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200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I liked the security. I didn’t like the service.
Business response:
Hello Pearlie and thank you for your feedback. We're glad you felt secure during your stay, but we're sorry the service fell short. We’ll work on improving in that area.
The room has seen a better day. It is not a convenient location to stay to see the Gateway Arch.
Business response:
Hello Thao and thank you for your feedback. We're sorry the room didn’t meet your expectations and that the location wasn’t as convenient as you'd hoped. We'll take your comments into consideration for future improvements.
Business response:
Hello Henry. thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!
Dirty carpets
Business response:
Hello Debbie and thanks for the feedback. We're sorry about the carpet condition and will work to address it. We appreciate you bringing it to our attention.
The area and view
Business response:
Hello Moshe and thanks for your feedback. We're glad you enjoyed the area and view. We look forward to having you again.
Business response:
Hello Jolene, thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!
Business response:
Hello Steve. thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again!
Great customer service. The room was very clean and we had an amazing view of the Mississippi River and the arch. My only complaint is the noise. The tv echo'd due to the empty walls, but thats an easy fix. We will definitely will be back and highly recommend you stay here too!
Business response:
Hello Justin and thank you for your wonderful review! We’re so glad to hear you enjoyed the customer service, clean room, and stunning view of the Mississippi River and the Arch. We appreciate your feedback about the TV noise, and we’ll definitely look into ways to improve that for future stays. We’re thrilled to hear you’ll be coming back and highly appreciate your recommendation. We can’t wait to welcome you again soon!
Overall, a decent place to stay.
Business response:
Hello Michael! Thank you for leaving us a great review, we appreciate you taking the time and giving us all this feedback. We hope to see you back soon.
DraftKings at Casino Queen has a 3.8 star rating with 9,755 reviews.
DraftKings at Casino Queen is open now. It will close at 3:00 p.m.