David's Bridal

Debbie White Marcum 

on Facebook

9 years ago

I had my first appointment in January 2017 at which time I purchased/ordered my wedding dress. I purchased a slip and a bra at that time as well. I went to pick up the dress and it had been ordered in the incorrect color, Davids Bridal was very friendly, they ordered the correct color, kept the incorrect dress and exchanged with no problems. The correct dress came in in May at which time I picked it up and all was well. I was very happy with my stylist, she was great, very nice, helpful and personable. I had my first ... read more

Jasmyne Martin 

on Facebook

9 years ago

Overall, I came and did what I needed to do. It was an okay experience, but my "stylist" was not very helpful. I would rather not disclose the name. I'm not sure if she was new or just having a bad day but I wouldn't recommend her. Upon arrival, the front desk staff were very nice but once my assigned stylist came out, I didn't even know she was my stylist, she just made eye contact and asked me if I needed help with dresses. I stopped and asked "Hi, how are you?" and then she gave a semi-formal greeting. I let her know that... read more

Jasmyne Martin 

on Facebook

9 years ago

Overall, I came and did what I needed to do. It was an okay experience, but my "stylist" was not very helpful. I would rather not disclose the name. I'm not sure if she was new or just having a bad day but I wouldn't recommend her. Upon arrival, the front desk staff were very nice but once my assigned stylist came out, I didn't even know she was my stylist, she just made eye contact and asked me if I needed help with dresses. I stopped and asked "Hi, how are you?" and then she gave a semi-formal greeting. I let her know that... read more

Chelsie Pollock 

on Facebook

9 years ago

I have been to this store multiple times and every time I have an awful experience. Very unprofessional, always have to wait even when an appointment is made and everyone seems a little lost and unsure on their duties. 

Marie Kathryn 

on Facebook

9 years ago

When I went in to pick up my dress after alterations, I was told I did not have an appointment and my dress was not at the store. I was told to call the Sawmill to location to see if they had it. The person from Sawmill told me where to have the staff at the Easton location look. They were able to find the dress. When I went to try it on, the staff in alterations was very cold towards me. I was extremely disappointed in how I was treated after I bought my dress, 2 belts and had alterations don't by Davids. 

Nikki Wheeler 

on Facebook

9 years ago

David's Bridal proved to me that customer service is a lost Art! What should have been a 30 min. appt. turned into 4 hours and a waste of my time. My Saturday afternoon plans went up in smoke and they could not have cared any less. My time is just as valuable as theirs. Had I had other options I would have taken my money else where. NEVER again will I spend money with them. If I could return the other items I purchased from them I would do so. If I could have chosen less than a 1 star rating I would have done so. 

Lydia Kemerling Back 

on Facebook

9 years ago

Went to the David's bridal at easton and was really disappointed. just went to look at shoes. they had a small selection and there was a pair that i considered buying.When i found the box containing my size,I was shocked! It looked like someone had worn them before and returned them or tried them on with dirty feet. there were toe prints in the shoe. I certainly wasn't interested in buying them or anything after that. the store has only been open a few weeks so I couldn't understand why they would display something so tacky.