Embrace Pet Insurance's cover image
Claimed

This profile has been claimed by the business owner or representative.

Embrace Pet Insurance

4.9

About this business

Insurance Plans Designed with You and Your Pets in Mind All of your pet’s unexpected accidents & illnesses are covered with Embrace’s one simple yet comprehensive pet insurance plan. Personalize your policy by selecting the annual maximum, annual deductible, and reimbursement percentage that fit your budget and needs. 

Location details

4530 Richmond Rd, Cleveland, OH, 44128, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.99,142 reviews
Select a rating
Joan W's profile image
Joan W 
2 years ago

Embrace Pet insurance has been great to us. I have 2 dogs insured for quite some time. They are the better of the insurances out there, and I have had at least 2 other pet insurances in the past and were not satisfied with their customer service. Embrace has GREAT customer service!!! I would highly recommend them. 

Business response:

We are so glad to hear that you have been happy with your Embrace policy. If we can help with any questions, please let us know! 

Johana D's profile image
Johana D 
2 years ago

Wonderful and helpful pet insurance provider! Claims are easy and fast . 

MaryEllen L's profile image
MaryEllen L 
2 years ago

Professional intake individual. Helpful with all the options I needed for my dog very happy with my encounter 

Business response:

Thank you for your kind words! 

Kenny D's profile image
Kenny D 
2 years ago

Full transparency, I just signed up today and haven't had to submit a claim so I can't speak to this experience (and hopefully won't ever have to!). My feedback is related to the sign up process. I've contacted a number of companies to do a comparison on the best option. I signed up with Embrace on the spot. The entire phone call I felt like she was listening to my needs and not just going through a script and thinking what she could sell me. I signed up on the spot, despite the fact they weren't the least expensive. I value... read more

Business response:

We are so glad to hear that your sign up process was a positive experience. If you have any questions regarding your policy, please let us know! 

Carolyn L's profile image
Carolyn L 
2 years ago

Great policy coverage and Timely claims processing. Easy to file claims online. 

Fred T's profile image
Fred T 
2 years ago

Embrace Pet Insurance has covered my two sphynx cats for years and has even got me covered when work has required my relocation overseas for extended periods of time. They also work very well with USAA members so this is an additional benefit for USAA members. 

Business response:

We are so glad to hear that we were able to assist during your time of need. Thank you very much for your service! 

MaryBeth H's profile image
MaryBeth H 
2 years ago

I have had 3 dogs insured with Embrace. Customer service is exemplary. Staff is knowledgeable, professional and pleasant. I highly recommend getting the coverage right away when your dog is a puppy. The claims process is easy and if more information is needed they contact the vet until the claim is complete. Claim reviews are made in a timely manner and explanations of benefits are detailed. Payment is quick. Since we travel, we have peace of mind knowing that we can get vet care for our dogs wherever we are. Great company. 

Business response:

We are so glad to hear that you have had a great experience with Embrace. We look forward to helping your furbabies :) 

Gene M's profile image
Gene M 
2 years ago

Great company and very helpful1 Our pets are family members as well deserving of the best medical care! 

Business response:

Thank you very much for your kind words! 

Thomas H's profile image
Thomas H 
2 years ago

We have been with Embrace for almost 7 years. They have always followed through our claims and provided great customer service. 

Frequently asked questions about Embrace Pet Insurance

How is Embrace Pet Insurance rated?

Embrace Pet Insurance has a 4.9 star rating with 9,142 reviews. 

When is Embrace Pet Insurance open?

Embrace Pet Insurance is open now. It will close at 8:00 p.m.