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DS-940DW
About this business
Worked until macOS Ventura Their app store app stopped working correctly with this scanner after upgrading to macOS Ventura 13.0. Was working perfectly before then, now the scanner is useless! Can't stay connected via USB, and just hangs with the "Scanning..." dialogue over WIFI. Brother technical support chat has thus far been useless and I'm now waiting for an escalation callback "sometime in the next 24 hours".
Poor Quality Product & Seller Sent a Used Item Instead of New Poor product and quality. Also, seller sent me a "used" scanner instead of a brand new unopened product.
PAPER JAMS OFTEN KEEP GETTING PAPER JAMS.....NOT EVERY TIME BUT LIKE AVG 4 SCANS OR SO...EXTENDED WARRANTY A JOKE AS IT ONLY KICKS IN AFTER 1 YR OF MANUFACTURERS....CONTACTED BROTHERS...KEPT ME ON PHONE FOR OVER 1 HOUR WITH HOLDS...QUESTIONS...WALK THROUGH THINGS TO DO...ETC..BOTTOM LINE IS SOME WEIGHTS OF PAPER WILL NOT FEED ALL THE WAY TROUGH SO GET JAM NOTICIFICATION...BUT I ONLY SCAN MY MONTHLY STATEMENTS FROM CREDITORS, STATEMENTS AND SUCH...REP ASKED ME THE WEIGHT OF PAPER THEY USE...JOKE....HA HA..AND IT IS NOT THE SA... read more
The greatest little scanner you should absolutely NEVER buy!! I read all of the reviews before buying this scanner, so I have nobody but myself to blame. Don't be like me. The good: Scans quickly Scans both sides of the page at one time. No flipping the page over and putting it back in Can scan really long receipts Can scan really small things like business cards Can scan wirelessly Small footprint. Doesn't take up much space The bad: Setup was a nightmare. I used to work in IT. I am very tech savvy. This is a nightmare to i... read more
Cannot charge without a PC! I had to connect to the PC to charge this. This is really inconvenient. What is the point of getting a portable scanner if I cannot recharge it by connecting it to a portable battery (or wall outlets) during my travels. I was able to get the Wi-Fi easily working with WPS and did not have any issues there. I currently have ScanSnap1100 and I loved that it automatically resized the scanned document based on the size. You cannot do that using this scanner. You need to first select the size of the pap... read more
What kind of garbage battery this thing has??? goes no power by leaving it off for couple of days What kind of garbage battery this thing has??? goes no power by leaving it off for couple of days
Yikes!!!! Brother scanner driver disabled USB keyboard and mouse The title says it all. I installed the Brother driver from their website and installed on my ThinkPad. Immediately my wireless USB keyboard and mouse stopped working. Fortunately my computer is a laptop and I was able to uninstall the driver using the laptop keyboard and mouse. The keyboard and mouse immediately started working again. Whew - a close call !!! Had I not had the laptop keyboard and mouse I think I would have been hosed. Lenovo T430 Thinpad running... read more
Does not work It is the most complicated purchase I have ever made! It doesn't respond quickly. And gets jammed almost every time. I should have return it.
Too complicated I purchased this to use on the job however I was never able to figure out how to set it up. I used online tech support and read the manual, have used many computer/Wi-Fi devices but could not figure this one out. Returned it with no problem.
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How is DS-940DW rated?
DS-940DW has a 3.6 star rating with 681 reviews.
When is DS-940DW open?
DS-940DW is closed now. It will open at 9:00 a.m.