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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
My 2020 ram trucks alternator went bad. I brought in to my mechanic. He called endurance, and got the claim oked. Well the part was on back order for 3 months. When the part came in , it had gone up in price by $400. My mechanic called endurance, and was told that they would not cover the extra cost. The owner has to. I called endurance and tried to explain why I felt it should be endurances responsibility. I got I understand where youre coming from three times, and that its out of their hands . I asked to talk to a supervis... read more
Business response:
Hi, ****. We're sorry to hear about your experience and the frustration you have described regarding your repair and pricing concern. We understand how concerning this situation has been and would like the opportunity to review your claim and provide clarification. Please contact us at *************************************************************so we can look into this further and assist you directly. Sincerely, The Endurance Team
The very first time I tried using the policy this week I was denied coverage by Endurance for the biggest loophole of all time...My ** compressor is not working so I don't have air conditioning in my car..Endurance denied coverage to fix the ** compressor due to the cause of the failure of the compressor the cause of the failure was simply a leak, and their loophole to avoid having to pay is that seals and gaskets are not covered in their warranties.I was on the phone with numerous representatives from Endurance both yesterd... read more
Business response:
Hi, ****. We'resorry to hear about your experience and the issues you've described with your repair and claim outcome. We understand how frustrating this situation must be and would like the opportunity to review the details and provide clarity. Please contact us at *********************************** so we can assist you directly. Thank you, The Endurance Team
I have a policy with ENDURANCE Warranty .My 2014 Silverado Chevrolet truck has been in an authorized repair shop for almost 5 weeks now. Need transmission repair or replaced. Endurance is refusing to authorize work on it. I keep getting run around from Endurance as to why they wont authorize this service. They have offered to refund my premiums. I prefer my truck to be fixed.
Business response:
Hi ******, we're sorry to hear about your experience and the concerns you have raised regarding your claim and repair delays. We understand how important it is to have your vehicle back on the road. We'd like the opportunity to review your situation and provide clarification. Please contact us at *********************************** so we can assist you directly. Sincerely, The Endurance Team
I was told by endurance what was covered by them one day my car broke down got it to the shop only to find out that endurance didn't wanna pay i had to come out of pocket now there giving me a hard time to cancel and get my money back Do Not use this company
Business response:
Hi, ***** We are sorry to hear about your experience and the concerns you've raised regarding your claim and cancellation process. We understand how frustrating this situation must be and would appreciate the opportunity to review the details and provide clarification. Please contact us at *********************************** so we can assist you directly. Sincerely, The Endurance Team
They had me pay extra for seals and gasket add-on coverage. I needed the valve cover gasket replaced. They denied the repair. I cancelled my contract and requested a refund of my money since I never got to use the coverage. I had to jump through hoops, including sending them a notorized request for cancellation. Of course, they didn't require anything like that to start coverage. I returned the required form and officially cancelled my coverage 1/16/26. Despite the company using direct debit for my payments, they will only s... read more
Business response:
Hi *****, we're sorry to hear about your experience and the frustration you've described regarding your claim and refund timeline. We understand how concerning this situation has been and would like the opportunity to review your concerns and provide clarification. Please contact us at *********************************** so we can look into this further and assist you directly. Sincerely, The Endurance Team
Worse company ever. I had the regular coverage for my vehicle so I called and chose the best coverage they offer. Long story short, the next month came around and I notice no money came out my account so I called. They stated someone didn't finish processing my paperwork so I would have to do another 30 days and 1000 miles before I can be covered. Why does this fall on me when I called last month to change the policy!!!! Money down the drain. Find another company before this one play you when you are need if coverage etc
Business response:
We're sorry to hear about your experience and the frustration you've described regarding your coverage and policy update, ****. We understand how concerning this situation has been and would like the opportunity to review what occurred and provide clarification. Please contact us at *********************************** so we can look into this further and assist you directly. Sincerely, The Endurance Team
Will not stop sending junk mail to deceased family members at my address, impossible to reach someone to make it stop. Spoke to several people there. They keep telling me that all the managers are in a meeting. All of them. All day. This is a scam company that takes advantage of vulnerable people. They should be ashamed of themselves.
Business response:
Hi ****, we're sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns about unwanted or incorrect mail seriously and would like the opportunity to look into this further. Please contact us at *********************************** so we can review the details and ensure this is addressed. Thank you, The Endurance Team
The Worst warranty company ever dont believe the made up reviews they dont help you with nothing they just want your money every month I rather pay out of pocket then deal with them they denied my claim so I still came out of pocket for everything they denied my claim for a stupid reason but its ok you reap what you sow Ive tried to cancel but they not letting me dont ever get any warranty with them
Business response:
Hi, Kee. We're sorry to hear about your experience and understand how frustrating this situation must have been. We would like the opportunity to review your claim and assist with your cancellation request. Please contact us at *************************************************************so we can help resolve this for you. Sincerely, The Endurance Team
This company is a rip off. It really does not pay for repairs. Please read the extra fine print. After I cancelled this policy 3 times, they still every month take payments and will say it's cancelled or they want you to give it to someone else. How does that make sense. So they want you to pay a policy on someone else's car. So after 6 months I'm still fighting with them about a cancellation! DO NOT USE THIS COMPANY!!!! GO TO CAR SHIELD!!!! DO NOT USE THIS COMPANY!!!!!!!
Business response:
Hi Ta, we're sorry to hear about your experience and understand how frustrating this situation must have been, especially regarding your cancellation and continued billing. We'd like the opportunity to review your account and help resolve this matter. Please contact us at *************************************************************so we can assist you directly. Thank you, The Endurance Team
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 33,123 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.