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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Smelled like mildew
Business response:
Hello Barb, thank you for your feedback regarding your recent stay. We’re truly sorry to hear that you encountered a mildew smell. This is certainly not the experience we aim to provide. Cleanliness and comfort are our priorities, and we appreciate you bringing this to our attention. We value your input and hope to have the chance to welcome you back for a more pleasant stay.
Business response:
Hello Kayce, thank you for rating us. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to see you again in the future.
Muy buena atención
Business response:
¡Hola Axel! Gracias por la maravillosa reseña, apreciamos mucho que se haya tomado un momento para calificarnos y esperamos verlo nuevamente en el futuro.
The bed and shower was good everything else could us an upgrade bad!!
Business response:
Hello Tiffany ! Thank you for sharing your feedback with us. We're glad to hear you enjoyed the comfy beds and the shower. We aim to offer a memorable experience for all our guests, and it sounds like we missed the mark this time. Your comments are valuable and will help us improve. If you have any specific suggestions or if there’s anything we can do to make your next visit better, please let us know. We hope to have the opportunity to provide you with a more exceptional experience in the future.
Business response:
Hello Allison, thank you for rating us. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to see you again in the future
They charge you a 100.00 deposit for your room and then it takes 7 to 10 days to get it back. Thats a lot to me when you count on your funds
Business response:
Hello Billie and thank you for taking a moment to share your experience with us. Regarding the deposit hold, we apologize for the delay you’ve experienced. We release deposits at check-out, but the timeframe for the funds to be made available can vary depending on your financial institution. If you have any further concerns or need assistance, please feel free to reach out directly. Thank you for staying with us and we look forward to seeing you again!
Business response:
Hello Emily! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Business response:
Hello Tori! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Business response:
Hello Cee, thank you for rating us. If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We’re committed to enhancing our services and hope to see you again in the future.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.8 star rating with 9,755 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open tomorrow at 8:00 a.m.