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The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
Get directions"Reliable" Pros: Reliable, fast and easy to work with! I was promised a welcome call within the first few days and they made sure to do that! Cons: They happen to call me at a time where I was unable to really talk but we got it rescheduled and taken care of.
"From perspective of a managing directo who managed the retail manager" Pros: I thought your Customer service was excellent! As we used the system more, we found out more of its capabilities. Cons: I was told my retail manager that there was no way to program a discount in dollars, only in percentage. Can't believe its true, but she swears she searched the system and couldn't find it. So if it's available, it must be hidden. Also, we use computer tablets and the maximum size of the number keys was too small, especially for m... read more
"Great Customer Support!" Pros: My regular support guy was unavailable, so another support stepped in. He was great, mission accomplished! I appreciate how responsive epos now support people are. I have worked in the tech industry for 40 years, and I know good support (and bad support!) when I see it. You folks have very good support!
"Epos Now review" Pros: Customer support has been very helpful with the issues we were having with the credit card system. I highly recommend epos.
"Might be good but not for us." Pros: Nice design with colors, clear to understand , easy to use, quiet convenient with everything stored on the same place. Cons: Features not specially enough to pay for it. I still be able to access my documents from anywhere without paying. Processing payment method is limited. It seems very useful for restaurant and order but might not enough for rooms retailer like us.
"Helpful" Pros: Jess has every helpful and explained every thing to me and made it easy to understand what I was doing. Cons: Had to update my computer before I could use my Epos Now till and it took a little bit longer than we had expected.
"Great Support" Pros: great service very helpful definitely worth it.A++ I needed assistance with upgrading the software and the agent was able to help me very quickly Cons: I'm still new to the system and anytime I do need assistance I'm able to call in and get great customer service.
"Excellent Support & Customer Service" Pros: Excellent Support & Customer Service. Tiago was very efficient and very helpful with updates, templates and further options that better suits our business. Thank you for all your help! Matt & Terry's Market Cons: Excellent Support & Customer Service. Tiago was very efficient and very helpful with updates, templates and further options that better suits our business. Thank you for all your help! Matt & Terry's Market
"Thiago is the BESTand GREATEST PERSON …" Pros: Thiago is the BESTand GREATEST PERSON ON EARTH, he has programed our POS equipments where we are able to open our business tomorrow and tonight I can sleep peacefully. Thank You for the use of the POS equipment. MAHALO and ALOHA (THANK YOU) kIMO (oKIS iNC)aol.c Cons: Had a shipping issue due to being in Hawaii but was resolved rather quickly by the support team and UPS.
Epos Now - USA has a 3.9 star rating with 2,341 reviews.
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