Eldorado Resort Casino

3.9

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

3.924,258 reviews

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Sandi

a day ago

Not worth the cost We were to have joining rooms but after waiting for hours for our 2nd room to be cleaned it was given to someone else. The original person that checked us in was great, the 2nd lady that gave our connecting room to someone else was rude and unfriendly. Very disappointed with her and how we were treated. The hotel hallways were dingy but the beds were comfortable. The casino is nice. It was very expensive for 2 nights, 2 rooms (Hot August Nights) we booked a year in advance and we were not treated well. Wou... read more

Walter

a day ago

Good

Diaz

3 days ago

Wonderful

Hunter

3 days ago

Wonderful

Boyd

4 days ago

Friendly. Would return The first room we were offered had no view despite paying for it Lots of choices round about and the view

Business response:

Thank you for taking the time to share your feedback with us, Boyd! We truly appreciate your kind words about our friendly service, and we are so glad to hear that you would consider returning to stay with us again. We have noted your concern regarding the room view issue, and we sincerely regret that the first room you were offered did not meet the view expectations you had paid for. That is certainly not the experience we want for our guests, and we are sorry for the inconvenience this may have caused. On a positive note, ... read more

Ahmet

4 days ago

A clean and comfortable stay that could be even better with a few modern updates. Although everything was clean and functional, some of the furniture and fixtures felt quite dated, with a 1970s–80s style. I understand this is fairly common in older properties in America, but I think some updates and modernization would make the place much more comfortable and attractive. The property was clean, comfortable, and very functional. I had a pleasant stay and everything I needed was available. The check-in and check-out process wa... read more

Business response:

Thank you so much for taking the time to share your detailed feedback, Ahmet! We truly appreciate your honest and thoughtful review. We are really glad to hear that you found the property clean, comfortable, and functional, and that everything you needed was available during your stay. It is also wonderful to know that the check-in and check-out process was easy and convenient for you. We appreciate your understanding regarding the older style of some of our furniture and fixtures, and we genuinely value your suggestions on ... read more

Mylar

4 days ago

Very Good All the machines are tight nothing was really winning tables were packed I wish the food courts would have had better choices it lacked a good burger joint like Johnny rockets Habit is no good and a couple of the clubs and restaurants were closed I like how all the casinos are connected together the room was decent and clean so cool that it was smoking as well. Brew bros was great

Business response:

Thank you for taking the time to share your detailed feedback with us, Mylar! We truly appreciate you bringing these things to our attention. We're sorry to hear that the machines felt tight and that the tables were packed during your visit. We also understand your disappointment with the food court options, and we hear you on wanting a better burger joint selection — your feedback about the dining choices is something we are actively working on improving. We regret that some of the clubs and restaurants were closed during y... read more

Dean

5 days ago

I thought it was okay I probably won't stay there again I thought it was a little pricey but not too bad they had a lot of things closed and I thought valet parking should have been free if I stayed there they charge you $15 we're all other casinos and hotels and Reno do not yeah The location is okay

Business response:

Thank you for taking the time to share your feedback with us, Dean. We truly appreciate you staying with us and letting us know about your experience. We are sorry to hear that your stay did not fully meet your expectations and that you felt the pricing was a bit high. We also understand your frustration regarding the valet parking charges, and we appreciate you bringing that to our attention. We also regret that some of our amenities were not available during your visit, as we know that can be disappointing. We are glad to ... read more