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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Yes
Business response:
Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!
Rooms were clean and spacious. Staff was very helpful and kind.
Business response:
Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!
Loved the room! The staff was amazing, too!
Business response:
Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!
Clean suite , helpful staff good Restaurants
Business response:
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on our staff, restaurants and your stay! We take guest input seriously and we hope to see you again soon!
The bar at Gordon Ramsey was excellent!
Business response:
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on Gordon Ramsey bar! We take guest input seriously and we hope to see you again soon!
Our stay had both positives and some significant issues. Parking garage: only 2 of 3 elevators were working, causing long waits. Check-in was smooth, and the front desk staff was friendly and helpful. The biggest issue was the hotel elevators. For most of our 3-night stay, only 2 of 6 were working. On checkout day, we waited 15 minutes on the 14th floor. When I called the front desk, I was told only 1 elevator was operational. We could also hear what sounded like someone stuck in an elevator. With a flight to catch, we had n... read more
Business response:
Thank you for staying with us and leaving a review! We appreciate your comment on the positive side of your stay as well we do sincerely apologize for any inconvenience this may have caused you during your stay with us. We also note your feedback regarding on the elevators and AC issues we take. Your detailed feedback helps us identify areas where we need to improve to better serve our guests in the future. Thank you. :)
Room was clean. But shower bath was very slow draining.
Business response:
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on the bathrooms. We take guest input seriously and we hope to see you again soon!
Great experience, staff was very helpful throughout our stay.
Business response:
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on your stay We take guest input seriously and we hope to see you again soon!
Clean room
Business response:
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on our clean rooms! We take guest input seriously and we hope to see you again soon!
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4 star rating with 24,819 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.