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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello Yaneth! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Business response:
Hello Jeremy, thank you for your feedback and for rating us. We’re sorry to see that your experience didn’t fully meet your expectations. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to have the opportunity to provide you with a better experience in the future.
Business response:
Hello Taylor, thank you for your feedback and for rating us. We’re sorry to see that your experience didn’t fully meet your expectations. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to have the opportunity to provide you with a better experience in the future.
Business response:
Hello Carmen, thank you for your feedback and for rating us. We’re sorry to see that your experience didn’t fully meet your expectations. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to have the opportunity to provide you with a better experience in the future.
Most guests were there for the casino. The room was ok for cleanliness. The bed was comfortable. The shower head and toilet was a little out of repair. The staff was friendly. I liked the price for close proximity to the downtown and our me within 1.5 mile walking distance. The view of the St Louis arch was very nice.
Business response:
Hello Christopher and thank you for taking a moment and sharing your experience with us. We are thrilled to hear that you enjoyed the bed, friendly staff, convenient location and amazing view of the Gateway Arch. We apologize for the issues you expressed with the toilet and shower head in your room and we thank you for bringing it to our attention. We are glad you choose to stay with us and we look forward to seeing you again in the future.
Okay stay. Unfriendly front desk staff. They only know one facial expression apparently. No breakfast, not even a bagel or juice is disappointing for what we paid. The carpet in the room was yuck and stained. They should replace the carpet, but the room itself wasn't bad otherwise. It was clean other than the floor stains. We enjoyed having a view of the arch. When booking, it was said that the hotel was 3 minutes walking distance from The Dome. Beyond untrue, so don't believe that.
Business response:
Thank you for your feedback, Mirrissa. We apologize for the unpleasant stay that you had. We strive to give our best and make sure our guest have a pleasant experience and we truly apologize for falling short during your stay. We will be sharing your comments with our team to use as a teachable to better ourselves and services for future guest. Once again, thank you for business and we hope you have a pleasant day.
smooth stay stayed at this hotel for the Usher concert. clean rooms. nice people at the counter. just a good experience overall
Business response:
Hello Scott and thank you for taking a moment and sharing your feedback with us! We are glad that you choose to stay with us as part of your Usher experience. We are thrilled to hear that you had a pleasant stay, the staff was welcoming and that your room met your expectations. We look forward to welcoming you back for another great stay.
Business response:
Hello Consuelo, thank you for rating us. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to see you again in the future.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 6,998 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 3:00 p.m.