Eldorado Resort Casino

4.1

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

4.124,383 reviews

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Irma

a week ago

Fantastic stay. The room was excellent Cleaned location

Business response:

Thank you so much for taking the time to share your experience, Irma! We are absolutely thrilled to hear that you had a fantastic stay with us. It's wonderful to know that you found the room excellent and that you appreciated the cleanliness of our location. Your kind words truly mean a lot to us, and we are so glad that everything met your expectations during your visit. We hope to have the pleasure of welcoming you back again soon!

Mia

a week ago

Love the location! Called housekeeping for more coffee/ supplies. I was told that it's complimentary and they charge $3 for additional supplies. The location was outstanding

Business response:

Thanks, Mia! We're so thrilled to hear that you loved our location and found it outstanding! We truly appreciate you taking the time to share your experience with us. We also want to acknowledge your feedback regarding the housekeeping supplies and the $3 charge for additional items beyond the complimentary ones. We understand that this may have come as a surprise during your stay, and we appreciate you bringing it to our attention. Your feedback is truly valuable to us, and we hope that overall, your stay was a pleasant one... read more

Sandra

a week ago

Un fin de semana cómodo relajado y si. Estrés Todo bien pues lo único sería ganar más en el casino Me encantó todo personal amable las instalaciones muy limpias el personal a da limpiando desde temprano y las habitaciones súper limpias muy bien

Business response:

We are absolutely delighted to hear that you enjoyed such a comfortable and relaxing weekend with us, Sandra! It truly warms our hearts to know that your stay was stress-free and that you had a wonderful time overall. Your kind words about our friendly staff mean so much to us, as our team works incredibly hard to ensure every guest feels welcome and well taken care of. We are especially glad to hear that you noticed the cleanliness of our facilities and rooms — our housekeeping team takes great pride in maintaining spotless... read more

Sean

2 weeks ago

Theirs no place like home but this will do The toilet seal had a slow leak but I liked the room. Met my friends here and hung out. Really didn't need to leave the property. Quiet

Cyndy

2 weeks ago

Very Good No anti slip mats in tub

Business response:

Thank you for taking the time to share your feedback with us, Cyndy! We are glad to hear that you had a very good overall experience during your stay with us. However, we are truly disappointed to hear about the missing anti-slip mats in the tub. We sincerely apologize for this inconvenience, as this is certainly something that should have been in place during your visit. Please know that we are taking your concern seriously and will be addressing this matter right away to ensure it is resolved promptly. Your feedback is inc... read more

Mark

2 weeks ago

I like the property and will return in the future. The shower water in our guests room on the 22nd floor, went out mid shower. She had to use sink water in a cup to rinse off. Location, clean, lots of activity, good restaurants

Business response:

We're pleased to hear you enjoyed your stay at Eldorado Resort Casino and that you appreciated our location, cleanliness, and the variety of restaurants and activities we have to offer. It truly means a lot to us to know that you had an overall positive experience and that you plan to return in the future. However, we sincerely apologize for the inconvenience your guest experienced with the shower water going out mid-shower in the room on the 22nd floor. We understand how frustrating and uncomfortable that situation must ha... read more

Guadalupe

2 weeks ago

Wonderful

Thomas

2 weeks ago

Exceptional Everything was perfect. 3 min walk from brighterdaze festival grounds

Business response:

Thank you for sharing your experience, Thomas! We are absolutely thrilled to hear that everything was perfect during your stay with us. It's wonderful to know that our location worked out so great for your visit to the Brighterdaze Festival, making it just a quick and convenient 3-minute walk to the festival grounds. We hope to welcome you back again soon!