DraftKings at Casino Queen

3.8

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.89,755 reviews

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Pearlie

6 months ago

I liked the security. I didn’t like the service.

Business response:

Hello Pearlie and thank you for your feedback. We're glad you felt secure during your stay, but we're sorry the service fell short. We’ll work on improving in that area.

Thao

6 months ago

The room has seen a better day. It is not a convenient location to stay to see the Gateway Arch.

Business response:

Hello Thao and thank you for your feedback. We're sorry the room didn’t meet your expectations and that the location wasn’t as convenient as you'd hoped. We'll take your comments into consideration for future improvements.

Henry

6 months ago

Business response:

Hello Henry. thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!

Debbie

6 months ago

Dirty carpets

Business response:

Hello Debbie and thanks for the feedback. We're sorry about the carpet condition and will work to address it. We appreciate you bringing it to our attention.

Moshe

6 months ago

The area and view

Business response:

Hello Moshe and thanks for your feedback. We're glad you enjoyed the area and view. We look forward to having you again.

Jolene

6 months ago

Business response:

Hello Jolene, thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!

Steve

6 months ago

Business response:

Hello Steve. thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!

Chelsey

6 months ago

Great customer service. The room was very clean and we had an amazing view of the Mississippi River and the arch. My only complaint is the noise. The tv echo'd due to the empty walls, but thats an easy fix. We will definitely will be back and highly recommend you stay here too!

Business response:

Hello Justin and thank you for your wonderful review! We’re so glad to hear you enjoyed the customer service, clean room, and stunning view of the Mississippi River and the Arch. We appreciate your feedback about the TV noise, and we’ll definitely look into ways to improve that for future stays. We’re thrilled to hear you’ll be coming back and highly appreciate your recommendation. We can’t wait to welcome you again soon!

Michael

6 months ago

Overall, a decent place to stay.

Business response:

Hello Michael! Thank you for leaving us a great review, we appreciate you taking the time and giving us all this feedback. We hope to see you back soon.