DraftKings at Casino Queen

3.8

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.89,755 reviews

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Anonymous

4 months ago

We love the river view from our toom, however it is a no smoking facility and we found cigarettes that were left laying around the room from previous people that housekeeping disnt clean. Didn't look like rhe bathroom was cleanes other than fresh towels.

Business response:

Hello Tina and thank you for taking the time to share your feedback. We're glad to hear you enjoyed the river view from your room, it truly is one of our favorite features as well. However, we're very sorry to learn about the cleanliness issues you experienced. This is certainly not the standard we strive to uphold, and we sincerely apologize for the oversight. Your comments have been shared with our housekeeping team to ensure this doesn't happen again. We appreciate you bringing this to our attention, and we hope you'll co... read more

Linda

4 months ago

Business response:

Hello Linda. thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!

Jenifer

4 months ago

Customer servixe was excellent. Room was xlean.

Business response:

Hello Jennifer, thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us and that the customer service and room was great. We look forward to seeing you again!

Mike

4 months ago

Great hotel at a great price. Every part of our stay was 5 🌟

Business response:

Hello Mike, thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!

Billy

4 months ago

Only bad thing was the refrigerator didn’t work.

Business response:

Hello Billy and thank you for taking the time to share your thoughts about your recent stay with us. We're delighted to hear that you enjoyed your stay. We apologize for the inconvenience of the refrigerator not working. Next time, please do not hesitate to alert front desk of any issues that occur during your stay so that we can address and resolve them immediately. We thank you for taking the time and leaving your feedback and we hope you have a great day.

Brittany

4 months ago

It was clean

Business response:

Hello Brittany, thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!

Olivia

5 months ago

Beautiful views of the Arch and the metro is easy to take into the city.

Business response:

Hello Olivia and thank you for your kind review! We're so glad to hear that you enjoyed the beautiful view of the Arch and the convenience of the nearby Metro station. We hope to welcome you back for another great stay in the future!

Wendy

5 months ago

Check in was the fastest ever. Very nice staff. Carpet in room badly needs a shampoo but everything else is good. Area hotel is in is a little sketchy but nothing specific.

Business response:

Hello Wendy and thank you for the kind words about our staff and check-in process, we’re glad to hear it was quick and welcoming! We appreciate your feedback on the carpet and will pass it along to our housekeeping team. We’re glad you had a good overall stay and hope to welcome you back soon.

Lacey

5 months ago

Very friendly staff. Early check in. Lots of amenities on the whole property.

Business response:

Hello Lacey and thank you for your kind words! We're glad to hear you had a positive experience with our staff and that they were able to get you an early check in. Thank you for choosing us, and we look forward to hosting you again.