Eldorado Resort Casino

4.0

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

4.024,942 reviews

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Pam

2 weeks ago

I didn't like the early check-in fee of $56, so we waited until 2:30 for courtesy "free" check-in. Also didn't like that the shower head was about 18 inches too low. If I decided to wash my hair, I'd have to squat to rinse!! Two hairs in the bathroom that weren't mine! The air conditioner made a rattling noise ALL NIGHT! Ugh! The sink drain glubbed constantly - kinda creepy. The remote control needed newer batteries. The bed was like sleeping on a marshmellow - VERY SOFT. Not good for old peeps with bad backs! Othe... read more

Business response:

Thank you for staying with us and leaving a review! We appreciate your comment on the near ice machine and the nice coffee machine. We also note your feedback regarding the room cleanliness, check in experience, the loud AC, bathroom condition, and dead remote. Your detailed feedback helps us identify areas where we need to improve to better serve our guests in the future. Thank you. :)

Thomas

2 weeks ago

This hotel shouldn't be rated in the 8s, I would give it a 7 at best. It is very convenient location though and the 3 casinos are all intertwined. You can walk between all three without even hardly noticing that you did.

Business response:

Thank you for staying with us and leaving a review! We appreciate your comment on the location. Your detailed feedback helps us identify areas where we need to improve to better serve our guests in the future. Thank you. :)

Larry

2 weeks ago

Crew

Business response:

Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on our staff! We take guest input seriously and we hope to see you again soon!

Rajpaul

2 weeks ago

Central to downtown Reno... walking distance to good restaurants

Business response:

Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on the location and our restaurants. We take guest input seriously and we hope to see you again soon!

Bernice

2 weeks ago

Room a little dated but very clean. Elevator carpets can use new carpeting. I was very happy to see they still had Valet service. A lot of casinos no longer offer this service which is unfortunate. Would definitely stay here again.

Business response:

Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on the room cleanliness, and valet experience. We take guest input seriously and we hope to see you again soon!

Christopher

3 weeks ago

Clean room for smoking room

Business response:

Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!

Shelly

3 weeks ago

We stayed 2 nights in a

Business response:

Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!

Carolyn

3 weeks ago

The mattress were Way To Soft. I had to use a tens machine every morning just to stop the pain.

Business response:

Thank you for staying with us and leaving a review! We appreciate your comment on the too soft mattress. Your detailed feedback helps us identify areas where we need to improve to better serve our guests in the future. Thank you. :)

Jarvis

3 weeks ago

The stay in room was okay however, by me being non - smoker I could still smell the smoke of cigarettes and the smell of in my clothes which made my stay not too pleasant.

Business response:

Thank you for staying with us and leaving a review! We appreciate your comment on the smell of smoke. Your detailed feedback helps us identify areas where we need to improve to better serve our guests in the future. Thank you. :)