Eldorado Resort Casino's cover image

This profile has been claimed by the business owner or representative.

Eldorado Resort Casino

4.1

About this business

Location details

345 N Virginia St, Reno, NV, 89501, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.124,347 reviews
Select a rating
sandra's profile image
sandra 
6 days ago

Great size room. Good service. Good function with refrig.good restaurants, gift shops and cafes. Cigarette smoke on the gaming floor can be tough downstairs. Elevators not running is an issue on busy weekend. Enjoyed our stay 

Business response:

Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on both the pros and cons of the casino and hotel! We're glad you enjoyed the food, restaurants, and shops, We hope the inconvenience of the smoke and the elevators didn't take away from your stay. We hope to see you again soon! 

Geraldo's profile image
Geraldo 
a week ago

My stay at Eldorado was actually very pleasant. The hotel offers great value, and the rooms are taken care of daily, which I appreciated. Overall, the hotel is pretty good and in a great location—you can walk to just about everything. There are also restaurants inside the hotel, and because it’s connected to other hotels in the area, it’s extremely convenient. If you prefer not to go outside, you really don’t have to. The only thing I’d mention is at check out gentleman at the front desk could’ve been a bit friendlier and mo... read more

Business response:

Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on the state of the hotel, rooms, and overall convenience of the casino and hotel! Your comments about our front desk agent have been noted, we appreciate your honest input! Thank you for leaving such a detailed review with both the pros and cons of your stay, we hope to see you again soon! 

Tiffany's profile image
Tiffany 
a week ago

Elevators at the hotel took about 20 minutes from our room floor. Room could have been cleaner. Popcorn and crumbs from the last guest were under the bedside. 

Business response:

Thank you for staying with us and leaving a review! We will take note for feedback on the elevators and state of the room. Your detailed feedback helps us identify areas where we need to improve to better serve our guests in the future. Thank you. :) 

Randy's profile image
Randy 
a week ago

Room was great staff were good. 

Business response:

Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon! 

Ludvenson Pouchy's profile image
Ludvenson Pouchy 
a week ago

Excellent 

Business response:

Thank you for your excellent review! We're glad you enjoyed your stay and we hope to see you again soon! 

Courtney's profile image
Courtney 
a week ago

Staff was great i did enjoy my stay 

Business response:

Thank you for your review! We're sincerely glad you enjoyed your stay. The team appreciates your feedback about the staff and hope to see you again soon! 

ANTONIO's profile image
ANTONIO 
a week ago

yes 

Business response:

Thank you for your review! 

Raymond's profile image
Raymond 
a week ago

The safe didn't work. Number one number two. It's a refrigerator. Did not work either. The free coffee and water was okay 

Business response:

Please accept our apologies for any negative experience you had at our casino and hotel. Thank you! 

Robert's profile image
Robert 
a week ago

Very slow 

Business response:

Please accept our apologies for any negative experience you had at our casino and hotel. Thank you! 

Frequently asked questions about Eldorado Resort Casino

How is Eldorado Resort Casino rated?

Eldorado Resort Casino has a 4.1 star rating with 24,347 reviews. 

When is Eldorado Resort Casino open?

Eldorado Resort Casino is closed now. It will open at 12:00 p.m.