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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.68,235 reviews
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mcortop's profile image
mcortop 
3 months ago

Work was completed as promised and staff was professional and friendly. There are many other choices for auto services out our was but we drive an hour and a half to use Crest. 

Business response:

Thank you for your wonderful feedback! We truly appreciate that you find our work reliable and our team approachable. It means so much to us that you choose to make the drive to Crest INFINITI even with other options closer to home. Your loyalty and trust in our service truly make a difference to our team. We look forward to continuing to provide you with the quality experience you deserve. 

BRUMLEY_P60119's profile image
BRUMLEY_P60119 
3 months ago

Very good, helpful with financing and meeting our needs for the purchase overall good purchase 

Business response:

We genuinely admire your positive feedback about your experience with us. It means a great deal to know that our team was able to assist you effectively with your financing options and work with you to meet your specific requirements. We are thrilled that you found the entire process beneficial and that your vehicle purchase went smoothly. Your satisfaction is what drives us to continue providing excellent service, and we truly appreciate you taking the time to share your experience with others. 

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flaurist 
3 months ago

Andrew, the service representative at the bay, welcomed me and did the preliminary scan with the key to check what needed to be done to my 2020 Infiniti QX60, pure-SUV. After my signing to authorize the service that is to be performed, he proceeded to the repair area, where the technician did a thorough diagnostic. I waited about 2 hours to get everything done. The waiting area is very clean, and there is coffee, tea, and water available for the customer. It was an awesome experience. The cost was very reasonable to change t... read more

Business response:

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our service team provided you with such thorough care for your QX60. It sounds like you received excellent attention from the moment you arrived, with a comprehensive diagnostic process that ensured we addressed all your vehicle's needs properly. We take pride in creating a comfortable environment for our customers while they wait, and we are pleased that you found our facilities clean and welcoming with refreshments avail... read more

CANT's profile image
CANT 
3 months ago

Asad made this experience a pleasant one. This was supposed to be an only looking event- but his guidance to the right car closed the deal. 

Business response:

We are delighted to hear that your visit turned into such a positive experience. It sounds like our team member provided excellent guidance that helped you find the perfect vehicle, even though you initially came in just to browse. We take pride in helping customers discover the right car for their needs through knowledgeable assistance and genuine care. Your feedback about the pleasant experience and helpful guidance means a great deal to us at Crest INFINITI. We appreciate you taking the time to share your thoughts and are... read more

QUENKY44's profile image
QUENKY44 
3 months ago

The services were excellent. Andrew helped me with the loaner quickly with detail instructions. Will recommend this dealership to friends. 

Business response:

We deeply cherish your wonderful feedback about your experience with us. It brings us great joy to know that you found our services to be outstanding. We are pleased to hear that you received quick assistance with your loaner vehicle along with clear and detailed guidance throughout the process. Your willingness to recommend Crest INFINITI to your friends means the world to us and reflects our commitment to providing exceptional service to every customer who walks through our doors. 

AJESH_JDP's profile image
AJESH_JDP 
3 months ago

It was a really good experience buying a new Car , QX 80 at Crest INFINITI . 

Business response:

We are pleased to hear about your wonderful experience purchasing your new QX80 with us. It brings us great satisfaction to know that your car buying journey was positive and enjoyable. We truly appreciate you taking the time to share your feedback about your experience. Your satisfaction is our priority, and we look forward to serving you for all your future automotive needs. 

BRIAN-AGNEW's profile image
BRIAN-AGNEW 
3 months ago

Service was thorough and completed according to the estimated timeframe. I was kept in the loop throughout the process. 

Business response:

Thank you immensely for taking the time to share your experience with us. We are absolutely thrilled to hear that our service team provided you with such comprehensive care and kept you informed every step of the way. Your feedback about our thorough approach and meeting our estimated timeframe means so much to us. It is wonderful to know that our commitment to clear communication throughout the process made a positive difference in your experience. We truly appreciate customers like you who recognize the dedication our team... read more

TIMLMICH78's profile image
TIMLMICH78 
3 months ago

Crest has always delivered on what they have promised. Their service work is completed when they say it will be and they always meet the quoted price. Tim L. 

Business response:

We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our reliable service delivery and consistent pricing means so much to us. We truly value customers like you who recognize our commitment to keeping our promises and completing work as scheduled. Thank you for taking the time to share your thoughts - it helps us continue providing the dependable service experience that matters most to our customers. 

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Deanna 
3 months ago

I was greeted quickly and Al responded promptly to all my texts. Everyone was very pleasant. 

Business response:

Thank you for taking the time to share your wonderful experience with us. We are overjoyed to hear that our team provided you with such prompt and pleasant service from the moment you arrived. It means so much to know that you felt welcomed right away and that your communication needs were handled quickly and effectively. Your kind words about the friendly atmosphere our team creates truly brighten our day. We appreciate your trust in us and look forward to continuing to provide you with the exceptional service you deserve. 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,235 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 6:00 p.m.