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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The room was nice, the property was great with plenty of options to eat. However the downfall of my room was the AC, we even had engineering come and check it out, it worked for about 8hrs and then it decided to not work as good. Honestly I wish there was a way to crack or have a fan in the window to pull in the fresh air. Then moving on to food, the central Cafe was delicious we order it from our room, and would definitely do it again.
Business response:
Thank you for staying with us and leaving a review! We appreciate your comment on the nice room, and your wonderful experience with one of the restaurants on property. We also note your feedback regarding the AC in your room was not working properly during your stay. Your detailed feedback helps us identify areas where we need to improve to better serve our guests in the future. Thank you.
great staff
Business response:
Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!
I didn't like the early check-in fee of $56, so we waited until 2:30 for courtesy "free" check-in. Also didn't like that the shower head was about 18 inches too low. If I decided to wash my hair, I'd have to squat to rinse!! Two hairs in the bathroom that weren't mine! The air conditioner made a rattling noise ALL NIGHT! Ugh! The sink drain glubbed constantly - kinda creepy. The remote control needed newer batteries. The bed was like sleeping on a marshmellow - VERY SOFT. Not good for old peeps with bad backs! Othe... read more
Business response:
Thank you for staying with us and leaving a review! We appreciate your comment on the near ice machine and the nice coffee machine. We also note your feedback regarding the room cleanliness, check in experience, the loud AC, bathroom condition, and dead remote. Your detailed feedback helps us identify areas where we need to improve to better serve our guests in the future. Thank you. :)
This hotel shouldn't be rated in the 8s, I would give it a 7 at best. It is very convenient location though and the 3 casinos are all intertwined. You can walk between all three without even hardly noticing that you did.
Business response:
Thank you for staying with us and leaving a review! We appreciate your comment on the location. Your detailed feedback helps us identify areas where we need to improve to better serve our guests in the future. Thank you. :)
Crew
Business response:
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on our staff! We take guest input seriously and we hope to see you again soon!
Central to downtown Reno... walking distance to good restaurants
Business response:
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on the location and our restaurants. We take guest input seriously and we hope to see you again soon!
Room a little dated but very clean. Elevator carpets can use new carpeting. I was very happy to see they still had Valet service. A lot of casinos no longer offer this service which is unfortunate. Would definitely stay here again.
Business response:
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on the room cleanliness, and valet experience. We take guest input seriously and we hope to see you again soon!
Clean room for smoking room
Business response:
Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!
We stayed 2 nights in a
Business response:
Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4 star rating with 24,906 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.