East Valley Pet Hospital

Crystal B. 

on Yelp

a year ago

Call before you walk in. If you walk in there is an extensive wait, which is how you are greeted. The staff vape out multiple doors and the smoke carry's back into the building (side doors and main door) 

Ensen M. 

on Yelp

a year ago

My diabetic dog is now out of insulin because the vet refuses to authorize it over the phone - the primary way prescriptions get filled. They do so because they want you to use their pharmacy so they get a kickback. So because they couldn't make their 10 bucks or whatever they get, my dog is suffering. 

Paula H. 

on Yelp

2 years ago

Terrible experience! My senior cat and I were roomed immediately at appt time, no others in waiting room. I was left waiting 45 mins with no communication or apologies. I decided to leave but stopped at reception to share my frustration and used "cuss" words and i was the met with attitude since referring to the situation as shitty. Vet rushed in to see me, no introduction, this was not the same vet Id met previously, she referred to my cat as wrong gender...did she ever look at her chart??? Listened to her heart, swabbed he... read more

Ms C. 

on Yelp

2 years ago

Olivia, the front office little girl, is rude. She is very unprofessional and has no customer service skills. When asked a question, she responds with sarcasm. The receptionist is to be the face of the office. Olivia should not be the first person a customer sees. I highly recommend that this company select their employees who are an asset to their company. Not a little kid with no customer service skills or respect. She blends in very well with this new generation. I give this front office poor reviews today due to her atti... read more

Breana N. 

on Yelp

2 years ago

DO NOT TAKE YOUR ANIMAL HERE. If I could give zero stars, I would. This establishment is responsible for an overdose of medication and giving my dog neurological issues that led to a $6,000 visit to an emergency vet. They refuse to refund me for the visit and medications given and have been giving me the run around for 3 months and now refuse to speak to me. If you love your animal, I beg you, do not bring them here. 

Josie R. 

on Yelp

3 years ago

I have been coming to East Valley pet hospital for some time now for all my pets, I personally love Dr. Graham, she is amazing. However, I really needed to get my sick pet in either via walk in or whatever they could have scheduled me for I would have taken whatever they gave me. After explaining the situation of my pupp they said, well we can get you in on Friday, mind you it was Monday! After i clearly explaind the seriousness of my dog...they really could care less if you been a patient for 1 day or 10 years.. they didn'... read more

James S. 

on Yelp

3 years ago

5 different times over the past several Yeats we have takin our dogs ( pups and full grown) here when dogs are not feeling well etc.. this place is a joke . they are quick to admit your dog only to take his temp and offer x rays and prescribe meds and of course take your money and then send you home in which we find out dog is still sick so we call and they say we need to take him/ her to e.r. vet.. they should have said this to begin with.. WHAT A JOKE.. DONT WASTE YOUR TIME OR MONEY ON THIS PLACE. 

Robert S. 

on Yelp

3 years ago

Do not take your dog to this veterinarian for teeth cleaning. I was quoted over $2,000 for a Level 4 Cleaning including anesthesia care and several extractions for my small dog. I shopped around and ended up getting the same exact treatment protocol for less than half of this price at another reputable vet in Yucaipa. Do your research. 

Carleton L. 

on Yelp

3 years ago

After several years of treating our dog, when it was time to put him down, this Vet said they didn't have time to perform the procedure. Unbelievable.