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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
My stay at Eldorado was actually very pleasant. The hotel offers great value, and the rooms are taken care of daily, which I appreciated. Overall, the hotel is pretty good and in a great location—you can walk to just about everything. There are also restaurants inside the hotel, and because it’s connected to other hotels in the area, it’s extremely convenient. If you prefer not to go outside, you really don’t have to. The only thing I’d mention is at check out gentleman at the front desk could’ve been a bit friendlier and mo... read more
Business response:
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on the state of the hotel, rooms, and overall convenience of the casino and hotel! Your comments about our front desk agent have been noted, we appreciate your honest input! Thank you for leaving such a detailed review with both the pros and cons of your stay, we hope to see you again soon!
Elevators at the hotel took about 20 minutes from our room floor. Room could have been cleaner. Popcorn and crumbs from the last guest were under the bedside.
Business response:
Thank you for staying with us and leaving a review! We will take note for feedback on the elevators and state of the room. Your detailed feedback helps us identify areas where we need to improve to better serve our guests in the future. Thank you. :)
Room was great staff were good.
Business response:
Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!
Excellent
Business response:
Thank you for your excellent review! We're glad you enjoyed your stay and we hope to see you again soon!
Staff was great i did enjoy my stay
Business response:
Thank you for your review! We're sincerely glad you enjoyed your stay. The team appreciates your feedback about the staff and hope to see you again soon!
yes
Business response:
Thank you for your review!
The safe didn't work. Number one number two. It's a refrigerator. Did not work either. The free coffee and water was okay
Business response:
Please accept our apologies for any negative experience you had at our casino and hotel. Thank you!
Very slow
Business response:
Please accept our apologies for any negative experience you had at our casino and hotel. Thank you!
The room was realy neat and clean with classy ferniture. I met reception desk's staff. She was very helpful and corteous. I also needed some technical help in room, again the staff of that department were very helpful. I did not use spa or pool or other aminities and can not judge them.
Business response:
Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,319 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.