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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Troy Dunn is very knowledgeable and always professional. Troy Dunn is very knowledgeable and always professional. He always ensures quality service is provided; he clearly explains the work needed for the vehicle to avert future major repairs. Attention to details is his priority. In addition, Richie Naciri in Sales is very provided salient information after I expressed my interest in getting the new 2026 QX 80. An efficient sales rep.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your recognition of the knowledgeable and professional service you received truly means the world to us. We are delighted that our attention to detail and commitment to explaining necessary work to prevent future repairs met your expectations. It brings us great joy to know that you felt well-informed throughout the process and that our sales team provided valuable information regarding your interest in the new QX80. Your feedback reinforces our... read more
I had a great experience at Crest. I had a great experience at Crest. I drove from Texarkana to Frisco, and David Whyte made the whole process smooth and easy from start to finish. He was professional, friendly, and made sure everything was ready to go when I got there. The truck was exactly as described and the entire deal went just like he said it would, which I really appreciated after making the long drive. Kayla in finance was awesome too. She got my rate .35% lower than my local credit union and had all the paperwork r... read more
Business response:
Thank you for the wonderful review! We're thrilled that David made your journey from Texarkana worthwhile with a seamless process and that Kayla secured you an excellent financing rate. Your positive feedback about our professional service means so much to us. Thank you for choosing Crest INFINITI!
Buying my car from Crest Infiniti was a great experience Buying my car from Crest Infiniti was a great experience from start to finish. David Whyte made the process easy, transparent, and enjoyable. He was very knowledgeable. Everyone was professional, courteous, and I never felt pressured. I highly recommend shopping with Crest Infiniti.
Business response:
We are honored to hear about your wonderful experience with us, William. It's fantastic to know that your car purchasing journey was smooth and enjoyable from beginning to end. We're pleased that our team made the process straightforward and transparent for you, and that you felt comfortable throughout without any pressure. Your kind words about the professional and courteous service you received mean so much to us. We truly appreciate you taking the time to share your positive experience and for recommending Crest INFINITI ... read more
Wonderful all the way around! Wonderful all the way around! Everyone was friendly and polite and everything went very smoothly!
Business response:
Thank you for your review! We are so pleased to hear that your experience with us was wonderful in every way. It means a great deal to know that our team's friendly and polite approach made such a positive impression on you. We take pride in ensuring that every step of the process goes smoothly for our customers, and your feedback confirms that we achieved that goal during your visit. Your kind words truly brighten our day and motivate us to continue providing exceptional service to everyone who walks through our doors.
Both the dealership and my salesman were very Both the dealership and my salesman were very professional. Everyone made this purchase very easy for me. I look forward to working with this dealership in the future.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about the professionalism you encountered and how smooth we made your purchase process truly mean a lot to us. It brings us great joy to know that everyone contributed to making your experience seamless and enjoyable. We deeply value customers like you and are excited about the opportunity to serve you again in the future. Thank you for choosing us and for taking the time to share your positive feedback.
Great experience and customer service. Great experience and customer service. Troy is always very helpful! I highly recommend this dealership!
Business response:
Thank you for your review and for taking the time to share your wonderful experience with us. We are thrilled to hear that you received excellent customer service and had such a positive visit to our dealership. Your feedback about the helpful assistance you received means so much to our team. We truly appreciate your recommendation and look forward to continuing to provide you with outstanding service in the future.
Quick, polite service. Quick, polite service. always thorough and helpful when diagnosing issues and scheduling periodic maintenance. highly recommend.
Business response:
Thank you immensely for taking the time to share your experience. We are excited to hear that our team provided you with efficient and courteous service. Your feedback about our thorough approach to diagnosing concerns and scheduling regular maintenance means so much to us. We truly value customers like you who recognize our commitment to being comprehensive and supportive throughout the service process. We appreciate your recommendation and look forward to continuing to provide you with the reliable care you deserve.
I didn't deal with Myles Bates so I cannot rate him. I didn't deal with Myles Bates so I cannot rate him. I did deal with Tux and he was awesome!
Business response:
We are ecstatic to hear about your wonderful experience! It's fantastic that you found our team member to be so helpful during your visit. We take great pride in having dedicated professionals who go above and beyond to provide exceptional service to our customers. Your positive feedback about the outstanding assistance you received means so much to our entire team. We're thrilled that we could exceed your expectations and provide you with such a positive experience.
Said nothing Until I called and said I was coming to get Said nothing Until I called and said I was coming to get it. They kept my auto for 2 days. When I arrived, suddenly it was ready. I was going to buy a new car from Crest, but after this …… no more!
Business response:
We are disappointed to hear about your experience, and we understand your frustration. Your feedback about the timing and our communication helps us identify areas where we can better serve our customers. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Randy Nabors at [email protected] so we can address your concerns directly.
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 9,796 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.