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East Valley Pet Hospital

4.3

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Location details

1748 E Lugonia Ave, Ste 128, Redlands, CA, 92374, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.3861 reviews
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Kristy G.'s profile image
Kristy G. 
rating
14 years ago

I wanted to thank Dr. Chauhan and his staff for the wonderful care my dog Kona received. I mostly want to thank Dr. Chauhan for all the compassion he showed me and my dog when I brought her in a few months ago for kidney failure. I had been unemployed for awhile and he was very understanding about making sure my bill wasn't too much for me. I appreciate all he did for me and I will forever be grateful of everything he did for her. She recently lost her battle and I am heartbroken, but I will tell anyone who asks for a ve... read more

Justin K.'s profile image
Justin K. 
rating
14 years ago

Helpful and friendly, the staff is there to help. No complaints, no issues. 

E. Marie T.'s profile image
E. Marie T. 
rating
14 years ago

Awesome place! We love Dr. Seoul. He is very thorough (even got down in our Lab's mouth and smelled her breath), asks questions and is concientous of our overall goal with our elderly dog. Many treatment options given and we are not pressured into going the most expensive route. And, they give $15.00 off to new clients or 10% off total bill (which ever is more). Great staff, very, very caring and detailed. 

Derik D.'s profile image
Derik D. 
rating
14 years ago

My dog, Bristol, had an ear infection that had been infected for nearly 2 days. Taking my pet here was the best choice I made. With experience from another visit I had at another local vet, i felt it was time to make the switch. With no time wasted, Bristol was taken in. The place was very clean, I was impressed. The staff was very friendly and they went beyond my expectations. From the outside, the place doesn't look appealing, as it's located in a shopping center with reflective glass. Doing my research (always a must!) a... read more

Marcie D.'s profile image
Marcie D. 
rating
7 months ago

Poorly managed. Front Staff and Manager are obnoxious, unfriendly and just plain jerks. Save your money. There's a really place in Yucaipa. Better prices, better staff! 

Julia B.'s profile image
Julia B. 
rating
11 months ago

My dog hasn't been feeling well, and I took him to East Valley last week for an exam. After a very brief examination, the doctor recommended a dermatological procedure and teeth cleaning before doing any additional testing. I am glad I trusted my instincts and got a second opinion, because he has severe pancreatitis and needs urgent treatment. We have been going to East Valley for almost a decade but will never feel safe bringing a pet here again. I wish I could leave negative stars. 

Brent M.'s profile image
Brent M. 
rating
11 months ago

After starting off on a good note for our first pets with East Valley, it quickly became clear that this hospital is not doing a good enough job of caring for its animals and being transparent with its clients. My wife and I have experienced enough issues that we will no longer be using their services in the future. This hospital's outrageous prices and inability to properly diagnose issues with pets -- while making the clients continue to pay for follow-up visits due to their misdiagnoses -- have proven to be too much. 

Joyce K.'s profile image
Joyce K. 
rating
a year ago

When I first took Bella there, it was fantastic. I felt they were a very caring staff. That has changed and I will not take Bella back there. Today was the final straw. I checked in ten minutes before my appointment. Was placed in a room at my appointment time and proceeded to wait in the room for 45 minutes. They placed us in the room that I had requested not to be in because it has a bunch of windows that Bella could see outside and she is dog reactive. Dogs constantly walking by caused her to bark and become stresse... read more

Kristi A.'s profile image
Kristi A. 
rating
a year ago

Do not recommend! Took my daughter's fur baby there for the hardest decision of our lives. Euthanasia...she had cancer. What should have been a quick painless process turned into 2 and a half hours of hell. They were having problems placing the catheter so instead of sedating her they proceeded to tightly bind her snout and muzzle her all the while trying over and over to insert the catheter in her tiny arm. Mind you she was 14 years old and had cancer..she was 11 pounds.. This went on for an hour while my daughter and I lis... read more

Frequently asked questions about East Valley Pet Hospital

How is East Valley Pet Hospital rated?

East Valley Pet Hospital has a 4.3 star rating with 861 reviews. 

When is East Valley Pet Hospital open?

East Valley Pet Hospital is closed now. It will open on Monday at 8:00 a.m.