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Epos Now - USA
- Software company
- Orlando, FL
About this business
We are one of the fastest growing, most exciting businesses in the UK, US and Australia. Launched in 2011, Epos Now was founded on a belief that all businesses and entrepreneurs should be able to leverage the power of both cloud computing and modern technology to power their businesses. We help to improve both the lives of our customers and their businesses.
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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Fakse information I would never recommend this system. I will tell anyone who is looking for a system to not buy this one. PROS I was sold this product with many promises. The criteria we needed was promised and never delivered. We have been waiting for a refund after returning the hardware for 3 months CONS Customer aervice do a great job of 'looking into it' and say it is sitting with management management have never been in touch. They simply don't care. They owe us over $2000. REASON FOR CHOOSING EPOS NOW Great sales pit... read more
Service is horrendous I wouldnt recommend after dealing with this company, good product,good sales and set up, doesnt make up for the absolutely terrible customer service when there is a problem. PROS Nice looking product, modern set up looks good on counter. CONS customer service at your company is a joke, just pass the problem from person to person until the customer gives up calling?.. not sure why the customer service department of your company even exists because resolving issues efficiently and in a timely manor is imp... read more
Grossly inadequate service. PROS Nothing, absolutely nothing. CONS I would not recommend Eposnow to any small business owner. I have experienced multiple issues within just 2 weeks. The support team does not exist, you are simply passed around employees with the hope that one of them has a slight clue. I have followed the complaint procedure but despite my adherence to this process along with my formal complaint, my issue remains unsolved. They are now happy to leave me with an in-effective system and hardware in the hope th... read more
Worst Company! Horrible. PROS Nothing at all! CONS EVERYTHING. I HATE THIS COMPANY. They are liars and robbers. They did not provide what was promised even though I had email evidence and they refused to refund me. REASON FOR CHOOSING EPOS NOW Never- EPOS IS HORRIBLE They did not provide what was promised even though I had email evidence and they refused to refund me.
Unsatisfied PROS Nothing they put everything beautiful to hook you up but then they disappear CONS No real support nobody answered to make changes or replacement s
System Keeps Bugging Out, No in-Person Support Terrible. Absolutely do not recommend. PROS Nothing. The system bugs out and there’s no support during restaurant hours. CONS That it keeps freezing. Then there’s no support during restaurant hours. I am being charged for things I didn’t sign up for and then the number they give you to sort it out doesn’t go to the right person. On top of this if you don’t sort it out (which you actually can’t), they stop access to your system. REASON FOR CHOOSING EPOS NOW A bit cheaper equipmen... read more
Worst customer service PROS The software in itself is good but does not have some basic functionality. To do that one needs to buy extra plug ins which is waste of money CONS Customer service They are cheat ! Everytime there is an issue, they will want to sell you something new instead of fixing the issue. They promised integrated payment but it was not possible which I was told after the implementation. They simply lie or the support team has no idea on whats happening. The sales guy disappeared after all the fake commitmen... read more
Illegally taking money out of my account and refusing to return be aware money grabbing company Frustrating and not getting answer for they mistake PROS There is not much to like about this company CONS I did all my obligation cancel everything on time still got charged for year in advance now they refusing to return my money 6 months later VENDOR RESPONSE Hello Julie L, Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date. We requested further details i... read more
Illegally taking money out of my account and refusing to return be aware money grabbing company Frustrating and not getting answer for they mistake PROS There is not much to like about this company CONS I did all my obligation cancel everything on time still got charged for year in advance now they refusing to return my money 6 months later
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,015 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.