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The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
Get directions"EL PEOR PUNTO DE VENTA" Pros: He tenido la peor experiencia de compra y de uso con su equipo. Cons: TODAS, no le dieron seguimiento alguno a mi compra. Fueron super irresponsables para darme solución. Overall: No lo recomiendo en lo absoluto. No dan respuesta.
"Eposnow Eposo never again" Pros: split checks, really the fact that you can split check by covers is the only thing I like here Cons: customer service, poor ordering proceeds, poor communication, Overall: I have been working in hospitality for 17 years and i never saw such a poor service, eposnow is not ready for hospitality the system is slow and luck a lot of features that other system have, you cant even print an item in multiple printers how ridiculous. they promised me that the credit card surcharge would have be avail... read more
"No Trial Pay even if you cancel within a few days. " Pros: So upset with them charging me to cancel, I cant think of any. Cons: No Free Trial. I signed up and canceled a week later and they said there will be a cancelation fee. They always have to get back to you in several days. You wait for emails. no one to talk to. Overall: Bad, Bad tech support, Bad Customer service. Bad overall. Sales is Dishonest.
"Worst company and support ever" Pros: None they have done nothing but ignore our business and provide 0 support Cons: The worst support I have ever had from a company and I have it all traced and saved the disgusting support you have given. Hanging up on me and all my staff. Not rectifying any support issues. Not answering phones or hanging up. Ignoring support questions and ignoring emails. Worst ever Overall: The worst support I have ever had from a company and I have it all traced and saved the disgusting support you hav... read more
"Very Furious with a member of there support" Pros: Simple to navigate and easy to self teach. Cons: Customer service has been great up until recent. They have allowed someone other then my self that (which had authorization on the account) change information on the account without my approval. The effects have brought damage to my business. Overall: Overall, the software is great. Just protect your account because a support team can forget who has authority.
"This is by far the WORST COMPANY EVER." Pros: Nothing. There is not one thing that they do that is ease of access and convince. Cons: customer service is non existent. your extremally limited to what you can do Overall: Horrible..... i have a better time talking to my 4 year old. no one knows what to do at this company. as far as im concerned this company is a SCAM ALERT!!!! they will promise you perfection almost make it sound too good to be true.... because it 100% is. they are not located in the us so have fun getting an... read more
"Customer support was non-existent" Pros: It seemed reasonably priced and fully functioned from the material and salesperson. The numbers certainly seemed to work. Cons: We were never able to get the calendar and payment systems integrated despite dozens of calls/emails/support tickets and unkept promises. Onboarding was disastrous. They couldn't deal with the time zone differences between Europe and the US and the reps seemed to not know anything beyond the very basics of the system. So we never had the system function for ... read more
"Bad Customer Service" Pros: There is nothing I like about this product I was promised something that does not work in NZ Cons: Their Customer Service and Sales Consultants who sold a product that was unavailable. Overall: Very bad customer service takes days to respond, unhelpful sales people who promised a product that does not work and who cut you off as soon as you have brought their product. I would not recommend Epos Now to anyone, their customer service is located in the UK despite purchasing this system in Australia.... read more
"My Terrible Experience with EPOS Now" Pros: Nothing like most about Epos Now, everything not satisfied, terrible experience Cons: When looking for a cost-effective POS solution for my business, I was attracted by the attractive offer from EPOS Now. However, the next year was filled with frustrations and unexpected expenses.Attractive offers, low support: EPOS Now's low-cost advertising is eye-catching. They provided me with hardware, software, and even a "1-year premium support license." However, this support has been disma... read more
Epos Now - USA has a 3.9 star rating with 2,332 reviews.
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