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DS-940DW

3.6

About this business

Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

3.6681 reviews
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Wayne's profile image
2 years ago

Dumb Design, feature set, price. Not worth the effort. A number of things below can be rectified with one firmware update. - It's a $50-$100 product with heaps of stupid limitations. It's hard to believe? Not worth it. - It can't use portable power sources like charger or battery pack to charge it back up. Never heard of a product do such a dumb thing. The sleek advertisments pulling out your scanner, don't include a desktop In a back pack to plug into an outlet to plug into that! - "portable" scanning to mobile is very limi... read more

Cindy Gentry's profile image
Cindy Gentry 
2 years ago

Junk This didn’t work for me, I spent more time trying to get it to work correctly, it kept shutting down saying it was jammed and it wasn’t jammed at all 

MikePot's profile image
MikePot 
2 years ago

Set up from hell I got it to work after 5 hours, giving it static IP addresses on the router and installing it through windows before Brother iPrint&scan recognized it .Be prepared to install, reboot, delete and play with yout while home infrastructure. The scanner itself is good . Not sure how long battery etc lasts 

GB Jordan's profile image
GB Jordan 
2 years ago

Several Issues Several issues 1. Battery life unplugged was poor. 2. Software supporting the scanner was not user friendly. I found it difficult to connect with the software wirelessly. My goal was a scanner that I could scan receipts quickly. Between the poor battery life, software challenges and problems with wireless connection I wasn't achieving what I had in mind. That is why I returned it. It will scan and you can store receipts on the computer. For the price, it just wasn't worth it for me. 

Brandt Jordan's profile image
Brandt Jordan 
2 years ago

Several Issues Several issues 1. Battery life unplugged was poor. 2. Software supporting the scanner was not user friendly. I found it difficult to connect with the software wirelessly. My goal was a scanner that I could scan receipts quickly. Between the poor battery life, software challenges and problems with wireless connection I wasn't achieving what I had in mind. That is why I returned it. It will scan and you can store receipts on the computer. For the price, it just wasn't worth it for me. 

YOUR PUBLIC NAME's profile image
YOUR PUBLIC NAME 
2 years ago

Hours of my life wasted. This is billed as a portable, stand-alone device. As if. First, it cannot be charged by a wall charger. It must be plugged into a computer to charge. So if you planned to take just the scanner on a trip, forget about it. This "feature" is unbelievable. I've never seen a USB device that wouldn't charge with a wall charger. Next, being a portable, stand-alone device, of course it didn't come with an SD card. So I got a card, inserted it, and it didn't work. Turns out, in the year 2023, the scanner only... read more

Joseph Schwartz's profile image
Joseph Schwartz 
2 years ago

Great mobile product Battery does not charge This product would have been great if it does not require to be plugged in all the time as described the battery suppose to hold up to 300+ pages on a single charge however the batter does not charge at all and this is an outdated USB type of cable I would not recommend this product I'm returning this item and purchasing the brother ADS-1250W (https://www.amazon.com/gp/product/B07FQQHW2T/ref=ewc_pr_img_1?smid=ATVPDKIKX0DER&th=1) it's $50 more but for sure worth it 

Mindy Royster's profile image
Mindy Royster 
2 years ago

Worst scanner Could not get the software installed nor would it scan. After trying to get it to work for two hours I gave up and sent it back! 

joann49's profile image
joann49 
2 years ago

horrible would not scan without much clicking and looking and adjusting. the cover would not open fully so had to pull the picture out every time which caused distortion. too hard to understand and manual too hard to get. I do not recommend this at all 

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How is DS-940DW rated?

DS-940DW has a 3.6 star rating with 681 reviews. 

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DS-940DW is closed now. It will open at 9:00 a.m.