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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Did the work as per maintenance contract. All was explained, in and out in a timly manner.
Business response:
Thank you for your review and for sharing your positive experience with our maintenance services. We are thrilled to hear that we completed the work according to your contract and that our team took the time to explain everything clearly. Your feedback about our timely service means a lot to us at Crest INFINITI. We appreciate your trust in our team and look forward to continuing to provide you with excellent service.
Troy did a great job. Service was awesome. No complaints. Infiniti always had the best service.
Business response:
Thank you for your review! We're delighted to hear that you had such a positive experience with our team and that the service exceeded your expectations. It's wonderful to know that you found our service to be outstanding and that we continue to meet the high standards you've come to expect. Your feedback about having no complaints and recognizing our commitment to excellent service means a great deal to us. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Troy met me upon arrival. I explained I was early for my appointment because AAA boosted me off due to a failed batty. Troy had my car moved to the technician area and kept me updated throughout the process of having my battery replaced. Excellent!!!!
Business response:
We are utterly delighted to hear about your positive experience with our service team. It sounds like you received exceptional care when you arrived early due to your battery situation, and we appreciate you highlighting how quickly your vehicle was moved to the technician area. Your feedback about being kept informed throughout the battery replacement process means so much to us. We take pride in providing prompt, communicative service that keeps our customers updated every step of the way. Thank you for taking the time to ... read more
All service and repair work was handled well and with a high level of professionalism.
Business response:
We greatly appreciate your positive feedback about the service and repair work you received. It means so much to hear that our team handled everything well and maintained the high level of professionalism that we strive for every day. Your experience reflects our commitment to providing excellent care for both you and your vehicle. We understand how important it is to feel confident in the service you receive, and we are pleased that we met your expectations. Thank you for taking the time to share your experience.
Andrew is my new service advisor after years of having another advisor and he did an excellent job listening to the maintenance required offering al a carte services since I planned to purchase new tires soon and did not need tire rotation that day.
it was good, service person kept me informed all day, definitely would highly recommend him
Business response:
We are absolutely thrilled to hear about your positive experience with us. It's wonderful to know that our service team kept you well-informed throughout the entire day and provided the level of care you deserved. Your recommendation means the world to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future and continuing to provide the exceptional service you experienced.
I had my Infiniti serviced by Tony Brown, and he did an impeccable job from start to finish. His professionalism, attention to detail, and clear communication made the entire process smooth and stress-free. Tony went above and beyond to ensure everything was completed correctly, and I truly appreciate his outstanding customer service. Highly recommend him for anyone needing quality, reliable service.
Business response:
Thank you for your review! We are ecstatic to hear about your outstanding experience with your vehicle service. It's wonderful to know that you received impeccable care from start to finish, with the professionalism and attention to detail you deserve. We understand how important clear communication and thorough service are to making your experience smooth and stress-free. Your recognition of the exceptional customer service and going above and beyond truly means everything to us at Crest INFINITI. We appreciate you recommen... read more
Great experience from customer perspective and your team cares. Tony has been a gem to work with.
Dealership is convenient and well organized. Troy took care of my needs excellently and kept me informed throughout my day
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,356 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.