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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good The bathroom was in need of upgrading. Really low toilet and shower was showing its age. The hotel was amazing. Our room was very nice.
Business response:
Sorry to hear the bathroom felt a little dated, Terri — we appreciate you flagging that, as it's really helpful feedback for us to consider. We're so glad to hear that your room was very nice and that the hotel overall left such a great impression on you. It means a lot to know you had an amazing stay, and we hope to welcome you back again in the future!
Relaxing It was convenient to have access to 3 different casinos without having to go outside
Business response:
Thanks, Albert! Easy access to 3 casinos without stepping outside — glad that made your stay relaxing and convenient. It's always great to hear that our location and layout contributed to such a seamless and enjoyable experience. We hope to welcome you back again soon!
Fair Vlaue not great anymore. They should give you some free coupons. Value pack. Not just a reward No pay per view. Restaurants close to early The location and cleanliness.
Business response:
Thanks for sharing your thoughts with us, Rick. We really value hearing from our guests, as it helps us keep making your experience even better. We’ve noted your points regarding value, dining hours, and entertainment, and we totally get why those matter for a great stay. Your ideas on packages and perks are helpful, and we’ll be sure to share them with our team. We hear your frustrations about the dining and activity schedules, and we’re looking into them. On the bright side, we’re so glad you enjoyed our location and the c... read more
Good
2 nights in Reno Clean, comfortable room. We enjoyed the quiet pool area.
Business response:
Thank you for sharing your experience, Katie! We are delighted to hear you enjoyed the clean, comfortable room and quiet pool area during your stay. It is always wonderful to know that our guests are able to relax and unwind during their time with us. We hope your two nights in Reno were truly memorable, and we look forward to welcoming you back for another great stay in the future!
Exceptional
Good Toilet was cracked and leaking water.
Business response:
Thank you for sharing your experience, Mcdaniel. We regret the cracked, leaking toilet and sincerely apologize for the inconvenience this caused during your stay. This is certainly not the standard we strive to maintain for our guests, and we appreciate you bringing it to our attention so that we can address it promptly.
Loved the stay would book again in the future Bed topping was little uncomfortable. Bottom sheet pinched up leaving you laying on a fold Location is nice friendly staff clean rooms
Business response:
We're sorry to hear that the bedding wasn't as comfortable as it should have been, Anthony — we appreciate you bringing that to our attention. We'll certainly take your feedback on board to ensure our guests have the best possible sleep experience. On the bright side, we're so glad to hear that you enjoyed the location, found our staff friendly, and appreciated the cleanliness of your room. It truly means a lot to us to know that those aspects of your stay stood out in a positive way. We'd love to welcome you back in the fut... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,596 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.