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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I purchased a warranty earlier this year. I was not satisfied with the policy. Simple maintenance were not covered and neither were larger repairs.
Business response:
Hi, ******. We are sorry to hear about your experience and the issues you've raised about your coverage. We understand how disappointing this must have been and would like the so we can assist you directly. Sincerely, The Endurance Team
They have taken my money and I file a claim and tgey havent paid anything cancel and keep taking my money they are frauds
Business response:
Hi, *****.We understand how a denied claim can cause stress, and were here to help. Please contact *********************************** so we can review the situation together and find the best way to assist you moving forward. Sincerely, The Endurance Team
Unfortunately the gentlemen we spoke with fraudulently added a vehicle onto a contract without authorization and without the correct vin. He also sent the contracts to a fictitious e mail that he created. Please be aware when signing up with this business.
Business response:
Hi, ******. We're sorry to hear about your experience. This is not in line with our standards, and we would like to make it right. Please email us at ************************************ and we will be in touch.Thank you, The Endurance Team
I originally purchased a Endurance Warranty 9/5/25 for a 2020 ******** with ****** miles on it. A side from the misleading explanation of the policy which I did not discover until after I had made the first payment In Dec. I had a check engine light come on. Taking it to the nearest garage, they determined the thermostat was defective. I told them I had Endurance Warranty and thought that would be the end of it. The garage called me and said the warranty company wanted proof of vehicle service. I sent them 6 pages of service... read more
Business response:
Hi, *******. We're sorry to hear about your experience and the frustration you've described regarding your claim review and refund amount. We understand how concerning this situation has been and we'd like the opportunity to review your concerns and provide clarity. Please contact us at *************************************************************so we can look into this further and assist you directly.Sincerely, The Endurance Team
I would not recommend anyone purchase this insurance policy. They are misleading customers and costing people thousands of dollars.I purchased a policy, and when my vehicle broke down (the engine failed) and I filed a claim, it was denied. They claimed I was never eligible for coverage because my truck has rimseven though I clearly informed the agent of this when I signed up. It seems the agent was more focused on making a sale than being ********** Im left dealing with this situation, and to make matters worse, they cancele... read more
Business response:
Hi ******, we're sorry to hear about your experience and the frustration you've described regarding your claim. We understand how concerning this situation has been and we'd like the opportunity to review your concerns and provide clarity. Please contact us at *********************************** so we can look into this further and assist you directly. Sincerely, The Endurance Team
DO NOT PURCHASE THIS WARRANTY COVERAGE. THEY WILL NOT HONOR ANY SERVICE REQUEST AT ALL! THIS IS A COMPLETE SCAM!!
Business response:
Hi, ******. We're sorry to hear about your less-than-satisfactory experience. This is not in line with our standards, and we would like to make it right. Please email us at ************************************ and we will be in touch.Thank you, The Endurance Team
THIS IS A SCAM!!!DON'T EVEN TRY TO DO BUSINESS WITH SUCH A BUNCH OF ROBBERS.
Business response:
Hi Dioceline, we're sorry to hear about your experience. We'd like to learn more about it and see what we can do to make things right. Please send us an email at *************************************************************.Thank you, The Endurance Team
Don't but a warranty from Endurance. One the main reasons I selected Endurance is they claim you can take the car for repair to any fully licensed repair facility or dealer for repairs. Not true. I own an ***** which has a complex suspension and drive train that requires an **** trained technician to diagnose and repair. Endurance has authorized repairs for amounts much less than the dealership quoted and have not been able to get needed repairs completed. On my contract, I paid for their "enhanced labor rate", which covers ... read more
Business response:
Hi ****, we're sorry to hear about your experience and the issues you have described with your coverage and repair process. We understand how frustrating this has been and would like the opportunity to review your concerns. Please contact us at *********************************** so we can look into this further and assist you directly. Sincerely, The Endurance Team
Denied claims, poor customer ********************** ***** **********************, representative gave me and the Service personnel tge run around.
Business response:
Hi, ******. We're sorry to hear about your experience and the frustration you have described with your claim and customer **********************. We understand how concerning this situation has been and would like the opportunity to review your concerns. Please contact us at *********************************** so we can assist you directly. Thank you, The Endurance Team
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 33,123 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.