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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The process was professional, expedient and exceptional from beginning to end! This is my second Infiniti and i will be a Crest customer for life! Thanks to you all 🙏
Business response:
We are thrilled to hear about your outstanding experience with us! Your words about the professional and exceptional service from start to finish truly mean the world to us. We understand how important it is to have a smooth and efficient process when purchasing a vehicle, and we're delighted that we exceeded your expectations. Having you choose us for your second INFINITI and knowing that you'll continue to be part of the Crest INFINITI family brings us immense joy. We're committed to maintaining the high standards that ear... read more
This dealership was wonderful! We went in a few times over the course of a month and the people there were very patient and always willing to help! Working with Caden made this all a great experience!
Business response:
Thank you for your wonderful feedback about your experience with us! We are overjoyed to hear that our team provided you with such patient and helpful service during your visits over the month. It means so much to know that we made this process a great experience for you. We truly appreciate you taking the time to share these kind words, and we look forward to continuing to serve you with the same level of care in the future.
Excellent service. I was able call Infiniti service line, book an appointment and a loaner vehicle. When the day of my appointment arrived, I was able to check in and leave within 20 minutes. When I return to pick up my vehicle, the process was equally quick.
Business response:
Thank you for your review! We are thrilled to hear about your smooth experience with our service process. It's wonderful that scheduling your appointment and arranging a loaner vehicle was so convenient for you. We take pride in making both drop-off and pick-up as efficient as possible, so knowing that you were able to complete everything quickly means a lot to our team. Your feedback helps us continue delivering the quality service our customers deserve.
Set up appointment easy to do showed up early they took it back and completed the service early the suv look great thank you
Business response:
We are ecstatic to hear about your wonderful experience with us! It's fantastic that scheduling your appointment was straightforward and that our team was able to accommodate you efficiently. We're delighted that we completed your service ahead of schedule and that your SUV exceeded your expectations. Your satisfaction means everything to us at Crest INFINITI, and we truly appreciate you taking the time to share your positive feedback. We look forward to serving you again in the future.
The absolute best Kind prepared professional staff I would recommend anyone that needs service take to Crest
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that you found our team to be well-prepared and professional. Your kind words about our staff mean so much to us, as we strive to provide exceptional service to every customer. We truly appreciate you taking the time to recommend us to others who may need automotive service. It brings us great joy to know that we exceeded your expectations and earned your trust.
Tux Browning is a true professional. ...extremely knowledgeable, pleasant, honest and attentive....follows through in a timely manner, encourages direct customer communication.
Business response:
We are delighted to hear about your wonderful experience with our team. Your kind words about receiving such knowledgeable and attentive service truly mean a lot to us at Crest INFINITI. We take great pride in maintaining honest communication and ensuring our customers feel heard throughout their entire experience. It's fantastic to know that you found the follow-through to be prompt and that direct communication was encouraged. We appreciate you taking the time to share your positive feedback about the professional service ... read more
Tux directed me towards the service department and my issue was resolved. They got it done same day.
Business response:
We are ecstatic to hear that your service experience went so smoothly! It's wonderful to know that you were guided to the right department and that we were able to take care of your needs the same day. Quick resolution is something we truly value, and we're thrilled that we could deliver that for you. Thank you for taking the time to share your positive experience - it means so much to our team!
Very friendly and takes care their customers. Service center also takes care of their customers
Business response:
Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that you found our team to be welcoming and attentive to your needs. Your recognition of both our sales and service teams means so much to us, as we strive to provide exceptional care throughout every aspect of your experience with Crest INFINITI. We truly appreciate customers like you who take the time to acknowledge our commitment to outstanding service.
The work was completed as discussed and very efficient in both valet pick up and drop of service.
Business response:
Your positive experience with our service team means so much to us. We are thrilled that the work met your expectations and that our valet pickup and drop-off service provided the convenience you needed. Your feedback about the efficiency of our process helps us continue delivering quality service that our customers can count on. Thank you for choosing Crest INFINITI and for taking the time to share your experience.
Crest INFINITI has a 4.6 star rating with 8,356 reviews.
Crest INFINITI is open now. It will close at 8:00 p.m.