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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Nice place to visit and clean
Business response:
Thank you for your rating! We’re glad you enjoyed your stay. It's great to hear you found our hotel and casino nice and clean! We hope to see you again soon.
The room was comfortable but the cleaning is not great. There was old food on the counter and the toilet had not been cleaned and was definitely in need of it. Other than that everything else was great.
Business response:
Please accept our apologies for any negative experience you had at our casino and hotel. Your feedback towards the cleanliness and state of your room helps us improve our guest’s experience. We appreciate your comments towards the comfortability of the room. Thank you for the review!
Room was ok. Looks old and worn out. We had to ask for clean eating utensils three times as there was food still on them. We finally used a clean spoon to eat our breakfast.
The parking garage elevator didn’t work. My disabled husband had to walk down 6 flights of stairs
Good times
Business response:
Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!
Good stay
Didn't visit pool or spa. Everything was great. Maybe I am saying that because I won 500 bucks? PS: I like the older showers they have more water pressure.
Business response:
Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!
The room was spotless. The security staffs were really helpful finding my way around the hotel. Great stayvall around. Thank you
Business response:
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on our room. security service, and overall stay! We take guest input seriously and we hope to see you again soon!
Sheets were scratchy, only had 2 pillows per bed and AC did not work well. Carpet is old, really need to update.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,430 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.