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eleras group
- Auto Repair
- St Charles, MO
About this business
Location details
1708 S 5th St, St Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Please delete the one star that I had to enter to leave this review!These are scammers sending out misleading marketing mail about providing service warranties. They specifically format the pitch to appear as though they are affiliated with, or actually are the ********************** and I'm sure many other auto industry companies. They have my mailing address - how is that legal?This is mail fraud, and these clowns need to be prosecuted.
Business response:
To Whom This May ********** The Eleras Group, we take pride in offering transparent and legitimate services to our customers. We obtain consumer information from a a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners.If you call our customer service number @ ************, they will gladly assist you with removing your name from all future mailing campaigns.Thank you.
To everyone: report to the *** at *************************** if you were duped by the letter.I am the owner of a new vehicle. I received a letter in the mail owners received a letter in the mail from "vehicle services division" that said "RESPONSE TO THIS NOTICE REQUESTED." It made me think this was from Honda.The letter gives the impression that I NEED to call the number or I will lose my car warranty. That's what I believed.Calling the number revealed this is Eleras group and not my manufacturer. It's extremely deceptive ... read more
Business response:
To Whom This May ***************** obtain consumer information from a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners.This is simply an offer to extend coverage on your vehicle.Please call our customer service number @ ************ and they will gladly assist you with removing your name from our marketing campaign.Thank you.
I receive mailers for vehicle protection plans and the company name is no where in the letter or the envelope. I called to find out who they are and ***** at Eleras said yes it was. I told him I was looking at the letter and it did not. He said he is the only working there and has been for a long time so he knows he's right.After insulting me he still wanted my vin #.Unscrupulous to not have a company name and address on solicitations.
Business response:
To Whom This May ********** obtain consumer information from a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners. The letter your received is an offer to extend the coverage on your vehicle.As far as rude behaviour from a representative. We are sorry to hear that you had a negative experience. However we would like to clarify that we do not operate in the manner you described.All our calls are recorded for q... read more
The scum of the Earth. They should all be in prison.
Business response:
To Whom This May ********** obtain information from a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners. If you call our customer service department @ ************ they will gladly assist you with whatever worries you are experiencing.Thank you.
ZERO stars! Scam POS garbage company trying to trick you out of money. How they are not all in jail is beyond me. Beware and stay away!
Business response:
To Whom This May ***************** obtain consumer information from a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements and referral partners.If you call our customer service # @ ************ they will gladly assist you with removing your name from our mailing campaign.We apologize for any inconvenience.Thank you.
I am being harassed by this company! They have sent me postal mail about my Lexus stating my service contract is not activated. I called Lexus and they said my platinum service contract is activated with Lexus and to just ignore mail coming from Eleras Group ** license #********* do not know how ********************** got my address and info on my car. They need to STOP sending me mail constantly! Its harassment!
Business response:
To WHom This May ***************** obtain consumer information from a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners.Please call our xustomer service department @ ************ and they will gladly assist you with removing your name from our marketing campaign.We are sorry for any inconvenience this has caused.Thank you.
This company has sent me multiple letters stating :Our records indicate that you have not contacted us to have your vehicle service contract activated. We are informing you that if your factory warranty has expired, if you will be responsible for paying any repairs. However, if expire, you can still activate a service contract on your vehicle before its too late.It has all of their information and mine and seems legitimate to the untrained eye.I then proceeded to contact my Audi dealership that sold me my car. With a picture... read more
Received a letter, called to have my name removed from mail. I asked to speak with a supervisor was told by representative he needed my customer **. I asked where the ** was located He responded with if you have called before you should know where th ** is located. He then got extremely rude telling me he did not like my attitude. ******* was extremely rude very unprofessional. I called back only to be hung up on twice, the third time I was connected with a supervisor. My car has less the **** miles on it, if I decided to do... read more
Business response:
To Whom This May ******************** you for sharing your concerns about our company, Eleras Group. We are sorry to hear you had a negative experience. At Eleras Group we take pride in offering transparent and legitimate services to our customers. We genuinely value your feedback and would appreciate the opportunity to address your concerns directly. Please reach out to our customer service department @ ************ and they will gladly assist you with removing your name from our marketing campaign. Thank you.
If I could give zero stars, I would! I have been receiving multiple mailed correspondence from this company completely unsolicited. It would maybe not seem like a scam if they bothered to 1. Use my correct legal name. And 2. Used a car I even own! I get multiple weekly mailings about a car that I do not and have never owned. They even send checks which are obviously fake as well. Do not fall for this nonsense
Business response:
To Whom This May ***************** obtain consumer information from a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners. Please call our customer service department at ************ and they will gladly assist you with removing your name from our marketing campaign. We are sorry for any inconvenience this may have caused. Thank you.
Frequently asked questions about eleras group
How is eleras group rated?
eleras group has a 2.2 star rating with 787 reviews.
When is eleras group open?
eleras group is open now. It will close at 2:00 p.m.