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Epos Now - USA
- Software company
- Orlando, FL
About this business
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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"Bad company " Pros: No pros at all, you have to setup everything yourself and when you have a problem they will tell you one day and time they can call you, if you don’t answer have to do all the processes again Cons: Customer service is terrible, they lie all the time and never solve any problem for you, for all those years I always had to do everything my self Overall: Very bad experience, they don’t care about you, just your money and never help you
Business response:
Hello Edney C, Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date. We requested further details in order to locate your account with a view to resolving any outstanding issues, please feel free to reach out to me and my team directly at customerresolutions@eposnow.com. Thanks again for your share, Epos Now.
"EPOSNOW IS A SCAM!!!!" Pros: ABSOLUTELY NOTHING!!! There is no liking other than the monitor looks a little appealing but thats it! Cons: There's nothing at akl to like the most or the least its 100% a scam & a disaster to understans,operate & dealing with the staff?? It would be MINIMUM 10 pages long as to addressing that specific issue of incompetancy...basically what I'm saying is DO NOT ENTERTAIN EPOSNOW! Thats the warning. Overall: The worst nighmare ever...the lies is unbelievable in that they promise you everything y... read more
Business response:
Hello Sam P, Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date. We requested further details in order to locate your account with a view to resolving any outstanding issues, please feel free to reach out to me and my team directly at customerresolutions@eposnow.com. Thanks again for your share, Epos Now.
"Do not purchase this do not go into contract with them. They do not hold up there of the bargain and will not take ownership of mistakes." Pros: I have no positive about the system Back before they become a bigger company they were actually good Cons: Customer support will try to help, but the company does not take ownership of any of their mistakes and then they continue to try to bill you wo amounts That makes no sense Overall: I purchased now because I had used it at a prior business back when they first started out Comp... read more
Business response:
Hello Brad V, Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date. We requested further details in order to locate your account with a view to resolving any outstanding issues, but unfortunately did not hear back from you and therefore could not validate your experience. If you still wish to discuss your review, please feel free to reach out to me and my team directly at customerresolutions@eposnow.com. Thanks again for your share, Epos Now.
"Don't buy their system - it's a SCAM" Pros: I do not recommend this system or company Cons: This company scams people off their money and every time we have called about an update of payments they either hang up or say there's nothing they can do. Overall: Not good at all i do not recommend this at all
Business response:
Hello Sade B, Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date. We requested further details in order to locate your account with a view to resolving any outstanding issues, but unfortunately did not hear back from you and therefore could not validate your experience. If you still wish to discuss your review, please feel free to reach out to me and my team directly at customerresolutions@eposnow.com. Thanks again for your share, Epos Now.
"Avoid!!!! Terrible system and bank account" Pros: None, it is the worst systems in don't get me starting on their bank account Cons: Everything, it is the worst system with. As support Overall: Terrible, never again, avoid stress and do the same
Business response:
Hello Jonathan Q, Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date. We requested further details in order to locate your account with a view to resolving any outstanding issues, please feel free to reach out to me and my team directly at customerresolutions@eposnow.com. Thanks again for your share, Epos Now.
"Not fit for purpose" Pros: We were promised the earth and the customer service delivered nothing, we told them that we need the system for our farm shop and it needed to weigh fruit and vegtables and lots of cheese etc, so we purchased the scales ( very expensive) and was told it would all be easy, i made it clear i had staff of all ages and they explained it would be easy. it was not! it was so slow, it took nearly 65/70 secounds per item, it was taken 10 minutes to serve one customer it was terrible. we explained this, no... read more
Business response:
Dear Lewis S, Thank you for taking the time to share your experience. I am truly sorry to hear about the challenges you've faced with our system and the frustration it has caused you and your business. Your experience is not what we strive for, and I completely understand how disappointing and difficult this situation has been. We want to investigate this matter thoroughly and work towards a resolution that addresses your concerns. However, we are currently unable to locate your account with the information provided. To assi... read more
"DO NOT WASTE YOUR TIME WITH THEM" Pros: No pros they are a truly awful company, if you sign with them be prepared to talk with a million different representatives and waste your time explaining everything again over and over again Cons: "integration" team, "customer service" team, complaints department Overall: We signed up with this company they have been unable to provide a working system and now its our fault and we have to pay and exit fee because we have no option but to leave them as we need a working till system. A t... read more
Business response:
Hi David G, Thank you for sharing your feedback with us. We’re genuinely sorry to hear about your frustrating experience, and we sincerely want to help resolve the issues you’ve faced. Unfortunately, we couldn’t locate your account with the details provided. To better understand and investigate what went wrong, we kindly ask you to send us more information, such as your account number, email address, and business name, to customerresolutions@eposnow.com. We are committed to providing a system that meets your needs, and we ho... read more
"Poor install" Pros: Back of house reporting and service options Cons: install was poor, lack of support and customer services Overall: poor, stresfull and to be honest still conciderign changing EPOS supplier
"Don't waste your time or money" Pros: Employees are friendly and the trainer tried to be helpful Cons: POS system has a lot of programming bugs with no technical support Overall: I purchased the system with the understanding that they are experienced in Retail POS and that their program could handle alot of products with variants. From the start there have been magor problems. This includes no power/ connector cord for the credit card machine, barcode scanner didn't work, (even my barcode scanner didn't work), constant erro... read more
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,332 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.