This profile has been claimed by the business owner or representative.
Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The service advisors are very attentive. Check-in is quick but thorough. The work is done very well and communication upon completion is timely.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that our service advisors provided attentive care and that you appreciated the quick and thorough check-in. We strive for excellence in both service and communication, so it’s great to know we met your expectations!
Great customer service. Professional work done. Will return and will recommend on quality service and work done.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you experienced great customer service and professional work during your visit. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Jeannie Dang was the sales associate that sold me the car. She was wonderful to work with!
Business response:
Thank you for your fantastic review! We are thrilled to hear that you had a wonderful experience with Jeannie. Our team strives to provide exceptional service, and it's great to know that Jeannie made your car-buying journey enjoyable. Enjoy your new vehicle!
Treated with Professional curtesy and knowledgeable with product he was selling. Took time to explain options.
Business response:
Thank you for your wonderful review! We are delighted to hear that you felt treated with professional courtesy and that our team was able to provide you with knowledgeable service. It's our priority to ensure that our customers are well-informed about their options. We appreciate your feedback and look forward to serving you again in the future!
Troy is great to work with. Always helpful and thorough. Never worry about my vehicle when he has it.
Business response:
Thank you for your wonderful review! We are thrilled to hear that Troy has provided you with such excellent service. Our team strives to ensure that our customers feel confident and well taken care of when it comes to their vehicles. We appreciate your feedback and look forward to continuing to assist you in the future!
I'm happy with the service. However, I find that you have too many surveys. I'm not going to write an essay for my experience with an oil change.
Business response:
Thank you, Dean, for your positive feedback! We're glad to hear that you were happy with the service provided. We appreciate your input regarding the surveys and understand that they can feel overwhelming at times. Your thoughts are valuable to us as we strive to improve our processes. We look forward to serving you again!
They did an excellent job on the service and detailing of my car; however, when they detailed my car they threw out items of ours which was super frustrating.
Business response:
Thank you for your feedback. We appreciate your positive comments regarding the service and detailing of your vehicle. We understand how important personal items are, and we regret any frustration this may have caused. Your experience is valuable to us, and we would like to address your concerns further. Please reach out to Randy Nabors at Rnabors@vtaig.com so we can assist you.
Top notch customer service! The valet service is an EXCELLENT option and appreciate how punctual the drivers are!
Business response:
Thank you, Karen, for your wonderful feedback! We are thrilled to hear that you experienced top-notch customer service and found our valet service to be excellent and punctual. We strive to provide a seamless and enjoyable experience for all our customers, and it's great to know we succeeded with you. We look forward to welcoming you back in the future!
Always good customer experience with Tony Brown and others that have kept my vehicle well maintained.
Business response:
Thank you for your fantastic review! We are thrilled to hear that you consistently have a positive experience with Tony Brown and our team. Providing excellent service and maintaining your vehicle to the highest standards is our priority. We appreciate your trust in us and look forward to serving you again in the future!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,833 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.