eleras group

David H 

on BBB

a year ago

Very upset about this company selling my 99 year old father a completely unsuitable 4 year mechanical protection insurance policy on a leased car with only ***** miles and on which he is cancelling lease and turning back car to company in one month. My father is hearing impaired and thought it was an expiring auto liability policy and he had to renew, not understanding it was a 4 year lease commitment, basically an extended warranty, for a car he is turning back in. Had they taken a second of their time to understand the sit... read more

Jeff W 

on BBB

2 years ago

Misleading & fraudulant mailing regarding expired factory warranty. Would not credit past reoccuring charges. 

Adrian H 

on BBB

2 years ago

************** as a representative of ********** in a warranty letter.Obvious scumballs, do not sent them a dime. 

Wanda M 

on BBB

2 years ago

I got a letter regarding coverage making me believe that i needed this coverage for insurance which when I called my insurance company they said they had never heard of their requirements. I gave them personal information that screwed up my banking information. I was told it would cost $199 to reinstate the insurance but they failed to say that it would cost over $200 plus monthly premium. Because of their deceitful information they have made my financial issues a nightmare! These people should not be allowed to contact anyo... read more

Queen E 

on BBB

2 years ago

this scam company sends out letters that look official. telling you to purchase a car warranty immediately. they are disgusting. 

Ca K 

on BBB

2 years ago

****, HEED WARNING, Received same letter, long story, convinced me (got me at a vulnerable time, lots going on). Agreed to $389 but made it sound like was for 1 year. Credit card didn't go thru because they said some don't, this particular one, LOL, which is widely accepted didn't, found that as questionable). Transferred me to another guy who asked for another form of payment. Gave him debit then i said now this is for a year, right? No, per month. I said no way i won't agree to that, so he knocked it down to $250 and $160 ... read more

Kevin W 

on BBB

2 years ago

They lied stating they were with *********** and that my warranty was about to expire. I thought I needed this. I was quoted, $350 the 1st payment, then $170, the rest of the payments. They claim they never told me that (I have the conversation recorded). So they tried to get me to pay $350 a month for 12months, thats more than a car payment. When I called to speak with someone, I was transferred 3 times, wasting 45 minutes. Then they tell me that I need to write a letter requesting my money back. It will take 6090 days. 

Andretta G 

on BBB

2 years ago

This Company is 100% Scam!!!! They people sell you a Non Existing Policy...They wants you to pay...but when a problem comes about they Will not fix it give you the run around but No intention on Helping you. PLEASE DON'T NOT PURCHASE NOTHING WITH THERE NAME ON IT. THIS IS A FRAUD COMPANY!!!! 

Ray D 

on BBB

2 years ago

Received a letter looking official with a fake check from the eleras group. Florida license ********. Went to the Florida registration for licenses there's no such number. They are from ******** but still must be licensed in *******. With a fake check on the bottom for $199 with my name and address I would like this to stop. So much deceptive advertising, out of hundreds of complaints on this better Business bureau website, no one does anything about it. Will anybody or can anybody do anything about it or is it just somethin... read more