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DoubleTree by Hilton Evansville

3.8

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Location details

601 Walnut St, Evansville, IN, 47708, United States

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3.83,801 reviews
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Verified traveller 
4 years ago

I would not stay here again. Everything looks nice on the surface but our towels didn’t look clean, the walls are paper thin, and our bathroom smelled like a sewer. Before checking out, I took a quick look under the bed to see if I missed anything and it looked like it hadn’t ever been cleaned. There were fake rose petals and other garbage from a previous guest. Not worth the price we paid. 

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Verified traveller 
4 years ago

Was charged for breakfast even tho I paid to have breakfast included. Their amenities advertise slippers but there weren’t any. They used 2 flat sheets on the bed versus a fitted sheet and a flat sheet. Asked for 2 sets of towels and only received 1. Highly disappointed with this hotel given the money spent. We won’t be back. 

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Verified traveller 
4 years ago

Alot off fees I feel like all the money paid I shouldn't have to pay 15.00 a day for parking then the 50.00 hold fee that goes toward the parking then no microwave in the room then having to pay for breakfast separately. That was alot of money and I will not make that mistake again. 

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Verified traveller 
4 years ago

Disappointed in our stay at Doubletree. Some of the amenities the hotel advertises turned out to not be true. We had to pay for parking on top of the room rate. It is advertised a warm cookie at check in and this was untrue. (Not a deal breaker for me but just part of the overall disappointment. My daughter was excited for the cookie.) We were there for an event at the Ford center and the sky bridge to the Ford center was closed. We had to end up walking outside in the cold which we were trying to avoid because of the low te... read more

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John 
4 years ago

heer leading convention take over Cheerleading compatition was staying there. Id say between ages 6 to 14. They were roaming halls all night, slamming doors, room above us sounded like they were doing cart wheels all night. Needless to say hardly any sleep to be had. Was there for a quick get away. When checking out i brought it up to front desk. He said he was sorry and would pass it on to manager. I then told him how it was ashame that they let a group just take over the hotel. While we suffer from it. So he comped parking... read more

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maxwell 
4 years ago

No concern for public safety Hotel was nice but they were not making people wear there mask 

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Mary 
4 years ago

Don’t be a Richard!!! I was very disappointed at check in Richard (the desk clerk) had no hospitality! We were friendly and tried to make the best of it even though he was very grouchy and short with us. He was of no assistance, besides getting us checked in! Richard needs to learn some custom service manners! I also believe Richard hates his job! Other then Richard our stay was great, the room was very clean and comfortable! 

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Verified traveller 
5 years ago

Hotel staff was terrible. Full of attitude and not accommodating. They shut the restaurant and bar early when they had does of people complaining. The bar was supposed to close at 11pm and the restaurant at 10 pm. They closed it at 7pm. 

Business response:

Thank you for taking the time to review our property. I have brought your concerns to my food and beverage department to ensure things like this do not happen again. If you have any additional comments or concerns you may reach out to me directly. We hope to see you again next time you come to Evansville. 

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Banks 
5 years ago

I booked the junior suite and was highly disappointed. The view was nice but the room was dirty. There were kid toys behind furniture, the sheets were not washed properly, and windows were dirty. Unfortunately, I will not be staying at this location again. 

Business response:

Thank you Banks for taking the time to review our property. I have brought your concerns to my housekeeping department. We take guest comfort and cleanliness very seriously and will make sure your concerns are properly addressed. If you have any further comments or concerns please feel free to reach out to me directly. 

Frequently asked questions about DoubleTree by Hilton Evansville

How is DoubleTree by Hilton Evansville rated?

DoubleTree by Hilton Evansville has a 3.8 star rating with 3,801 reviews. 

When is DoubleTree by Hilton Evansville open?

DoubleTree by Hilton Evansville is open now. It is open 24/7.