest Infiniti! 

Business response:

We are thrilled to hear about your incredible 15-year journey with us and your eight vehicle purchases over the years. Your loyalty means everything to us, and we truly value the long-term relationship we have built together. It's wonderful to know that our team has consistently provided you with professional and courteous service throughout your experiences. We take great pride in our service department and are delighted that you feel confident in both the quality of your vehicles and the care you receive. Thank you for rec... read more

PHILIPJP's profile image
PHILIPJP 
6 months ago

Always be honest and do the right thing for the good of your customers. I feel confident having my car serviced by Crest Infiniti, because I know you'll care for my car, and be fair with the price you charge. 

Business response:

We deeply cherish your trust in our team and your confidence in bringing your vehicle to us for service. Your words about honesty and doing right by our customers truly reflect the values we strive to uphold every day. We are grateful that you feel we provide fair pricing and quality care for your vehicle. Customers like you who recognize our commitment to integrity and excellence make our work meaningful. We look forward to continuing to earn your trust with every service visit. 

JTHCKO2's profile image
JTHCKO2 
6 months ago

My vehicle was slightly delayed bur the Service Rec kept me well informed and delivered my car himself to my home. 

Business response:

We deeply respect your patience during the slight delay with your vehicle. It's wonderful to hear that our Service Representative kept you well informed throughout the process and went the extra mile by personally delivering your car to your home. We truly value your understanding and are grateful for customers like you who appreciate our commitment to service. Your feedback means a lot to us at Crest INFINITI, and we look forward to serving you again in the future. 

brandebond's profile image
brandebond 
6 months ago

Cassette was amazing and went above and beyond to support us through the entire process. I'm so grateful that we were able to work with him. He's represented infiniti very well. 

Business response:

Thank you for sharing your wonderful experience with us. We are thrilled to hear that Gassett provided exceptional support throughout your entire journey with us. It means so much to know that he went above and beyond to ensure you had a positive experience. Your kind words about how well he represented our brand truly warm our hearts. We are grateful for customers like you who take the time to recognize outstanding service. Welcome to the Crest INFINITI family! 

MBJAMROK's profile image
MBJAMROK 
6 months ago

As always, Troy Dunn was so helpful in getting our car serviced the same day. 

Business response:

Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that you received such helpful assistance in getting your vehicle serviced on the same day. At Crest INFINITI, we understand how valuable your time is, and we strive to provide efficient service that meets your scheduling needs. Your recognition of the exceptional support you received means a great deal to our team. We truly appreciate your continued trust in our service department and look forward to assisting you wit... read more

GODFREYLA3's profile image
GODFREYLA3 
6 months ago

I am totally satisfied with Crest and the services provided. I am so pleased I chose to go with Crest for the purchase of a vehicle and the use of the service dept. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you are completely satisfied with your experience. It means so much to us that you feel pleased with your decision to choose us for both your vehicle purchase and service department needs. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your positive experience. We look forward to continuing to serve you with the same level of excellence in the future. 

SRSTOCK24's profile image
SRSTOCK24 
6 months ago

Had 2 cars serviced and everything was fixed. Our service advisor, Tony B. was great. 

Business response:

We are utterly delighted to hear that both of your vehicles were serviced successfully and that all issues were resolved. It's wonderful to know that your service experience met your expectations and that our team was able to take care of everything you needed. We truly appreciate you taking the time to share your positive experience, and we're grateful for your trust in our service department. Your feedback means a great deal to us and helps us continue providing quality automotive care. 

ericda23's profile image
ericda23 
6 months ago

Turned a not so great service, into a very good experience. Was happy that the Crest team (Tony from service in particular) was able to to take care of an issue and provided excellent communication through the event. Thanks again. 

Business response:

We are delighted to hear that our team was able to transform your experience and make it a positive one. It's wonderful to know that we successfully resolved the issue you encountered and that our service team provided you with the excellent communication you deserved throughout the process. Your feedback about turning a challenging situation into a very good experience means so much to us at Crest INFINITI. We truly appreciate you taking the time to share your thoughts and are grateful for the opportunity to serve you. 

GOLFSUX's profile image
GOLFSUX 
6 months ago

They made note of my car issues and scheduled a loaner ASAP so they could get the work started immediately and kept me apprised of the situation as things progressed 

Business response:

We are overjoyed to hear about your positive experience with us! It's wonderful to know that we were able to quickly address your vehicle concerns and arrange a loaner car right away so your service could begin without delay. We understand how important it is to keep you informed throughout the process, and we're pleased that our team maintained clear communication as your service progressed. Your feedback means a great deal to us and reinforces our commitment to providing exceptional customer care. Thank you for choosing Cr... read more

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,588 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 6:00 p.m.