This profile has been claimed by the business owner or representative.
Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Theirs no place like home but this will do The toilet seal had a slow leak but I liked the room. Met my friends here and hung out. Really didn't need to leave the property. Quiet
Very Good No anti slip mats in tub
Business response:
Thank you for taking the time to share your feedback with us, Cyndy! We are glad to hear that you had a very good overall experience during your stay with us. However, we are truly disappointed to hear about the missing anti-slip mats in the tub. We sincerely apologize for this inconvenience, as this is certainly something that should have been in place during your visit. Please know that we are taking your concern seriously and will be addressing this matter right away to ensure it is resolved promptly. Your feedback is inc... read more
I like the property and will return in the future. The shower water in our guests room on the 22nd floor, went out mid shower. She had to use sink water in a cup to rinse off. Location, clean, lots of activity, good restaurants
Business response:
We're pleased to hear you enjoyed your stay at Eldorado Resort Casino and that you appreciated our location, cleanliness, and the variety of restaurants and activities we have to offer. It truly means a lot to us to know that you had an overall positive experience and that you plan to return in the future. However, we sincerely apologize for the inconvenience your guest experienced with the shower water going out mid-shower in the room on the 22nd floor. We understand how frustrating and uncomfortable that situation must ha... read more
Wonderful
Exceptional Everything was perfect. 3 min walk from brighterdaze festival grounds
Business response:
Thank you for sharing your experience, Thomas! We are absolutely thrilled to hear that everything was perfect during your stay with us. It's wonderful to know that our location worked out so great for your visit to the Brighterdaze Festival, making it just a quick and convenient 3-minute walk to the festival grounds. We hope to welcome you back again soon!
Very Good
Wonderful A microwave. Policy is usually based on safety so understood. The people, place and the city. Very pleasant!
Business response:
We are so happy to hear that you had a wonderful experience with us! It truly warms our hearts to know that you enjoyed the people, the place, and the beautiful city. We take great pride in ensuring that our guests have a pleasant and memorable stay, and it is always rewarding to hear such kind words. We also appreciate your understanding regarding our microwave policy. We understand it may be a consideration for our guests, and we are grateful for your patience and comprehension in this matter. Your kind words truly mean a ... read more
Pleasant
Comfort- Good Food - Good Service Traffic in the down town area we arrived around commute time. Parking structure can be a little tricky getting in and out. We had breakfast in the Coffee shop food was excellent. We also had dinner at Gordon Ramsey's Fish Pub again food was excellent. We had a wonderful room with a great view. All the essentials were there. Convenient to the elevators. Nice but small pool area perfect for our needs. Never had to leave the hotel, which is what we wanted. Stayed here on our way to Lake Tahoe a... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,289 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.