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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Housekeeping does a great job with what they have. Hotel smelled great and appeared clean. Rooms were slightly run down. Outlets behind wall mounted headboard didn’t work consistently. Lamp shades broken. Curtains don’t close all the way. Coffee not replenished on day 2. Use of wall mounted AC/heat unit rather than HVAC system will deter my next visit. Convenient to metro train so very easy to get into the city. Variety of Food options at casino - I only had breakfast there, it was nothing special. Pool was closed for cleani... read more
Business response:
Hello Dustin, thank you for your valuable feedback. We sincerely apologize for the issues you experienced and the inconvenience it caused you during your stay. We take pride in the product we provide for our guest and to know we fell short of that is disheartening to hear. We are delighted to hear that the staff gave you such a warm and friendly welcome, and we are excited to welcome you back for another trip.
We love staying here because of the location and price. The rooms are clean and pretty modern but the TVs are disproportionately small....kind of weird. Overall not a bad place to stay considering proximity of the metro and the recently renovated casino and restaurant.
Business response:
Hello Travis, thank you for taking a moment and sharing your experience with us! We are delighted to hear that you enjoyed your stay and we look forward to seeing you again!
Great place to stay for an event in St. Louis. However, management is falling asleep at the wheel. I’ve noticed over the years the hotel and casino are declining. The area smelled like skunk weed outside and in the lobby. The elevator had a control panel loose. The carpet in the room looks disgusting. The carpet in the casino looks like crap. It looks like the original carpet. Management needs to invest resources into cleaning and updating the facilities. In all it’s beginning to look like most of East St. Louis.
Business response:
Hello Greg, thank you for taking a moment and sharing feedback about your recent stay with us. We appreciate and value your opinion and we take our guest input into great consideration when making changes and updates to our property. We thank you for choosing to stay with us and we hope to see you again soon.
Business response:
Hello Rhonda, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so, and we look forward to seeing you again.
Business response:
Hello Tommi, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so, and we look forward to seeing you again.
Great place to stay with view towards the city and watched the fireworks in comfort
Business response:
Hello Rus, thank you for leaving us such a wonderful review. We are glad that you enjoyed spending the 4th of July with us and got to experience the amazing view of the fireworks from the comfort of your hotel room. We appreciate you taking the time and giving us a review, and we look forward to seeing you again.
WE HAD A GREAT TIME AT QUEENS, ROOMS WERE NICE AND COMFORTABLE. THE FURNISHING NEEDS UPDATED OR REPLACED. WITH MY 73 YEAR OLD VISION IT WAS VERY HARD TO SEE THE TV LAYING IN THE BED.
Business response:
Hello Lawrence, thank you for taking a moment and giving us a review, we truly appreciate it!
Business response:
Hello Tyler, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so, and we look forward to seeing you again.
The hotel could need some upgrades elevator seems very slow and the carpet in my room needs replaced. The hotel is close to the casino that was very nice
Business response:
Hello Robert, we appreciate your feedback about your recent stay with us. While we're glad to hear that you enjoyed our casino. We appreciate you choosing to stay with us and we look forward to seeing you again.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 6,091 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open on Monday at 8:00 a.m.