DraftKings at Casino Queen

Business response:

Hello William and thank you for your feedback. We’re sorry about the condition of the carpet and bed sheets, and we’ll be addressing these concerns with our housekeeping team. We’re glad to hear you felt secure during your stay. We appreciate you bringing this to our attention. 

Business response:

Hello Dana and thank you for your feedback. We understand that the breakfast hours may not have suited your schedule, and we appreciate you letting us know. We’ll review this with our team to see how we can better accommodate our guests. 

Business response:

Hello Roosevelt, thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again! 

Business response:

Hello Tami! Thank you for taking the time and leaving your feedback, we truly appreciate you for doing so. We are happy to hear that you enjoyed the casino and baseball game. We shared your review with our team, and they were ecstatic to read your kind words about them. Thank you again Tami and have a wonderful day! 

Business response:

Hello Trevor, thank you so much for the fantastic review! We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again! 

Business response:

Hello Derrick and thank you so much for taking a moment to rate us! If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We thank you for choosing to stay with us and we look forward to having you again! 

Business response:

Hello James and thank you for your feedback! We're glad to hear you enjoyed the shuttle service and clean rooms. We understand the frustration with food options being unavailable late at night and will share your comments with our team to explore improvements. We hope to welcome you back soon! 

Business response:

Hello Shana and thank you for the great feedback! We're glad you enjoyed the clean, quiet atmosphere, convenient location, and excellent service from our staff. We truly appreciate your kind words and look forward to welcoming you back on your next visit. 

Business response:

Hello Taj and thank you for your feedback. We’re sorry to hear about the cleanliness concerns. This is not the standard we aim for, and we’ve shared your comments with our housekeeping team to address immediately. We appreciate you bringing this to our attention.