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Epos Now - USA
- Software company
- Orlando, FL
About this business
We are one of the fastest growing, most exciting businesses in the UK, US and Australia. Launched in 2011, Epos Now was founded on a belief that all businesses and entrepreneurs should be able to leverage the power of both cloud computing and modern technology to power their businesses. We help to improve both the lives of our customers and their businesses.
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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Scammers, beware of them I would never touch them again. They are hard to contact during critical times of business, many of their staff are clearly totally inexperienced and inept, their management clearly doesn't care. PROS It worked moderately well, but not all the time CONS Months after my contract ended and the account cancelled, Eposnow continues to steal my money every month and refuses to process the refund I'm entitled to. Multiple phone calls have made no difference as it appears their system and/or management have... read more
Worst customer service PROS The software in itself is good but does not have some basic functionality. To do that one needs to buy extra plug ins which is waste of money CONS Customer service They are cheat ! Everytime there is an issue, they will want to sell you something new instead of fixing the issue. They promised integrated payment but it was not possible which I was told after the implementation. They simply lie or the support team has no idea on whats happening. The sales guy disappeared after all the fake commitmen... read more
Grossly inadequate service. PROS Nothing, absolutely nothing. CONS I would not recommend Eposnow to any small business owner. I have experienced multiple issues within just 2 weeks. The support team does not exist, you are simply passed around employees with the hope that one of them has a slight clue. I have followed the complaint procedure but despite my adherence to this process along with my formal complaint, my issue remains unsolved. They are now happy to leave me with an in-effective system and hardware in the hope th... read more
System Keeps Bugging Out, No in-Person Support Terrible. Absolutely do not recommend. PROS Nothing. The system bugs out and there’s no support during restaurant hours. CONS That it keeps freezing. Then there’s no support during restaurant hours. I am being charged for things I didn’t sign up for and then the number they give you to sort it out doesn’t go to the right person. On top of this if you don’t sort it out (which you actually can’t), they stop access to your system. REASON FOR CHOOSING EPOS NOW A bit cheaper equipmen... read more
Worst Company! Horrible. PROS Nothing at all! CONS EVERYTHING. I HATE THIS COMPANY. They are liars and robbers. They did not provide what was promised even though I had email evidence and they refused to refund me. REASON FOR CHOOSING EPOS NOW Never- EPOS IS HORRIBLE They did not provide what was promised even though I had email evidence and they refused to refund me. VENDOR RESPONSE Hello Lisa M, Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date. If ... read more
Unsatisfied PROS Nothing they put everything beautiful to hook you up but then they disappear CONS No real support nobody answered to make changes or replacement s VENDOR RESPONSE Hello Wanda M, Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date. We requested further details in order to locate your account with a view to resolving any outstanding issues, please feel free to reach out to me and my team directly at customerresolutions@eposnow.com. Thanks... read more
Scammers, beware of them I would never touch them again. They are hard to contact during critical times of business, many of their staff are clearly totally inexperienced and inept, their management clearly doesn't care. PROS It worked moderately well, but not all the time CONS Months after my contract ended and the account cancelled, Eposnow continues to steal my money every month and refuses to process the refund I'm entitled to. Multiple phone calls have made no difference as it appears their system and/or management have... read more
They are Scamming People CONS Nothing, they are useless. They are just scamming people. they Took money for terminal, payment processing. i told my requirements that I need invoicing, payment link, Virtual Terminal and pos machine. They said they all have it. After taking payment they said they cant verify my bank. Then I told to refund my money. After then I approved my account. Without sending and providing my requirements they are trying to charging me each month. When I talked to there support team they said they only pr... read more
Appalling company and terrible equipment Absolutely shocking. Worlds worst service! PROS Nothing at all this company is shocking in every way CONS Unfortunately I've been stung twice by this company. First time I purchased their software and they didnt support the set up properly, sent me faulty equipment, cut contact once they had my money and overcharged me for support services I never purchased. It took months and months to correct. The second time when I started up my own business I decided to use them reluctantly becaus... read more
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,015 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.