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Epos Now - USA
- Software company
- Orlando, FL
About this business
We are one of the fastest growing, most exciting businesses in the UK, US and Australia. Launched in 2011, Epos Now was founded on a belief that all businesses and entrepreneurs should be able to leverage the power of both cloud computing and modern technology to power their businesses. We help to improve both the lives of our customers and their businesses.
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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Great service PROS I was able to get assistance when needed. I was in a real fix when the till stopped working and I reached out to Eposnow via live chat. The chat agent was really efficient to help me out soon. CONS Based on the experience I have right now, I cannot think of anything bad about eposnow.
Back Office Support It's been a good experience so far, lots to get used to and become familiar with, which will take some time. PROS [sensitive content hidden] was brilliant today, he understood the problems/issues I brought to him today and was quickly able to guide me and navigate my way around EPOS. CONS There is an offline card somewhere within the system, which is taking payments but these payments are not filtering into our account. REASONS FOR SWITCHING TO EPOS NOW We just wanted a complete system that does stock tak... read more
Brilliant! My overall experience was wonderful and would recommend again! PROS The service was wonderful and so convenient! CONS There wasn’t anything I have a complaint regarding. VENDOR RESPONSE Dear Linda, We are sincerely grateful for your feedback! Hearing about your positive experience with us fills us with joy. Your kind words mean the world to us and will be shared with the entire team. If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out. Thank you once a... read more
Business response:
Dear Linda, We are sincerely grateful for your feedback! Hearing about your positive experience with us fills us with joy. Your kind words mean the world to us and will be shared with the entire team. If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out. Thank you once again for choosing Epos Now. Best regards, Epos Now
North Walsham Town Football Club PROS Rang up on Saturday Morning as had an issue with prices not being updated on the till (turns out through no fault of my own) [sensitive content hidden] went through all the steps with me and even finished off the process for me making sure they were all correct ready for a big charity event we were hosting that day To add, EPOS Now even kindly donated 2 extra handheld terminals to help us deal with the volume of people we were expecting for our event. Every time we have gone to EPOS now ... read more
Epos is Getting there. I'm critical about their POS but after transferring to a more suitable POS for my type of business I returned to Epos as they have far superior customer service and the system is easier to use. PROS The Cost is superior, they have 24/7 support, once they have finished with their programming I'd have to say it will be fantastic. CONS The scanner and the lack of apple compatibility. REASON FOR CHOOSING EPOS NOW Customer service, familiarity and cost. REASONS FOR SWITCHING TO EPOS NOW I liked the old inve... read more
Business response:
Hello Kalawna, Thank you for sharing your feedback with us! We're absolutely thrilled to hear that you received a fantastic service from us. Knowing that our customers love our service brings us so much joy! Your kind words will definitely be shared with the entire team. If you ever have more to share or need assistance, feel free to reach out. Thanks once again, Epos Now
Affordable and Functional Been a functional system for my Golf Simulator business with great processing fee rates and the customer service has been very good. My business is a seasonal business from November - March and they were able to suspend my monthly fees when I'm not in business (very accommodating to my business needs!). PROS Payment processing fees were the best I came across when looking for a pos system. CONS Being a European company, some of the lingo is different than the USA. VENDOR RESPONSE Hello Jay Thank you... read more
Business response:
Hello Jay Thank you for sharing your feedback with us! We're absolutely thrilled to hear that you received a fantastic service from us. Knowing that our customers love our service brings us so much joy! Your kind words will definitely be shared with the entire team. If you ever have more to share or need assistance, feel free to reach out. Thanks once again, Epos Now
Amazing [sensitive content hidden] Amazing experience with[sensitive content hidden] !!! Patience !!!! After one year Having my System , I finally found one very kind guy who help me to do new setups in the till. Was very helping and kind . Thank you [sensitive content hidden] My best wishes PROS Patience !!!! After one year Having my System , I finally found one very kind guy who help me to do new setups in the till. Was very helping and kind . Thank you [sensitive content hidden] My best wishes CONS Nothing , he was very h... read more
Care plan con Ok. They sold us the caer plan and said you can cancel after 12 months which we have in writing and now they are saying we are not able to cancel so a bit of a con. Pros : Overall easy to use and works for us and the reviews overall we’re positive Cons : The customer support is terrible they have no clue how the system works. Have rang 10 time sift the same issue and they have no clue how to rectify the issue so gave up. Reason For Choosing :Price Reason For Switching :Wanted to upgrade
Not a bad system however catered more to UK market I am pretty happy with the system as a whole, it is providing what I needed for the most part Pros : Ease of use, support at the beginning was limited but got better (this could have been due to COVID) Cons : The inventory management entering new products and receiving inventory could use a definite overhaul. I signed up for 2 main reasons and that was an integrated payment system (which did not happen) and connected to my website for inventory purposes (which hasn't happene... read more
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 4.9 star rating with 1,424 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.