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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
housekeeping was excellent
Loved our stay here! Every staff member we encountered was so helpful and friendly and welcoming. The property was quite big and we got lost a few times overall it was a great experience. I visited in April and I’m rebooking for July. All the food we had there in a different restaurants were excellent.
Business response:
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on the staff, overall experience, and restaurant selection! We take guest input seriously and can't wait to see you again soon!
We were very upset that we didn't have hot water for showers and our room was never cleaned while we were there
The room was nice, the property was great with plenty of options to eat. However the downfall of my room was the AC, we even had engineering come and check it out, it worked for about 8hrs and then it decided to not work as good. Honestly I wish there was a way to crack or have a fan in the window to pull in the fresh air. Then moving on to food, the central Cafe was delicious we order it from our room, and would definitely do it again.
great staff
I didn't like the early check-in fee of $56, so we waited until 2:30 for courtesy "free" check-in. Also didn't like that the shower head was about 18 inches too low. If I decided to wash my hair, I'd have to squat to rinse!! Two hairs in the bathroom that weren't mine! The air conditioner made a rattling noise ALL NIGHT! Ugh! The sink drain glubbed constantly - kinda creepy. The remote control needed newer batteries. The bed was like sleeping on a marshmellow - VERY SOFT. Not good for old peeps with bad backs! Othe... read more
This hotel shouldn't be rated in the 8s, I would give it a 7 at best. It is very convenient location though and the 3 casinos are all intertwined. You can walk between all three without even hardly noticing that you did.
Crew
Business response:
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on our staff! We take guest input seriously and we hope to see you again soon!
Central to downtown Reno... walking distance to good restaurants
Business response:
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on the location and our restaurants. We take guest input seriously and we hope to see you again soon!
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4 star rating with 24,888 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.