Eldorado Resort Casino

4.1

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

4.124,079 reviews

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Allan

a week ago

Good room temperature never cooled below high 70s nice room, good food, good entertainment

Business response:

Thank you for taking the time to share your feedback with us, Allan. We truly appreciate it and take all feedback very seriously. We sincerely regret to hear that the room temperature was not up to your expectations and that it never cooled below the high 70s during your stay. We understand how important a comfortable room temperature is for a pleasant and restful experience, and we are sorry that this aspect of your stay fell short. On a brighter note, we are genuinely glad to hear that you enjoyed the room itself, the food... read more

Oswaldo

a week ago

Good

Gustavo

a week ago

Thank you Clean I like everything

Business response:

We are delighted to hear you enjoyed your stay, Gustavo! Cleanliness is a priority for us. We look forward to welcoming you back soon.

Jaime

a week ago

Safe, clean space for a pass through Reno Room was clean and comfortable. However, bathroom sink did not drain well. The rooms and casino are dated, which they acknowledged as being under "update". Room rate fine, but "resort" fee for one night stay was excessive.

Business response:

Thank you so much for taking the time to share your experience with us, Jaime. We truly appreciate your honest and thoughtful review. We are glad to hear that the room was clean and comfortable, and that it served as a safe and convenient stop during your time in Reno. That means a lot to us. We sincerely apologize for the inconvenience with the bathroom sink not draining well. This is certainly not the experience we want for our guests, and we will be sure to pass along your feedback to our team so that it can be looked in... read more

Nephateri

a week ago

Wonderful N/A Very beautiful and conveniently located.

Business response:

Thank you immensely, Nephateri! We are delighted to hear you found Eldorado Resort Casino beautiful and conveniently located. We hope to welcome you back soon!