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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Everything was great and everyone was very helpful.
Business response:
Thank you for your rating and we are glad you enjoyed your stay with us. We look forward to seeing you again soon!
Everything from the beginning was great, the emails to check in to the staff all throughout the trip. Only delay was one machine that was not working, took a little bit longer than expected to find someone to help, but all in all a great stay! Oh yeah didn’t win anything but you can’t be that lucky lol
Business response:
Thank you for your review and we are glad you enjoyed your stay with us. We look forward to seeing you again soon!
Very good service
Business response:
Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!
Good stay
Business response:
Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!
housekeeping was excellent
Business response:
Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!
Loved our stay here! Every staff member we encountered was so helpful and friendly and welcoming. The property was quite big and we got lost a few times overall it was a great experience. I visited in April and I’m rebooking for July. All the food we had there in a different restaurants were excellent.
Business response:
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback on the staff, overall experience, and restaurant selection! We take guest input seriously and can't wait to see you again soon!
We were very upset that we didn't have hot water for showers and our room was never cleaned while we were there
Business response:
Thank you for your review and we sincerely apologize for any inconveniences you were met with during your stay! Your feedback helps us improve our guest experience. Thank you!
The room was nice, the property was great with plenty of options to eat. However the downfall of my room was the AC, we even had engineering come and check it out, it worked for about 8hrs and then it decided to not work as good. Honestly I wish there was a way to crack or have a fan in the window to pull in the fresh air. Then moving on to food, the central Cafe was delicious we order it from our room, and would definitely do it again.
Business response:
Thank you for staying with us and leaving a review! We appreciate your comment on the nice room, and your wonderful experience with one of the restaurants on property. We also note your feedback regarding the AC in your room was not working properly during your stay. Your detailed feedback helps us identify areas where we need to improve to better serve our guests in the future. Thank you.
great staff
Business response:
Thank you for your review! We're glad you enjoyed your stay. We hope to see you again soon!
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4 star rating with 24,942 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.