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eleras group
- Auto Repair
- St Charles, MO
About this business
Location details
1708 S 5th St, St Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
It is the biggest scam out there. Why can these people be out there taking money from people who really do work
Business response:
To whom this may concern. We provide vehicle protection contracts for vehicles that are outside of factory coverage. If you would like to be removed from our mailing list, please provide us with your mailer ID# and we will have you removed. Thank you
They talked my father into a $2K warranty for a KEY FOB replacement. My dad and I called and talked to ****** on 3/29/22 to cancel this bogus warranty and this was by far the worst customer service experience I have ever had or witnessed. **** talked down to me and my dad..even suggesting that my dad was only doing this because I told him to. My elderly father told **** numerous times that he no longer wanted the warranty and after me being completely irate with **** he agreed to cancel the warranty. After being put on hold ... read more
We received a letter from Buick stating our 3 year /36K mile coverage was about to expire. The letterhead looked like it was official, so we called to extend our coverage. I took the car into Buick for it's standard oil change and tire rotation and the Service Rep to me that our car have a 96 Month /100K warranty on it with a zero deductible, so they would look everything over. I called Eleras Group yesterday to cancel our platinum coverage as I felt we were mislead by the advertisement they sent to our house, and it was lik... read more
FINALLY ******* took me off of their annoying mailing list. I hope. I called and she said she would. No company address on letter - suspicious. 4/19/22.
A scam company, They target the elderly, they talk real fast with there selling pitch, & in doing so the person gets confused. They say they are AAA ACCRETED, which is a lie. Trying to cancel & be refunded is a joke, they just keep talking over you, Be Firm & cancel!!
Fraudulent company offering vehical warranty by mail. Claiming final notice. Do not deal with this company. They will steal your financial information.
This ELERAS AUTOMOTIVE GROUP (they are in the St. Louis ***** appears to be a scam company. They do not indicate their name and address on the envelope, and on the letter they send to the people they want to reach.That is a VERY unusual business practice. Beware of this group, and do NOT start any business with them.
Business response:
To Whom This May ******** Eleras Group is a very real company that provides very real vehicle service contracts to consumers. The administrators that Eleras Group uses are all A rated with the BBB and pay out on claims. If you would like to be removed from the mailing list, you can contact us with the customer code on your notice at ************. We would be more than happy to remove you from the list so that you don't continue to get offers from our company. Thank you have a great day.
I received a letter that had a headline I thought was from ******* It said my extended coverage was expiring. Thought it strange as I know I had another year. They assured me it was from ******* They said this would extend it and if I changed my mind I could cancel within 30 days and no problem. I called to cancel and they high pressured me into extending payments. I thought it over and still do not want it. Tried to cancel. If they think you are purchasing they immediately answer but the minute you say cancel they put you o... read more
Two days after I signed up for Eleras extended warranty, I called to cancel and have my $150 down payment credited to my ***** I was hoping not to get ****** an account Exec, as I felt that she was **** and on the rude side when I spoke to her before. Instead I got ********!!! Im a senior, and in all my years of dealing with people on the phone, I have never been treated so rudely, talked to in such a diminishing tone, scolded for wanting to cancel and lectured to for so long. I kept my cool saying many times that I wAnted t... read more
Frequently asked questions about eleras group
How is eleras group rated?
eleras group has a 2.2 star rating with 787 reviews.
When is eleras group open?
eleras group is closed now. It will open on Monday at 8:00 a.m.