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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional Very friendly and clean.
Business response:
Thank you so much, Carol! We're truly thrilled to hear that you found our team friendly and enjoyed the clean environment during your stay. It means a great deal to us to know that both our staff and the cleanliness of our space made a positive impression on you. We hope to have the pleasure of welcoming you back again soon!
Exceptional Liked everything Everything
Business response:
Thank you so much, Alfred! We are absolutely thrilled to hear that you enjoyed everything about your stay with us. It truly means the world to us to know that every aspect of your experience left such a positive impression. Your kind words and exceptional rating are incredibly encouraging for our entire team. We truly hope to have the pleasure of welcoming you back again soon!
Fun quick trip Millies want open for dinner Bakery
Business response:
Thank you so much for taking the time to share your feedback about your quick trip with us! We're glad you got to enjoy the bakery during your stay. We do apologize that Millie's was not open for dinner during your visit, and we understand that may have been a bit disappointing. We hope that doesn't deter you from visiting us again, and that next time you'll get the full experience, including dinner at Millie's. We truly appreciate your visit and look forward to welcoming you back soon!
Wonderful
Good
Good room temperature never cooled below high 70s nice room, good food, good entertainment
Business response:
Thank you for taking the time to share your feedback with us, Allan. We truly appreciate it and take all feedback very seriously. We sincerely regret to hear that the room temperature was not up to your expectations and that it never cooled below the high 70s during your stay. We understand how important a comfortable room temperature is for a pleasant and restful experience, and we are sorry that this aspect of your stay fell short. On a brighter note, we are genuinely glad to hear that you enjoyed the room itself, the food... read more
Good
Thank you Clean I like everything
Business response:
We are delighted to hear you enjoyed your stay, Gustavo! Cleanliness is a priority for us. We look forward to welcoming you back soon.
Safe, clean space for a pass through Reno Room was clean and comfortable. However, bathroom sink did not drain well. The rooms and casino are dated, which they acknowledged as being under "update". Room rate fine, but "resort" fee for one night stay was excessive.
Business response:
Thank you so much for taking the time to share your experience with us, Jaime. We truly appreciate your honest and thoughtful review. We are glad to hear that the room was clean and comfortable, and that it served as a safe and convenient stop during your time in Reno. That means a lot to us. We sincerely apologize for the inconvenience with the bathroom sink not draining well. This is certainly not the experience we want for our guests, and we will be sure to pass along your feedback to our team so that it can be looked in... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 3.9 star rating with 24,181 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.