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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.67,833 reviews
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LPLOU456's profile image
3 months ago

Brought my car in because my battery kept dying so I explained it all to my service tech. He got right on it and corrected the issue right away! 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that our service team quickly addressed your battery issue. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! 

lifts_gabbles_0p's profile image
lifts_gabbles_0p 
3 months ago

Best car buying experience EVER! Al Conkleton made it feel easy, fast and actually fun! Al was the most cheerful and positive person -- he went above and beyond to make us feel at ease and taken care of through the whole car buying process. The inventory on the lot was very well maintained, you will find new and used vehicles all in superior condition. Everyone we met with from sales, management, service and finance were all extremely eager to help make this the best (and fastest!) it could be. All in all, it was the custome... read more

Business response:

We’re thrilled to hear about your fantastic experience! Al and the entire team strive to create a welcoming atmosphere, making the car buying process enjoyable. Thank you for sharing your thoughts; we appreciate your feedback and look forward to serving you again in the future! 

Evie.bruser's profile image
Evie.bruser 
3 months ago

Crest provided a great experience for every step of my car service. The service department answered my call quickly and professionally to schedule an appointment. They were flexible with timing. Robert greeted me when I brought my car in and explained everything in detail. The service was completed timely and I was checked out with very polite staff. 

Business response:

Thank you for your fantastic review, Evie! We're thrilled to hear that our team provided you with a great experience throughout your car service. Your feedback on our professionalism and attention to detail is greatly appreciated. We're here to ensure that every visit is just as positive! 

Stanford440's profile image
Stanford440 
3 months ago

The service at Crest Infiniti is always top-notch! Robert M consistently goes above and beyond to ensure everything is done promptly and correctly the first time. I truly appreciate the attention to detail and professionalism every time I visit. Highly recommend! 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that Robert M and our team consistently provide top-notch service. Your recommendation means a lot to us, and we look forward to welcoming you back for another great experience! 

SNOWDIANEM's profile image
SNOWDIANEM 
3 months ago

Feedback on service items needed and cost is fast and professional. Service oriented group to deal with. 

Business response:

Thank you for your review! We’re thrilled to hear you had a positive experience with our team. Providing fast, professional service is our priority, and we appreciate your recognition. Looking forward to serving you again! 

kay-carr's profile image
3 months ago

Very good experience. Great communication with Roderick throughout the process of purchasing the car I wanted. 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear about your great experience and Roderick's communication. Enjoy your new car, and we look forward to seeing you again! 

DENILSON.ALVARENGA's profile image
DENILSON.ALVARENGA 
3 months ago

Great service. Fast and great communication will be coming back to do my next service 

Business response:

Thanks for the fantastic feedback, Denilson! We're thrilled to hear you had a great experience with our service and communication. We look forward to seeing you again for your next visit! 

BRIAN@BPWEAVER.COM's profile image
BRIAN@BPWEAVER.COM 
3 months ago

Very nice experience. Bought a new QX50. Traded in a 2018 Q50 with minimum hassle. Bought the Q50 from them too! 

Business response:

Thank you for the fantastic review, Brian! We're thrilled to hear you had a great experience with your new QX50 and appreciate your continued trust in us. Enjoy your new ride, and we look forward to serving you again in the future! 

flaurist's profile image
3 months ago

Crest infiniti customer agents were very professional, polite and diligent. They came twice to let me know where in the timeframe the mechanics services is. If they see a little issue with the car, they sent a text to you and suggest repair with price. The waiting room is very clean. Coffee, tea and water is available to everyone and a little restaurant is open for customer to enjoy their waiting time. 

Business response:

Thank you for your fantastic review! We're thrilled to hear our team provided you with such attentive service and that you enjoyed the amenities in our waiting area. Your feedback motivates us to maintain our high standards. We look forward to seeing you again! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 7,833 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 8:00 p.m.