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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My experience was great dropping my QX55 and picking up a loaner car while my vehicle was being serviced for oil change, tire rotation, engine filter replace and paint sealant applied. Bryan Bannister was my service advisor and he kept me informed of my car’s progress. He met me in the service area when I returned the loaner car and he took me in to close out my paperwork as my car was being brought around. Everything went well. Thank you Bryan!
Business response:
Thank you for sharing your wonderful experience with us! We are delighted to hear that your QX55 service visit went smoothly from start to finish. It sounds like Bryan Bannister provided you with excellent care and kept you well-informed throughout the entire process while your vehicle received its oil change, tire rotation, engine filter replacement, and paint sealant application. We truly value customers like you who take the time to recognize outstanding service. Your feedback means a great deal to our team, and we look f... read more
We had an incredible experience at Crest Infiniti! The process was stress-free and I left feeling both beyond happy with my car purchase and have peace of mind knowing that Crest Infiniti is my dealership. I am very grateful to both Roderick and Kayla for their wonderful help throughout my entire car purchasing process. They are extremely knowledgeable, kind and were very patient with me, which I very much appreciated. They answered every question I had (which I probably asked the same question more than once!). Additionally... read more
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that your car purchasing process was stress-free and that you left feeling excited about your new vehicle. It means so much to know that you have peace of mind with us. We are delighted that Roderick and Kayla provided you with exceptional service throughout your journey. Their knowledge, kindness, and patience truly reflect our commitment to making every customer feel valued and supported. We understand that purchasing a car involves many quest... read more
Al was great to work with! He was very knowledgeable, patient and answered all my questions.
Business response:
Thank you for taking the time to share your positive experience with Al. We are delighted to hear that he provided you with knowledgeable service and took the time to patiently address all of your questions. Your feedback highlights the dedication our team members show in helping customers feel confident and well-informed throughout their experience with us. We truly appreciate your kind words and are glad we could provide you with the excellent service you deserved.
Dealership is nice, staff is professional. I’ve gotten many car details done here, they always seem to only do a surface level job. Need them to be more meticulous with the exterior and cup holders.
Business response:
Thank you for taking the time to share your feedback about your recent service visit. We appreciate your kind words about our dealership and professional staff. We understand your concerns about the detailing work not meeting your expectations for thoroughness, particularly with the exterior finish and interior details like cup holders. Your feedback helps us recognize where we can improve our attention to detail and ensure a more comprehensive cleaning service. We value your continued trust in bringing your vehicle to us, a... read more
Always do a great job when I go there. Service is on point always on
Business response:
Thank you for taking the time to share your positive experience with us. We truly appreciate your recognition of our team's consistent efforts to provide excellent service. It means a great deal to know that you can count on us every time you visit. Your loyalty and trust in our services motivate us to continue delivering the quality experience you have come to expect. We look forward to serving you again soon.
I came in late afternoon, just before a holiday, and was promptly taken care of by the service team with the great Crest Infiniti service I have come to expect.
Business response:
Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that our service team was able to provide you with prompt care during your late afternoon visit. It means so much to us that you continue to expect and receive the excellent service that you know us for. Your loyalty and trust in our team truly make a difference, and we look forward to continuing to exceed your expectations in the future.
I have always received impeccable service at this dealership! Great advisors! Keep it up, Crest Infinity!
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you have consistently received excellent service at our dealership. Your kind words about our advisors mean so much to our team. We truly appreciate your loyalty and trust, and we look forward to continuing to provide you with the outstanding service you deserve.
My experience at this dealer was amazing. The sales rep, John was great at giving me the best deal possible and steamlining the process. Overall, it was a great and enjoyable time.
Business response:
Thomas, thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that your visit was exceptional and that John provided you with outstanding service. It means so much to know that he was able to secure an excellent deal for you while making the entire process smooth and efficient. Your feedback about having an enjoyable time truly brightens our day. We appreciate your trust in our team and look forward to serving you again in the future.
I want to thank Myles Bates for making a wrong right. Thank you for reaching out to talk and fix the problem that should have not happened. Larry Renta
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate you recognizing Myles Bates for his dedication to making things right. It means a great deal to know that he reached out to address the situation and worked to resolve the issue that occurred. Your feedback helps us understand how important it is to follow through and ensure our customers feel heard and valued. We are grateful for your patience and for giving us the opportunity to correct the situation.
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,833 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.