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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Robert was fantastic. Friendly, personable and timely with updates. Only service person I will work with on a go forward basis.
Business response:
Thank you for taking the time to share your wonderful experience with us, Stephanie. We are thrilled to hear that Robert provided you with such exceptional service. It sounds like his friendly approach and consistent communication made a real difference in your experience. Your feedback about his personable nature and timely updates means so much to our team. We truly appreciate your trust in choosing us for your automotive needs and look forward to continuing to serve you with the same level of excellence.
Crest Infiniti Service Dept is by far one of the best I’ve been too. They are very thorough and keep you updated with how the service is going. I work down the street and Robert M was able to take me and then come pick me up when my car was ready!
Business response:
Thank you for sharing your wonderful experience with our service department. We are thrilled to hear that you found our team to be thorough and appreciated how we kept you informed throughout the entire service process. It means so much to know that the quality of care you received stood out as exceptional. We take great pride in going the extra mile for our customers, and we're glad that our convenient transportation service made your visit even more seamless while you were working nearby. Your feedback truly highlights wha... read more
As a woman I would send all of my friends to buy a vehicle at Crest Infiniti my sales associate was very very helpful and my financial assistance was very very helpful and all of the people I met were very very nice and friendly I would give them two thumbs up and keep coming back if I needed another vehicle
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you found our team to be so helpful and friendly throughout your vehicle purchase journey. It means the world to us that you felt comfortable and supported during your visit, and we truly appreciate your kind words about both your sales associate and financial assistance team. Your recommendation to your friends speaks volumes, and we are honored to have earned your trust and satisfaction. We look forward to serving you aga... read more
The whole team was so friendly and helpful. I felt like a well taken cared of customer
Business response:
Thank you for sharing your wonderful experience with us! We're delighted to hear that our team made you feel welcomed and well cared for during your visit. Your kind words about our friendly and helpful approach mean so much to us. We strive to provide exceptional service to every customer, and it's rewarding to know we succeeded in making your experience a positive one. We truly appreciate you taking the time to share your feedback and look forward to serving you again.
I was very impressed with the service, the level of professionalism and the understanding in our needs as customers. We believe our salesman, Asad was fantastic and will be recommending him and the dealership to friends and family.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you were impressed with our service and the professional approach our team provided. It means so much to know that we understood your needs as customers and delivered the experience you were looking for. We are delighted that Asad made such a positive impression during your visit. Your kind words about his fantastic service reflect the dedication and care our team strives to bring to every interaction. Knowing that you feel... read more
Exceptional! !! Troy is always so nice and personable! From start to finish he communicates well. The whole process is very quick and always gives a loaner to drive! Job very well done
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Troy provided such outstanding service throughout your visit. It's great to know that his friendly and personable approach made such a positive impression, and that he kept you well-informed during the entire process. We take pride in making things quick and convenient for our customers, including providing loaner vehicles when needed. Your feedback about Troy's excellent communication and the smooth service experience mean... read more
Courteous service adviser work done in a timely manner. Obviously a well run dealership. Look forward to my next vusit.
Business response:
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you found our service adviser to be courteous and that your work was completed in a timely manner. Your recognition of our team's efforts means a great deal to us. We take pride in maintaining high standards and providing quality service to each of our customers. We appreciate your confidence in Crest Infiniti and look forward to serving you again during your next visit.
Easy and courteous. It is silly to require a minimums amt of words here though. While the service is good, the expectation of mandatory free-form write-up’s is egregious.
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your feedback about our easy and courteous service. It means a lot to know that our team provided you with a positive experience. We understand your perspective regarding the review platform requirements. Unfortunately, that is not something that we at the dealership have control over. You are always welcome to leave your review on other review sites that do not have a minimum word requirement. Your honest feedback about both our service and ... read more
We were treated like family, from beginning to end. This is our second Inifinti, the service just keeps getting better. All of our requests were met over and above.
Business response:
Thank you for sharing your wonderful experience with us! We are delighted to hear that you felt like family throughout your entire visit. It means so much to know that our team made you feel welcome and valued during your second INFINITI purchase with us. We truly appreciate your loyalty and are thrilled that we could exceed your expectations by going above and beyond to fulfill all of your requests. Your feedback reinforces our commitment to providing exceptional service that continues to improve with each visit. We look fo... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,235 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 6:00 p.m.