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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Pleasant 1. Wifi was never any good. You'd think with a resort fee the wifi would be phenomenal. 2. When we checked in only smoking rooms were available. So we had to move all of our stuff the next day into a non-smoking room once others checked out. Cost and location. Free parking.
Business response:
Thank you for taking the time to share your feedback with us, Shahab. We sincerely apologize for the inconvenience you experienced with the WiFi during your stay. We completely understand your frustration, especially given the resort fee, and we agree that the WiFi experience should have been much better for you. We are actively working to improve our WiFi connectivity to ensure a more seamless experience for our guests. We also want to express our sincere apologies for the room situation upon your check-in. We understand h... read more
Wonderful No hot tiub. Very quiet. Comfortable beds.
Business response:
Thank you for sharing your experience, Gray! We're glad you enjoyed the quiet atmosphere and comfortable beds.
Very Good
Not worth the cost We were to have joining rooms but after waiting for hours for our 2nd room to be cleaned it was given to someone else. The original person that checked us in was great, the 2nd lady that gave our connecting room to someone else was rude and unfriendly. Very disappointed with her and how we were treated. The hotel hallways were dingy but the beds were comfortable. The casino is nice. It was very expensive for 2 nights, 2 rooms (Hot August Nights) we booked a year in advance and we were not treated well. Wou... read more
Good
Wonderful
Wonderful
Friendly. Would return The first room we were offered had no view despite paying for it Lots of choices round about and the view
Business response:
Thank you for taking the time to share your feedback with us, Boyd! We truly appreciate your kind words about our friendly service, and we are so glad to hear that you would consider returning to stay with us again. We have noted your concern regarding the room view issue, and we sincerely regret that the first room you were offered did not meet the view expectations you had paid for. That is certainly not the experience we want for our guests, and we are sorry for the inconvenience this may have caused. On a positive note, ... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,278 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.